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Server | Distillery Restaurants

1 month ago

Toronto, Canada The Distillery Restaurants Corp. Full time

, creators of Cluny Bistro, El Catrin, Pure Spirits Oyster House & Grill, Madrina Bar y Tapas, District Pizza and Distillery Events (Archeo and The Loft) are seeking experienced and motivated Servers with a passion for creating an exceptionally memorable food & beverage experience for every guest. The ideal candidate not only understands that exceptional guest service is at the heart of hospitality but that they are an ambassador to Toronto's unique food and beverage culture. 

Our Servers are extremely knowledgeable about all food and beverage items in the restaurant. By adhering to the steps of service they answer questions, provide recommendations and create a positive and memorable guest experience. Servers maintain a clean section and monitor food quality to ensure all items are held to the restaurant’s presentation standards. Through knowledge, accuracy and efficiency our Servers provide the utmost satisfaction to our guests.

You must already have legal permission to work in Canada in order to be considered for this role.

The DRC Employee Perks include: 

In-house dining perks Team building activities and events  Bold and lively work environments  The chance to work alongside an exceptional team

What you’ll be doing:

Create a positive guest experience through interaction and adherence to the steps of service Be knowledgeable of all food and beverage items in order to make recommendations Ensure accuracy when entering information into the Silverware POS system Monitor food quality and presentation standards Monitor the cleanliness of section and ensure all materials and areas are clean and free from clutter Ensure tables are ready for guests before they are seated Be aware of any special requests, inclusive of guest allergies Complete opening, closing and side-duties efficiently and safely Anticipate guests’ service needs by actively listening and responding positively to guests’ questions, concerns and requests in an effort to resolve issues, delight and build trust Communicate to all Managers any comments or information provided by guests to ensure a positive, memorable experience Lead team by example to exhibit, encourage and motivate DRC’s Values & Beliefs

What we would like you to bring to the restaurant:

EXPERIENCE. Minimum four (4) years serving experience in a fast-paced restaurant environment EXPERTISE. Possess basic food and beverage service knowledge and have a passion for the industry. Smart Serve Certification a requirement. Computer literate in Point-of-Sale software (Micros/Silverware) RESILIENCE. You’re a game changer/high impact team player/unfazed by change or adversity A DRIVE TO EXCEL. You embrace the freedom to go beyond and take initiative to resolve guest complaints and create loyalty. You’re an individual who poses an affinity for superior guest service and exceeds expectations.

The Distillery Restaurants Corporation is committed to supporting an inclusive, barrier-free recruitment and selection process in a work environment where all employees feel valued, respected and supported. We thank all applicants for their interest but only those selected for interviews will be contacted.

The Distillery Restaurants Corporation (DRC) is committed to providing an inclusive, barrier-free recruitment and selection process where candidates are respected, supported and valued. The DRC welcomes and encourages applications from people with disabilities. Please note that accommodations during every part of the recruitment and selection process are available upon request.