Bilingual Client Technical Support: French/English
5 months ago
Responsibilities
:Providing support to clients through phone, chats, and ticketsTechnical and functional support for the Interactive Brokers’ platforms Desktop applications (Windows, macOS, and Linux)Mobile applications (Android, and iOS) Troubleshooting and support for Interactive Brokers’ web-based offeringsProblem management with focus on wide scale technical issuesRequirements:
Bachelor’s degree, preferred if in a technical field1+ years in client facing support role1+ years of experience working with Windows, and Mac, software support, connectivity supportExcellent verbal and written communication skills and the ability to work effectively in a team environmentExperience working with support ticketing systemsAdaptable to a constantly changing technical environmentInitiative and desire to learn new skills/technologies and remain up to date with the latest trends; real passion for solving technical problemsExperience with financial products and services is a plusExcellent command of written and spoken English & FrenchIBKR offers a competitive remuneration package including:
#LI-NB
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Vancouver, British Columbia, Canada Interactive Brokers Full timeAs a Technical Support Representative at Interactive Brokers, you will provide exceptional support to clients through various communication channels, including phone, chats, and tickets. Your technical expertise will be utilized to troubleshoot and resolve issues related to our platforms, desktop applications, and mobile applications. You will also be...
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Vancouver, British Columbia, Canada Interactive Brokers Full timeJob SummaryWe are seeking a highly skilled Bilingual Client Technical Support Specialist to join our team at Interactive Brokers. As a key member of our support team, you will provide exceptional technical support to our clients through various communication channels.Key ResponsibilitiesProvide technical support to clients via phone, chat, and ticketsOffer...
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Vancouver, British Columbia, Canada Interactive Brokers Full timeJob SummaryWe are seeking a highly skilled Bilingual Client Technical Support Specialist to join our team at Interactive Brokers. As a key member of our support team, you will provide exceptional technical support to our clients through various communication channels.Key ResponsibilitiesProvide technical support to clients via phone, chat, and ticketsOffer...
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Vancouver, British Columbia, Canada Interactive Brokers Full timeJob SummaryWe are seeking a highly skilled Bilingual Client Technical Support Specialist to join our team at Interactive Brokers. As a key member of our support team, you will provide exceptional technical support to our clients through various communication channels.Key ResponsibilitiesProvide technical support to clients via phone, chat, and ticketsOffer...
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Vancouver, British Columbia, Canada Interactive Brokers Full timeJob SummaryWe are seeking a highly skilled Bilingual Client Technical Support Specialist to join our team at Interactive Brokers. As a key member of our support team, you will provide exceptional technical support to our clients through various communication channels.Key ResponsibilitiesProvide technical support to clients via phone, chat, and ticketsOffer...
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Technical Support Specialist: French/English
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Vancouver, British Columbia, Canada Interactive Brokers Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Interactive Brokers. As a Technical Support Specialist, you will be responsible for providing exceptional support to our clients through various communication channels.Key ResponsibilitiesProvide technical and functional support for our Interactive Brokers' platforms,...
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Technical Support Specialist: French/English
1 month ago
Vancouver, British Columbia, Canada Interactive Brokers Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Interactive Brokers. As a Technical Support Specialist, you will be responsible for providing exceptional support to our clients through various communication channels.Key ResponsibilitiesProvide technical and functional support for our Interactive Brokers' platforms,...
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