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Houseperson Assistant

2 months ago

Calgary, Alberta, Canada Accor Full time
Houseperson Job Description

At Sheraton Suites Calgary Eau Claire, we are seeking a highly organized and detail-oriented Houseperson to join our Housekeeping team. As a Houseperson, you will play a vital role in ensuring our guest rooms are well-equipped and welcoming for our guests.

Key Responsibilities:
  • Provide exceptional service to our guests by consistently offering professional, friendly, and engaging interactions.
  • Prioritize and respond to guest and internal requests in a timely manner, ensuring seamless communication and resolution.
  • Responsible for daily cleaning and maintenance of public areas and back spaces within the hotel, maintaining a high level of cleanliness and organization.
  • Collect, sort, and distribute all clean and dirty linen items throughout the hotel, ensuring efficient and effective linen management.
  • Assist Suite Attendants as required to ensure guest rooms are prepared and well-presented for guests' arrival, providing a warm and welcoming experience.
  • Collaborate with the Housekeeping leadership team to complete other project work as assigned and required, contributing to the overall success of the team.
  • Report any maintenance concerns promptly, ensuring the hotel's facilities and equipment are well-maintained and in good working order.
Requirements:
  • Ability to communicate effectively in English, both written and verbal.
  • Ability to anticipate and focus attention on guest needs, being professional and welcoming.
  • Warm and caring personality; previous housekeeping experience is an asset.
  • Excellent organizational skills and time management, with the ability to work a variety of shifts, including days, nights, and weekends.
  • Ability to work cohesively as part of a team with minimum supervision, contributing to a positive and productive work environment.
Why Work for Accor?

We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent. We welcome you as you are and offer a range of benefits, including competitive pay, comprehensive training, and opportunities for career growth and development.

At Accor, we believe in the importance of work-life balance and offer a range of benefits to support our employees' well-being, including flexible scheduling, employee assistance programs, and access to on-site fitness facilities.

We are committed to creating a positive and inclusive work environment, where our employees feel valued, respected, and empowered to succeed.