Customer Service

3 months ago

Peterborough, Canada Driven Brands Full time
Company:Driven Brands

We invite you to join us at Driven Brands

Headquartered in Charlotte, NC, Driven Brands (NASDAQ: DRVN) is the largest automotive services company in North America, providing a range of consumer and commercial automotive needs, including paint, collision, glass, vehicle repair, oil change, maintenance and car wash.

With over 4,500 centers in 15 countries, Driven Brands is the parent company of some of North America’s leading automotive service brands including Take 5 Oil Change, Take 5 Car Wash, Driven Glass, Meineke, Maaco, CARSTAR, and more.Our network services over 50 million vehicles annually and generates more than $5 billion in system-wide sales each year.

Our culture inspires high performance and innovation, enabling our employees to go further, faster in their careers. With amazing people and great brands, we confidently look forward to exciting growth ahead, and believe in following the values that support this vision.

JOB DESCRIPTION:

Summary

The Customer Service Representative (CSR) is responsible for serving customers in person and via the telephone. The CSR is accountable for dealing with customer complaints, inquiries and processing transactions. CSR follows all bank procedures and policies when providing customer service. CSR participates in all assigned training, setting and meeting personal goals. CSR understands his/her role as brand ambassador and provides positive brand experiences to all customers.

Job Duties

Maintaining and growing sales relationships with existing clients Identifying and soliciting potential clients Assessing clients' needs, recommending or assisting in the selection of appropriate goods or services, and negotiating prices of other sales items Providing input into product design where goods or services must be tailored to suit clients' needs Developing sales presentations, proposals, or other materials to illustrate benefits from use of good or service Estimating costs of installing and maintaining equipment or service Preparing and administering sales contracts and maintaining customer records Consulting with clients after sale to resolve problems and to provide ongoing support Handling Customer’s phone ordering.

Requirements

High school diploma or GED required A certificate or diploma in a related field preferred Strong customer service and troubleshooting skills Able to effectively communicate both verbally and in writing Able to work well under pressure Strong attention to detail Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times Computer literate, including effective working skills of MS Word, Excel and e-mail Proven data entry and typing skills Professional appearance and manners Strong work ethic and positive team attitude Strong skills for sales

This is a 3 month contract position with the possibility of extension.

  • Customer Service Associate

    2 months ago

    Peterborough, Canada Canadian Tire Full time

    Are you looking for a job where you can learn, meet people, have fun, share your ideas and help customers in a family and diverse work environment? Would you like to join one of Canada"s most iconic and trusted companies? We're 100 years young and we need you!! **Job summary** The Customer Service Representative works directly with customers and employees,...

  • Customer Service Ambassador

    2 months ago

    Peterborough, Ontario, Canada beBee Professionals Full time $30,000 - $45,000

    {"h1": "Customer Service Representative Position at beBee Professionals", "p": "We are seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative in Peterborough, Canada. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, addressing their...

  • Customer Service Representative

    1 month ago

    Peterborough, Ontario, Canada beBee Professionals Full time $30,000 - $45,000

    We are seeking a skilled Customer Service Representative to provide exceptional service to our customers, handling inquiries and resolving issues in a timely and professional manner.Key Responsibilities:Respond to customer inquiries via various channels.Provide accurate information about products and services.Resolve customer complaints efficiently.Document...

  • Customer Service Representative

    1 month ago

    Peterborough, Ontario, Canada beBee Professionals Full time $25,000 - $35,000

    beBee Professionals in Peterborough is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing excellent customer service, managing customer transactions, and maintaining a clean and organized checkout area.Key Responsibilities:Process customer purchases...

  • Customer Service Representative

    3 months ago

    Peterborough, Canada Ritz Plastics Inc. Full time

    Reporting to the General Manager, the Customer Service Representative is responsible for acting as the primary point of contact for customers. The Customer Service Representative plays an integral part of our company and the individual fulfilling this role will require strong attention to detail, organization, exceptional written and oral communication,...

  • Customer Service Advisor

    6 months ago

    Peterborough, Canada The Hot Tub People Full time

    **About us** The Hot Tub People is a small business in Peterborough, ON. We are data-driven and autonomous. Our work environment includes: - Flexible working hours - Growth opportunities We are looking for an experienced **Service Advisor** to join our growing Team! **Essential Duties and Responsibilities of a Service Advisor** - Overall Coordination of...

  • Customer Service Representative

    2 months ago

    Peterborough, Ontario, Canada beBee Professionals Full time $25,000 - $35,000

    Job SummaryWe are seeking a skilled and friendly Cashier to join our team at beBee Professionals in Peterborough. As a Cashier, you will be responsible for managing customer transactions, providing excellent customer service, and maintaining a clean and organized checkout area.Key ResponsibilitiesProcess customer purchases and handle cash, credit, and debit...

  • Customer Service Ambassador

    3 weeks ago

    Peterborough, Ontario, Canada Savers Full time

    About UsSavers is a purpose-driven company with a business model that benefits both our customers and the planet. We pride ourselves on creating an awesome experience for our customers, donors, and team members.Job SummaryWe're looking for a dedicated Customer Service Associate to join our team. As a Customer Service Associate, you will be responsible for...

  • Customer Service Representative

    2 weeks ago

    Peterborough, Ontario, Canada The 401 Group of Companies Full time

    About the RoleWe are seeking a highly motivated and customer-focused Junior Service Advisor to join our team. This role is ideal for individuals with a strong understanding of the automotive service industry and excellent communication skills.Job SummaryThe Junior Service Advisor will be responsible for working with customers to resolve their vehicle...

  • Customer Service Representative

    4 weeks ago

    Peterborough, Ontario, Canada EMCO Corporation Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled Customer Service Representative to join our team at EMCO Corporation. As a key member of our Profit Centre team, you will provide exceptional customer service to our clients, answering their inquiries, generating sales leads, and closing sales to increase profit sharing.Key...

  • Customer Service Representative

    5 months ago

    Peterborough, Canada Culligan Water of Canada Full time

    Culligan offers a full line of water treatment products for every problem. We provide the dependable service and technical expertise that has made Culligan the water solution choice for both residential and commercial locations. **We want you to join our team at our Peterborough location as a Customer Service Representative! Monday to Friday shift plus...

  • Customer Service Associate

    1 month ago

    Peterborough, Ontario, Canada beBee Professionals Full time $45,000 - $65,000

    At beBee Professionals, we are seeking a Customer Service Associate to join our team in Peterborough, Canada. In this role, you will be responsible for providing exceptional customer service, assisting with purchases, and contributing to the overall success of our store.Key Responsibilities:Provide excellent customer service and respond to customer...

  • Customer Service Advocate

    1 week ago

    Peterborough, Ontario, Canada EMCO Corporation Full time

    OverviewEMCO Corporation is one of Canada's largest integrated wholesale distributors of plumbing, HVAC, waterworks, and industrial products for the construction industry.We are currently seeking a highly motivated Customer Service Representative to join our team. This role provides an excellent opportunity for career growth and development in a dynamic and...

  • Customer Service Representative

    6 months ago

    Peterborough, Canada Culligan Water of Canada Full time

    Culligan offers a full line of water treatment products for every problem. We provide the dependable service and technical expertise that has made Culligan the water solution choice for both residential and commercial locations. **We want you to join our team at our Peterborough location as a Customer Service Representative!** **Shift times : Monday to...

  • Customer Service

    5 months ago

    Peterborough, Canada West Canadian Digital Imaging Full time

    WCD (formerly West Canadian Digital Imaging) is a leading on-demand digital print and information solutions provider headquartered in Calgary, Alberta. We help our customers transform their business, empower their people, and share their story. As a proud 70-year-old Canadian company, we breed a positive culture for entrepreneurs, doers, collaborators, and...

  • Customer Service Representative

    1 month ago

    Peterborough, Ontario, Canada Purolator Inc Full time

    About the RolePurolator Inc is seeking a skilled Customer Service Representative to join our team. As a key member of our retail center, you will be responsible for providing exceptional customer service, resolving issues, and ensuring a positive experience for our customers.Key ResponsibilitiesProvide excellent customer service, responding to customer...

  • Customer Service Representative

    4 weeks ago

    Peterborough, Ontario, Canada Purolator Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Retail Representative. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring that our customers receive the highest level of service.Key ResponsibilitiesProvide excellent customer service to our...

  • Customer Service Representative

    2 months ago

    Peterborough, Ontario, Canada beBee Professionals Full time $25,000 - $35,000

    Food Counter Attendant RoleWe are seeking a skilled Food Counter Attendant to provide exceptional customer service and ensure a seamless dining experience for our guests at beBee Professionals in Peterborough.Key Responsibilities:Efficiently take customer orders and prepare food items according to their preferences.Maintain a clean and organized food...

  • Customer Service Representative

    6 months ago

    Peterborough, Canada BMO Financial Group Full time

    1154 Chemong Road Peterborough Ontario,K9H 7J6 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...

  • Customer Service Representative

    1 month ago

    Peterborough, Canada BMO Financial Group Full time

    645 Lansdowne Street West Peterborough Ontario,K9J 7Y5 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and...