Client Care Associate
1 month ago
Steele Auto Group has an immediate requirement for Client Care Associate to support our Nova Scotia, New Brunswick, PEI, and Newfoundland locations
The Client Care Associate is responsible for advising the customer of their upcoming service requirements, recalls and to schedule appointments. The work is all about customer care with a focus on the ability to serve and communicate with our clients efficiently and efficiently.
As an employee of Steele Auto Group, we always put you first. You can expect competitive compensation packages with flexible health and dental plans to match your needs. Our Employee and Family Assistance program offers a portfolio of healthcare services to keep you and your family healthy. As Atlantic Canadas Largest Automotive Dealer Group, we offer an industry leading retirement savings plan with employer match, and opportunities for growth and advancement to support our employees' futures.
We are working hard to evolve and lead with a new customer experience in the automotive industry. Our adoption of personalized, innovative service videos has been instrumental in creating a more transparent and helpful service experience – one where the customer has all the information and is in control. The role of the Client Care Center Associate is to advise the customer of their upcoming service requirement and to schedule an appointment. This is not a sales position – nor are commissions involved. This is all about customer care. If you love serving customers, this is the perfect role for you.
This is primarily a remote, at home position; however, onsite attendance and visits to dealerships may be required.
Set schedule consisting of work hours; 7:30am - 5pm Monday through Friday.
Hourly Wage Range: $16.80 – $19.70
Responsibilities include but are not limited to:
Responsible for answering customers by phone call, email, or any channels with friendly and polite manner Advising the customer of their upcoming service requirement and scheduling appointments Managing workload efficiently to ensure customers are handled productively Contacting customers to give them accurate feedback on the progress of their inquiries Updating customer information as required Maintaining confidentiality of information Ensure customers to have high-level satisfaction and repeat business with us by fulfilling their queries Partner and support with our dealerships to communicate and fulfill customers’ needs Accurately report and document customer details in appropriate systems and tools Appropriately communicate and solve any situation requiring support for resolution Performing other duties as the need arisesRequirements:
Bilingual in French and English would be considered an asset Strong computer skills Proficient in Microsoft Office Suite (Outlook, Excel, Word) Previous experience in a customer focused role, with an ability to see things from different perspectives Effective, Two-Way Communication skills Organized with ability to prioritize work Strong technical skills and highly motivated Works well both independently and as part of a team Strong multi-tasking abilityWhy Steele Auto?
Competitive compensation package, with annual wage review Flexible Health and Dental Plans, 6 different cost shared options to meet everyone’s needs Enhanced Benefits including Telehealth, Mental Health Support and EFAP Retirement Savings Plan with employer match up to 4%, after 5 years up to 5% Opportunities for career growth and advancement Employee discounts on vehicle purchasing, parts, and service at any of our locations A safe, inclusive, and dynamic work environmentWe sincerely thank our applicants interested in this opportunity and wish to advise that only candidates invited for an interview will be contacted. Steele Auto Group will fill positions by drawing from internal candidates possessing the desired qualifications and to promote from within, where possible. Hiring and promotion of all candidates is based on skills, knowledge and demonstrated abilities.
Steele Auto Group is an Equal Opportunity Employer, and we commit to a fair, inclusive opportunity to apply. Our commitment to inclusion drives us forward every day. If selected for an interview, please advise us of any accommodation you may require throughout the recruitment process. To learn more about our company, culture, and opportunities, please visit
We have other current jobs related to this field that you can find below
-
Client Care Associate
2 months ago
Dartmouth, Canada Steele Auto Group Full time**Steele Auto Group has an immediate requirement for Client Care Associate to support our Nova Scotia, New Brunswick, PEI, and Newfoundland locations!** **The Client Care Associate is responsible for advising the customer of their upcoming service requirements, recalls and to schedule appointments. The work is all about customer care with a focus on the...
-
Client Care Associate
2 weeks ago
Dartmouth, Canada Steele Auto Group Full time**Steele Auto Group has an immediate requirement for Client Care Associate to support our Nova Scotia, New Brunswick, PEI, and Newfoundland locations!** **The Client Care Associate is responsible for advising the customer of their upcoming service requirements, recalls and to schedule appointments. The work is all about customer care with a focus on the...
-
Client Care Associate
2 weeks ago
Dartmouth, Canada Steele Auto Group Full timeSteele Auto Group has an immediate requirement for Client Care Associate to support our Nova Scotia, New Brunswick, PEI, and Newfoundland locationsThe Client Care Associate is responsible for advising the customer of their upcoming service requirements, recalls and to schedule appointments. The work is all about customer care with a focus on the ability to...
-
Client Care Associate
4 weeks ago
Dartmouth, Canada Steele Auto Group Full timeSteele Auto Group has an immediate requirement for Client Care Associate to support our Nova Scotia, New Brunswick, PEI, and Newfoundland locationsThe Client Care Associate is responsible for advising the customer of their upcoming service requirements, recalls and to schedule appointments. The work is all about customer care with a focus on the ability to...
-
Client Care Specialist
3 weeks ago
Dartmouth, Canada Burnside Vet Hospital Full timeDo you enjoy problem solving, helping others and effectively communicating instructions? Do you thrive in fast paced, multi-tasking environments? Are you someone with a passion for providing excellent care and assisting in making informed decisions on the wellbeing of animals? Burnside Veterinary Hospital is looking for a Client Care Specialist or VA! We...
-
Client Care Specialist
4 weeks ago
Dartmouth, Canada Dartmouth Veterinary Hospital Full timeDartmouth Vet is growing! Are you determined to give the best to clients and ensure you are doing all you can for each patient that comes in? Are you outgoing, compassionate, and an effective communicator? Do you treat everyone with utmost respect? Are you detailed-orientated, efficient, work well under pressure, and enjoy working with people and animals? If...
-
Client Care Specialist
3 weeks ago
Dartmouth, Canada Burnside Vet Hospital Full timeAre you a veterinary assistant or client care specialist with a passion for problem solving and helping others? Do you provide excellent care and enjoy assisting owners in making informed decisions on the wellbeing of their furry friends? At Burnside Veterinary Hospital, we have the opportunity to have another energetic, enthusiastic, empathetic individual...
-
Client Care Specialist
4 weeks ago
Dartmouth, Canada Burnside Veterinary Hospital Full timeAre you a Veterinary Assistant, Client Care Specialist with a passion for problem solving and helping others? Do you provide excellent care and enjoy assisting owners in making informed decisions on the wellbeing of their furry friends? At Burnside Veterinary Hospital, we have the opportunity to have another energetic, enthusiastic, empathetic individual...
-
Client Care Specialist
4 weeks ago
Dartmouth, Canada Burnside Veterinary Hospital Full timeAre you a Veterinary Assistant, Client Care Specialist with a passion for problem solving and helping others? Do you provide excellent care and enjoy assisting owners in making informed decisions on the wellbeing of their furry friends? At Burnside Veterinary Hospital, we have the opportunity to have another energetic, enthusiastic, empathetic individual...
-
Client Care Specialist
2 weeks ago
Dartmouth, Canada Dartmouth Veterinary Hospital Full timeDartmouth Vet is growing Are you determined to give the best to clients and ensure you are doing all you can for each patient that comes in? Are you outgoing, compassionate, and an effective communicator? Do you treat everyone with utmost respect? Are you detailed-orientated, efficient, work well under pressure, and enjoy working with people and animals? If...
-
Client Care Specialist
2 weeks ago
Dartmouth, Canada Burnside Veterinary Hospital Full timeAre you a Veterinary Assistant, Client Care Specialist with a passion for problem solving and helping others? Do you provide excellent care and enjoy assisting owners in making informed decisions on the wellbeing of their furry friends?At Burnside Veterinary Hospital, we have the opportunity to have another energetic, enthusiastic, empathetic individual join...
-
Client Care Specialist
3 weeks ago
Dartmouth, Canada Petworks Veterinary (Vetstrategy) Full time**Petworks Veterinary Hospital is hiring!!** As a Client Care Specialist at **Petworks**, you will be joining a team of dedicated professionals who are committed to providing the highest quality care to our patients. At Petworks, we pride ourselves on our modern facility and state-of-the-art equipment, which allows us to provide the best possible care to...
-
Client Care Manager
3 weeks ago
Dartmouth, Canada Steele Auto Group Full timeSteele Auto Group is committed to providing the Best Customer Buying Experience and to solidify ourselves as the “Destination of Choice for Everything Auto” for employees and customers alike. **Steele Auto Group is seeking a Client Care Manager to join our team!** As an employee of Steele Auto Group, we always put you first. You can expect competitive...
-
Client Care Specialist
4 weeks ago
Dartmouth, Canada Burnside Vet Hospital Full timeDo you enjoy problem solving, helping others and effectively communicating instructions? Do you thrive in fast paced, multi-tasking environments? Are you someone with a passion for providing excellent care and assisting in making informed decisions on the wellbeing of animals? Burnside Veterinary Hospital is looking for a Client Care Specialist or VA! We...
-
Telehealth (811) Associate
4 weeks ago
Dartmouth, Canada Emergency Medical Care Inc. (EMC) Full timeEmergency Medical Care Inc. (EMC) is a wholly owned subsidiary of Medavie Health Services that manages and operates ground ambulance, air medical transport and the medical communications operations in Nova Scotia through a performance-based contract with the provincial government's Emergency Health Services (EHS) division and the Department of Health and...
-
Telehealth (811) Associate
2 weeks ago
Dartmouth, Canada Emergency Medical Care Inc. (EMC) Full timeEmergency Medical Care Inc. (EMC) is a wholly owned subsidiary of Medavie Health Services that manages and operates ground ambulance, air medical transport and the medical communications operations in Nova Scotia through a performance-based contract with the provincial government's Emergency Health Services (EHS) division and the Department of Health and...
-
Advanced Care Paramedic
3 days ago
Dartmouth, Canada Emergency Medical Care Inc. Full timeWork Term: Permanent - Work Language: English - Hours: 42 to 60 hours per week - Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: Experience an asset **Work setting**: - Private ambulance company **Tasks**: - Assess extent of injuries or illness of trauma victims to determine...
-
Primary Care Paramedic
3 days ago
Dartmouth, Canada Emergency Medical Care Inc. Full timeWork Term: Permanent - Work Language: English - Hours: 42 to 60 hours per week - Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: Experience an asset **Work setting**: - Private ambulance company **Tasks**: - Assess extent of injuries or illness of trauma victims to determine...
-
Advanced Care Paramedic
4 weeks ago
Dartmouth, Canada Emergency Medical Care Inc. Full timeDurée de l'emploi: Permanent - Langue de travail: Anglais - Heures de travail: 42 to 60 hours per week - Education: - Expérience: **Education**: - College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years **Work setting**: - Private ambulance company **Tasks**: - Assess extent of injuries or illness of trauma...
-
Primary Care Paramedic
4 weeks ago
Dartmouth, Canada Emergency Medical Care Inc. Full timeDurée de l'emploi: Permanent - Langue de travail: Anglais - Heures de travail: 42 to 60 hours per week - Education: - Expérience: **Education**: - College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years **Work setting**: - Private ambulance company **Tasks**: - Assess extent of injuries or illness of trauma...
