Audio Visual Design Engineer

6 months ago

Toronto, Canada GAV MGMT Full time

POSITION OVERVIEW: Assists Sales staff with site surveys, gathering information such as dimensions and existing equipment list, and creating system solutions – including block diagrams, equipment list and labor estimates. Reviews proposals for technical accuracy. Is a resource to Operations Manager and installers during job installation. Troubleshoots and/or researches technical issues as requested. Secondarily prepares all documents, drawings, directions and folders for jobs.

KEY DUTIES & RESPONSIBILITIES:

Assist sales staff in evaluating opportunities and vetting requests

Attend site visits/surveys with sales staff

Assist gathering relevant site information, including but not limited to:

Physical dimensions

Building construction details

Lighting measurements

Access points and specifics

Assist in documenting client information, requests, expectations, and any data deemed useful for creating design

Revisit sites and/or contact clients to gather any additional information needed post-visit

Assist and/or create system designs including simple block diagrams

Research and gather information on uncommon/never-before-used equipment

Utilizes manufacturer representative relationships to effectively learn about products and gain design assistance as necessary

Create new customer and project as needed

Enter equipment, cabling, accessories, and all parts into Project System

Collaborate in estimating labor for the project

Work with sales staff with fine-tuning design and Project System estimate

Create and/or assist sales staff with Project Brief or narrative Proposal

Review RFP, RFQ, and/or bid documents as requested

Compile Project System equipment, cabling, accessories all parts for bids, including an initial estimate of labor

Contact architect or relevant trades (General, Electrical, and Mechanical Contractors) to gather necessary details/information on projects as requested

Assist sales staff in forecasting future sales opportunities

Assist in compiling product documentation for presentations

Accompany sales staff on presentations as requested

Help revising design and Project System estimate as necessary

Help revising Project Brief or narrative Proposal as requested

Create change order requests and process as necessary

Monitor manufacturer pricing in Project System and help coordinate receipt of updated pricing

Collaborate with engineering and sales staff on establishing preferred products and techniques

Visit the jobsites with Operations and/or technicians for introduction or to clarify project scope as requested

Assist engineering with alternate products in cases of backorder or product not being available

Work with sales staff on requesting special quotes for custom products or bulk purchases

May take lead on certain sales opportunities as a primary salesperson


SUPERVISORY DUTIES: While this position does not directly supervise employees, it is responsible for providing feedback to the Operations Manager on the Installer's performance as it relates to technical skills, ability to perform using drawings and instructions provided, and training and support needs. Provide feedback to Director of Sales on sale representative's effectiveness in proposing the ‘right' solutions to customers and utilizing Engineering to develop solutions.

MINIMUM QUALIFICATIONS: The following are the minimum qualifications an individual needs in order to successfully perform the duties and responsibilities of this position.

KNOWLEDGE:

AVIXA CTS certification required CTS-D preferred

Bachelor's Degree in Engineering or related field, or experience equivalent

Proven experience in the design and installation of Audio Visual equipment and technology

SKILLS & ABILITIES:

Ability to design, develop, and draw site plans and electronic schematic diagrams utilizing CAD (BricsCAD or AutoCAD).

Ability to design and implement systems control programming (Crestron, , etc…)

Ability to design and implement DSP programming (QSC, Bi-Amp,etc…)

Technical skills in engineering management, quality assurance and costing.

Ability to troubleshooting and resolve technical issues experienced in the field with A/V equipment and minor acoustic issues.

Ability to build upon existing manufacturer relationships for GAV benefit

ADDITIONAL SKILLS AND ABILITIES:

Excellent written and verbal communication skills

Must be responsible, self-motivated, personable and well-organized

Excellent planning and project organization skills

Ability to manage multiple tasks simultaneously

Ability to work effectively with internal and external contacts and as a member of our team

Able to train others on technical skills

Proficiency in the use of personal computers including such programs as MS Word, Excel, Outlook, CAD and project management systems

Must be able to effectively handle stressful situations

Must be able to read and effectively interpret general business documentation, construction blueprints, electronic schematic diagrams

Current and valid driver's license

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