Coordinator, Learning and Development

3 weeks ago

Toronto, Canada Publicis Groupe Full time

Job Description

Publicis Groupe Canada is looking to add a Coordinator, Learning and Development to their National Learning and Development team. The Coordinator, Learning and Development will report directly to the Manager, Learning and Development, and will be working in a fast-paced, warm environment where equal attention is paid to work and personal development. This is a unique opportunity to work with a variety of agencies across Canada within the Publicis Groupe. In this role, you will be an integral part of supporting, building, and facilitating a wide variety of programs to best support our people and their ongoing development at every stage of their careers.

Responsibilities:

Serve as the primary point of contact for all learning and development employee assistance requests. Partner with larger Brand Level HR teams to align learning objectives with system capabilities. Identify and solve for barriers to learning administration and reporting alongside Manager, Learning and Development. Identify opportunities for process improvement and partner with the learning team to bring them to life. Create & update supporting documentation for the learning programs Maintain and log learning requests from business partners to bring to the learning team. Maintain the archiving of previous learning programs, files, attendance, etc. Perform all administrative and logistical tasks associated with the overall execution of the annual learning plan, leadership programs, and learning campaigns. Act as production support for the delivery of training programs. Coordinate & facilitate live, virtual, and recorded training sessions including but not limited to scheduling, tracking, and moderation. Create written communication and other assets to market the learning team’s initiatives. Support compliance and HR teams with annual required training. Assist in producing reports and insights for the learning and HR teams. Perform other duties as required to support the team.

Qualifications

Bachelor's degree in human resources management or a related field. 1+ years of experience in Learning & Development or a related field.  Experience creating and/or facilitating training is a strong bonus. Knowledge of/interest in learning techniques, learning models, and learning theories. Proficient with Microsoft Office applications. Experience with HR technology, specifically LMS systems, is a plus. Excellent oral, written, interpersonal, and customer service skills, with the ability to deal with tact and diplomacy with all levels of the organization. Must be good at time management and be comfortable working in a hybrid environment. Strong orientation toward positive customer experience. Basic Project Management skills. Must be flexible and able to manage multiple tasks and handle changing priorities and deadlines. Ability to exercise good judgment and analytical skills in determining which matters require immediate attention and escalation procedures. French is a strong asset, but not required.

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