Customer Service Representative

1 month ago


Dieppe, Canada GoodLife Fitness Full time
CUSTOMER SERVICE REPRESENTATIVE (MOTIVATOR)

Who is a Customer Service Representative (Motivator)?

The Motivator role is critical to the success of our GoodLife Fitness Clubs. A Motivator is typically the first Associate a Member or Potential Member interacts with upon arrival to the Club. The Motivator is responsible for creating a welcoming, clean and safe environment to help Members achieve their fitness goals. The role involves being a front desk expert and is pivotal in assisting and supporting Members and Potential Members, to ensure their experience with us is always positive and engaging. 

What will you be doing?

  • Be Pleasant and Present with every greeting and interaction.
  • Greet Members as they come into the Club and check them in for their workout.
  • Greet Potential Members that have appointments or that come into the Club as walk-ins and direct them accordingly.
  • Properly and efficiently handle incoming calls from Members and Potential Members. This includes answering the phone within three rings and taking messages or booking appointments. 
  • Assist Members on the floor with questions about the FitFix and Cardio machines.
  • Possess in-depth knowledge regarding Memberships and all Club services and amenities and able to sell these products when opportunities arise.
  • Assist Members through possessing an in-depth knowledge of all our systems to be able to efficiently answer Member questions, resolve Member issues or concerns, make updates to Member information, sell memberships, services, products and amenities, etc.
  • Handle comments, suggestions and concerns in a courteous and professional manner.
  • Provide Fit-Fix Starter sessions for new and current Members. 
  • Complete Club runs and cleaning tasks as required to maintain cleanliness standards. 
  • Complete any other tasks required to provide an exceptional experience for Members and guests.
  • Complete any required Learning and attend all monthly meetings.  


Do you have what it takes?

  • CPR-A & AED Certification
  • Must be Smart Tan certified within 3 months of employment
  • Interpersonal Savvy: Relates well to all kinds of people ‘up, down, sideways’, inside and outside of the organization. Builds appropriate rapport. Builds constructive and effective relationships. Uses diplomacy and tact. Can diffuse even high-tension situations comfortably.
  • Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers. Gets first-hand customer information and uses it for improvements in products and services. Acts with customers in mind. Establishes and maintains effective relationships with customers and gains their trust and respect.
  • Team Contribution: Always helpful to the rest of the team/other teams. Among the first to volunteer to help others succeed. A model of sharing, caring, and cooperation.
  • Approachability: Is easy to approach and talk to, can be warm, pleasant and gracious. Spends the extra effort to put others at ease. Is sensitive to and patient with the interpersonal anxieties of others. Builds rapport well and is a good listener.
  • Knowledge of the fitness industry
  • Excellent written and verbal communication skills
  • Superior customer service skills; ability to fully understand and embrace company culture
  • Proficiency in the use of computers
  • Previous customer service and sales experience an asset

What's in it for you

  • Ongoing training and development to ensure a long and successful career path
  • Career advancement opportunities
  • Competitive Total Rewards Package
  • FREE Fitness membership
  • Fun and energetic atmosphere to come to every day

Compensation:

$15.80 - $16.80



  • Dieppe, Canada Midland Transport Full time

    **CUSTOMER SERVICE REPRESENTATIVE** **Midland Transport Limited has become a leader in the transportation industry by providing superior quality service to our customers. Our services include LTL, T/L, Courier Services, and Third Party Logistics/ Brokerage which provide the convenience of one-stop shipping.** Midland Transport is looking for a motivated...


  • Dieppe, Canada Circle K Full time

    Store 6002019: 64 Rue Champlain, Dieppe, New Brunswick E1A 1N3 **Customer Service Representative** **As a Customer Service Representative, you will enjoy**: - ** Flexible schedules**: - ** Large, stable employer**: - ** Opportunities for fast career advancement**: - ** Task variety**: - ** Weekly pay**: - ** Night shift premium**: - ** Employee...


  • Dieppe, Canada Piscines Funtime Pools Full time

    For over 20 years, Piscines FunTime Pools has been offering products and services around swimming pools, spas and swim spas. We have a dynamic and positive team that knows how to have fun while remaining very professional. We rely on a personalized approach and we are committed to providing a more enjoyable experience for our customers and employees. We...


  • Dieppe, Canada Midland Transport Full time

    **BILINGUAL CUSTOMER SERVICE REPRESENTATIVE** Midland Transport Limited has become a leader in the transportation industry by providing superior quality service to our customers. Our services include LTL, T/L, Courier Services, and Third Party Logistics/ Brokerage which provide the convenience of one-stop shipping. Midland transport is looking for a...


  • Dieppe, Canada Enterprise Holdings Full time

    The Customer Service Representative will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The CSR will gain knowledge through local training and hands-on experience to provide administrative support, service customers, and act as a rental back-up in a...


  • Dieppe, Canada Enterprise Holdings Full time

    The Customer Service Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The CAR Sr will gain knowledge through local training and hands-on experience to provide administrative support, service customers, and act as a...


  • Dieppe, Canada Midland Transport Full time

    Midland Transport Limited has become a leader in the transportation industry by providing superior quality service to our customers. Our services include LTL, T/L, Courier Services, and Third-Party Logistics/ Brokerage which provide the convenience of one-stop shipping.Midland Transport is looking for a motivated summer student to join our team as a Customer...


  • Dieppe, Canada J.D. Irving, Limited Full time

    Midland Transport Limited has become a leader in the transportation industry by providing superior quality service to our customers. Our services include LTL, T/L, Courier Services, and Third Party Logistics/ Brokerage which provide the convenience of one-stop shipping. Midland transport is looking for a motivated individual to work as a Bilingual Customer...


  • Dieppe, Canada Midland Transport Full time

    **Midland Transport Limited has become a leader in the transportation industry by providing superior quality service to our customers. Our services include LTL, T/L, Courier Services, and Third-Party Logistics/ Brokerage which provide the convenience of one-stop shipping.** Midland Transport is looking for a motivated summer student to join our team as a...


  • Dieppe, Canada Revitalize Marketing Full time

    _Revitalize Marketing_ seeks quality-focused and self-motivated **Client Service Representatives** who are eager to learn new skills, love interacting with people, and most importantly, want to provide world-class service to every customer! We are happy to offer an environment of professionalism, diversity, inclusion, and opportunity for career...


  • Dieppe, Canada Hertz Full time

    We are seeking a Customer Service and Sales Associate with a genuine commitment to ensuring customer satisfaction through exceptional service. If this sounds like you and you're eager to progress in your career, then you've come to the right place.Hertz provides a Competitive Compensation package with the opportunity to receive a bonus incentive, averaging...


  • Dieppe, Canada Hertz Full time

    Wage: $15.50 per hour We are looking for Customer Service and Sales Associate with a passion to drive customer satisfaction through providing outstanding service. If this is you and you’re ready for your next destination then you have cruised to the right spot! Hertz offers a Competitive Compensation package! You have the potential to earn a bonus...


  • Dieppe, Canada Hertz Full time

    Wage: $15.50 per hour We are looking for Customer Service and Sales Associate with a passion to drive customer satisfaction through providing outstanding service. If this is you and you’re ready for your next destination then you have cruised to the right spot! Hertz offers a Competitive Compensation package! You have the potential to earn a bonus...


  • Dieppe, Canada Hertz Full time

    Wage: $15.50 per hour We are looking for Customer Service and Sales Associate with a passion to drive customer satisfaction through providing outstanding service. If this is you and you're ready for your next destination then you have cruised to the right spot! Hertz offers a Competitive Compensation package! You have the potential to earn a bonus incentive...


  • Dieppe, Canada BMO Financial Group Full time

    14 Champlain Street Dieppe New Brunswick,E1A 1N3 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and...


  • Dieppe, Canada Cannabis NB Full time

    **Customer Experience Representative** **CANNABIS NB** **Customer Experience Representative** (Occasional) CANNABIS NB is New Brunswick’s retailer for the responsible delivery of cannabis products to customers in the province. **Our goal **is to deliver a world class customer experience built on good information, a safe high-quality product offering...


  • Dieppe, Canada Intact Financial Corporation Full time

    JOB DESCRIPTION Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts. Feel empowered to learn and grow while being valued for who you are– here, diversity is...


  • Dieppe, NB, Canada Irving Equipment Limited Full time

    Midland Transport Limited has become a leader in the transportation industry by providing superior quality service to our customers. Our services include LTL, T/L, Courier Services, and Third Party Logistics/ Brokerage which provide the convenience of one-stop shipping. Midland transport is looking for a motivated individual to work as a ...

  • Delivery Driver

    2 weeks ago


    Dieppe, Canada Canadian Linen and Uniform Service Corp Full time

    **À propos de Canadian Linen & Uniform Service** Canadian Linen & Uniform Service (CLAUS) fournit des uniformes et des produits connexes à plus de 300 000 clients à l’échelle nationale, dans pratiquement tous les secteurs. De la conception et de la fabrication au blanchiment et à la livraison, CLAUS travaille avec des clients locaux et nationaux pour...


  • Dieppe, Canada FunTime Full time

    Welcome customers warmly and professionally in our store. - Analyze customers' water samples and explain the results to them. - Answer customers' questions about our products. - Assist customers in their purchasing process by providing detailed information about our products and helping them find the best solution for their needs. - Handle sales transactions...