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Unit Clerk-Intensive Care Unit
2 months ago
Your Opportunity:
While working in an acute care setting, the Unit Clerk will function as a receptionist in a fast-paced nursing unit. The Unit Clerk provided clerical support to staff and physicians on the nursing unit. This includes handling or referring incoming phone calls, greeting and directing visitors and patients and general orientation of visitors to the unit layout and routines, including handwashing requirements. The Unit Clerk manages the information flow between physicians, nurses and allied health professionals. This includes relaying information related to admissions, transfers and discharges of patients, diagnostic tests, medical treatments, medications and pre- and post-operative treatments as requested. This position also transcribes and processes some doctors orders including laboratory orders, diagnostic imaging orders, other diagnostic studies and some treatment or medication orders. Maintenance of the patient care record, dissemination of diagnostic test and lab results and clerical supply replenishment fall under the responsibility of this position. Unit Clerks in this setting may also be required to assist with ensuring adequate staffing of the unit.
Description:
As a Unit Clerk, you will be responsible for the efficient flow of communication between health professionals, departments, patients and families while maintaining confidentiality of patient information. You will also be responsible for a variety of administrative tasks which may include reception, greeting and directing visitors, patients and health professionals, maintaining patient records and charts, transcribing and processing physician orders as well as scheduling patient tests and/or treatments. You will also be responsible for performing a range of administrative activities in support of the unit.
Required Qualifications:Completion of Grade 12 or equivalent. Completion of an accredited Unit Clerk Course or equivalent training program.
Additional Required Qualifications:Completion of Grade 12 or equivalent. Completion of an accredited Unit Clerk Course or equivalent training program. A one-year Unit Clerk certificate (with practicum component) from a recognized post-secondary institution as well as a recognized course in medical terminology is required. Exceptional communication, organizational skills, and attention to detail is required as well as the ability to independently and appropriately prioritize in an atmosphere of competing demands and frequent interruptions.
Preferred Qualifications:At least two years of acute care Unit Clerk and/or previous experience within an intensive care setting would be preferred. Training and experience using ESP timekeeping and/or ePeople time entry is preferred. Experience working with diverse communities, groups and/or organizations ( ethno-cultural, equity-setting, racialized, faith-based, 2S LGBTQI+, vulnerable, marginalized, persons with disabilities, and persons across all age groups, etc.).
