Dental Treatment Coordinator

4 weeks ago

Medicine Hat, Canada Crestwood Dental Full time

We are looking for a passionate Dental Treatment Coordinator to join our team at Crestwood Dental on a full-time basis.

Who We Are

We are a national dental services organization that acquires, supports, improves, consolidates, and partners with industry-leading dentists across Canada through carefully engineered management support systems and programs to improve practice performance and provide best in class, high-quality patient care. Our goal is to enable dentists to spend their valuable time being dentists. Our carefully selected dental offices are leaders in clinical excellence, and in providing patients with the best treatment plan options, along with the people, technology, and facilities to support them.

We reward our employees with a unique mix of benefits:

  • Extended health care coverage that goes beyond the basics (chiropractic, massage therapy, mental health professionals, eye exams)
  • Comprehensive extended dental coverage for you and your immediate family.
  • Long-term disability insurance.
  • Flaunt your style with a uniform allowance that keeps you looking sharp ($350 per year).
  • Paid vacation time.

DUTIES AND RESPONSIBILITIES:

  • New Patient interviews/patient relations.
  • Support the growth of the business by ensuring that production levels are increasing by closing or assisting in closing treatment plans. 
  • Discusses dental benefits when applicable. Sends pre-estimates and follows up with patients. Prepares and submits all pre-determinations from treatment plans.
  • Presents fees and gives estimates of treatment; documents financial arrangements/ commitments to pay.
  • Tracks and calls patients with incomplete treatment plans; send follow-up letters
  • Schedules and confirms patient appointments, procedures and consultations.
  • Monitors treatment plans, case acceptance, production and collections.
  • Recognizes client rights and the inherent dignity of the client by respecting privacy, and maintaining confidentiality.

SKILLS AND QUALIFICATIONS:

  • Must have at least 2 year of dental experience.
  • Dental knowledge and knowledge of dental insurance.
  • Organized, systematic, and with good follow-through.
  • Excellent communication skills, poise, confidence and professional appearance.
  • Patient services orientation; creating a safe and effective environment.
  • Positive attitude and enthusiasm and ability to think on his or her feet.

WORKING CONDITIONS:

Works in an office or at a desk with a computer, a phone, fax, e-mail, and visual tools such as models, PowerPoint presentations, and photos from the patients' database of before and after treatments.

If you think this could be a would role for you please apply, we would love to meet you

 

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