Practice Assistant – Accident Benefits

1 week ago


Markham, Canada Aviva Full time

Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence.

Aviva Trial Lawyers is currently seeking a practice assistant to support our Accident Benefit Group. As a Practice Assistant, you will be responsible for supporting our team of lawyers and litigation clerks in the handling of administrative tasks for insurance defence accident benefits matters.

What you'll do:

Prepare correspondence and legal documents of a technical and confidential nature, including opening letters to insureds

Prepare basic legal documents for review by our Counsel (Notices of Intent to Defend, Notice of Change of Lawyer, LAT Responses etc.)

Open new matter records in Ghost Practice and ACL and ensure accuracy of data entry

Ensure quick delivery of incoming communications, such as emails, faxes and mail, to the appropriate recipient

Request payment on all invoices for the team

Request filing fees for all new matters assigned to the team

Direct incoming files to addressees in a timely manner

Document management – binding, printing, copying, burning CD’s and briefing

Build and assemble the electronic folder for all new matters assigned to the team

Assembling electronic briefing and naming documents according to company naming procedure

Monitor and download incoming electronic documents to the correct folders in a timely manner following established naming convention

Overflow of dicta-typing and filing

Scheduling matters; booking travel; including flights, cars and hotels as needed

Train our new hires on cheque requisition procedure

Prepare closed files for shipment to storage

What you'll bring:

Minimum of 2+ years of legal administrative experience in an insurance defence or accident benefit actions

Post-secondary accreditation for legal assistant or equivalent experience preferred

Excellent computer skills including experience with MS Word, ACL, and Outlook

Basic knowledge of the Rules of Civil Procedure and Court forms, FSCO, LAT, Statutory Accident Benefits Schedule

Customer-service oriented with superb communication skills

Excellent organizational skills

Attention to detail with a desire to take initiative

Able to work independently with minimal direction and as part of a team

Mature work ethic and good sense of humour

What you’ll get:

Compelling rewards package including base salary, eligibility for annual bonus, paid vacation, retirement savings, share plan, health benefits, personal wellness account, and 3 paid volunteer days per year.

Our vacation package starts at 4 weeks

Outstanding Career Development

Paid professional development education (Controlled Insurance Program designation)

Corporate wellness programs to support our employees’ physical and mental health

Aviva Canada has an accommodation process in place to provide accommodations for employees with disabilities. If upon commencement of employment you require a specific accommodation because of a disability, please contact your Talent Acquisition Partner so that an appropriate accommodation can be arranged. This process applies throughout your career with Aviva Canada.



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