IBMi Managed Services Specialist

2 weeks ago

Toronto, Canada GlassHouse Systems Full time

Working with the managed services team, perform the administration and overall maintenance of IBMi servers, including among others: infrastructure maintenance, operating system and software updates, install and configure IBM Power server virtualization tools (PowerVM, HMC, VIOs and others). 

Support High Availability (HA) solutions such as Mimix and PowerHA. 

Identifying and resolving issues, owning incident, problem and change management until the resolution of the issue following the GHS ITSM process. 

Provide 2nd level technical support to GHS clients and its Cloud environment. 

Update service tickets in Service Now. Continually keeping the rest of the iSeries Managed team up to date with progress, issues and any key hand off instructions for the CA daytime team. 

Work effectively with customer cross-functional teams composed of technical team members and project management. Occasionally working with end client and business stakeholders. 

RESPONSIBILITIES

  • Utilize knowledge & experience with IBMi series Operating System and software life cycle. 
  • Implementation, configuration, and maintenance of Power Servers, HMC, VIOS and Storage. 
  • Perform regular patch management including the Hiper, CUM and Group PTFs for IBMi and associated software products. 
  • Perform capacity planning and performance monitoring and management. 
  • iSeries systems: installs, upgrades, and upon rare occasion -migrations. 
  • Install, configure, maintain  and monitor Backup and Replication technologies and software such as BRMS(Backup, Recovery and Media Services), MIMIX, PowerHA.  
  • Achieve and maintain advanced certifications in the products and technologies assigned to you 

Nice To Have 

  • Experience working with SAN switches zoning, storage pools, volumes and mapping 
  • Knowledge of security and logging on IBMi. 
  • Certified in Cloud Technologies and knowledge in PowerVS  
  • FalconStor StorSafe and Storsight would be nice

QUALIFICATIONS 

  • 5+ years of experience in Operations / Support of IBM Power, IBMi systems 
  • Proven experience working in a customer-supporting role 
  • Working knowledge of IBMi hardware, tape libraries, Virtual Tape Libraries (VTL) 
  • Proficiency in performing installation of OS upgrades 
  • Experience working with LPAR's and HMC 
  • Familiarity working with IBM VIOS and SAN infrastructures 
  • System backup and recovery concepts (BRMS) 
  • Basic system security and networking concepts 
  • Experience managing data replication and IBMi High Availability 
  • Ability to create and maintain documentation 
  • Manage time and effort to effectively deliver on commitments, tracking time where necessary to fulfill services reporting requirements 

  • Senior IBMi Specialist

    2 weeks ago

    Toronto, Ontario, Canada GlassHouse Systems Full time

    GlassHouse Systems (GHS) is an enterprise systems, and managed services solutions provider that develops, designs and deploys solutions for leading enterprises in Canada and the US. For almost 30 years, GHS has delivered an enterprise-level of service and support to clients. Recognized with industry-leading awards each year, GHS translates this...

  • IBMi Applications Developer

    2 weeks ago

    Toronto, Ontario, Canada Tigre Géant Full time

    IBMi Applications Developer page is loaded IBMi Applications Developer Apply locations Ottawa Home Office, Ontario, Canada time type Full time posted on Posted 3 Days Ago job requisition id JR121749 Compensation Grade: Grade 6 Job Description: About this Opportunity Recognized as an Employer of Choice in the National Capital Region, Giant Tiger's Home...

  • IBMi Applications Developer

    3 weeks ago

    Toronto, Ontario, Canada Giant Tiger Full time

    About this OpportunityRecognized as an Employer of Choice in the National Capital Region, Giant Tiger's Home Office provides a dynamic work environment with many opportunities for a fulfilling career. We are a Canadian owned and operated retailer (and proud of it), with a strong commitment to the community, and over 60 years of success. If you are looking...

  • IBMi Applications Developer

    2 weeks ago

    Toronto, Ontario, Canada Giant Tiger Full time

    About this Opportunity Recognized as an Employer of Choice in the National Capital Region, Giant Tiger's Home Office provides a dynamic work environment with many opportunities for a fulfilling career. We are a Canadian owned and operated retailer (and proud of it), with a strong commitment to the community, and over 60 years of success. If you are looking...

  • Customer Care Specialists à Remote

    2 weeks ago

    Toronto, Ontario, Canada GlassHouse Systems Full time

    GlassHouse Systems (GHS) is an enterprise systems, and managed services solutions provider that develops, designs and deploys solutions for leading enterprises in Canada and the US. For almost 30 years, GHS has delivered an enterprise-level of service and support to clients.As a Senior IBMi Specialist, you will actively contribute to GHS business processes,...

  • Operations Analyst, Ibmi Systems

    1 month ago

    Toronto, Canada Royal Bank of Canada Full time

    **Job Summary** **WHAT IS THE OPPORTUNITY?** The IBMi Operations Analyst is responsible for monitoring and supporting Royal Bank of Canada’s Midrange Systems’ IBM i environment on a 24/7 x 365 days a year. As a member of the IBM i Level 1 support group, the Operations Analyst will be accountable for monitoring and providing technical support in...

  • IT Support Specialist

    3 weeks ago

    Toronto, Canada Starport Managed Services Full time

    **Job Summary** **Responsibilities** - PCs/MACs, printers, storage devices, servers, switches, wireless networks, firewalls, network troubleshooting - VMware, Hyper-V, Datto, Veeam, Azure and AWS - security and disaster recovery testing; mail migration and office move projects; client onboarding and inventory audits; hardware/software/OS installation,...

  • IT Support Specialist

    2 weeks ago

    Toronto, Ontario, Canada Starport Managed Services Full time

    Job SummaryResponsibilities PCs/MACs, printers, storage devices, servers, switches, wireless networks, firewalls, network troubleshooting VMware, Hyper-V, Datto, Veeam, Azure and AWS- security and disaster recovery testing; mail migration and office move projects; client onboarding and inventory audits; hardware/software/OS installation, configurations and...

  • Operations Analyst, Ibmi Systems

    2 weeks ago

    Toronto, Ontario, Canada Royal Bank of Canada Full time

    Job SummaryWHAT IS THE OPPORTUNITY?The IBMi Operations Analyst is responsible for monitoring and supporting Royal Bank of Canada's Midrange Systems' IBM i environment on a 24/7 x 365 days a year. As a member of the IBM i Level 1 support group, the Operations Analyst will be accountable for monitoring and providing technical support in event/incident/problem...

  • Cloud Client Executive

    3 weeks ago

    Toronto, Canada Fresche Solutions Full time

    As a Cloud Client Executive you will spearhead revenue growth for our innovative global tech solutions. You'll lead our sales initiatives, develop client relationships, offering exceptional strategic advisory services. Join our dynamic team, expand business with existing clients, and contribute to our continuous pursuit of tech industry excellence. If you...

  • Application Developer

    2 weeks ago

    Toronto, Ontario, Canada Giant Tiger Full time

    Recognized as an Employer of Choice in the National Capital Region, Giant Tiger's Home Office provides a dynamic work environment with many opportunities for a fulfilling career. with a strong commitment to the community, and over 60 years of success. Remote/Flexible Work Hours; Health/Dental/Vision benefits. Collaborate with the Business Systems Analyst...

  • Service Design Specialist

    3 weeks ago

    Toronto, Canada WCG Services Full time

    **Who we’re looking for**: **Service Design Specialist** **Program**: Employment Services **Status**:Permanent Full-Time **Location**:Remote - Canada Like WCG, you believe in the power of work to transform lives. As a Service Design Specialist, you’ll be responsible for analyzing data and feedback, systemizing initiatives, providing support, guides,...

  • Service Centre Specialist

    4 weeks ago

    Toronto, Canada WCG Services Full time

    **Who we’re looking for**: **Service Centre Specialist** **Program**: Employment Ontario **Status**:Permanent Full-Time **Location**:Remote - Canada (EST) Like WCG, you believe in the power of work to transform lives. As a Service Centre Specialist, you’ll be responsible for managing centralized referrals and highlighting the benefits of Integrated...

  • IT Service Management Specialist

    2 weeks ago

    Toronto, Ontario, Canada TEKsystems Full time

    TEKsystems IT Service Management Specialist Madison , Wisconsin Apply Now Job Title: IT Service Management Specialist Summary: The IT Service Management Specialist plays a crucial role in growing and operating the Information Technology Service Management (ITSM) program. Reporting to the IT Operations Manager, this position combines technical expertise...

  • IT Service Management Specialist

    1 week ago

    Toronto, Canada The Salvation Army Canada and Bermuda Full time

    **IT Service Management Specialist** **Location: Remote/Hybrid** **Division: Information Technology, Service Delivery & Productivity** **About The Salvation Army** For more than 130 years, The Salvation Army (TSA) has had the privilege of serving vulnerable people in communities across Canada and Bermuda. Last year, we helped over 2.6 million people,...

  • IT Service Management Specialist

    2 weeks ago

    Toronto, Ontario, Canada The Salvation Army Canada and Bermuda Full time

    IT Service Management SpecialistLocation: Remote/HybridDivision: Information Technology, Service Delivery & ProductivityAbout The Salvation ArmyFor more than 130 years, The Salvation Army (TSA) has had the privilege of serving vulnerable people in communities across Canada and Bermuda. Last year, we helped over 2.6 million people, providing necessities of...

  • Specialist, IT Service Management

    3 weeks ago

    Toronto, Canada Softchoice Full time

    We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative at work. That means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology. By doing these things we...

  • Settlement Services Specialist

    2 weeks ago

    Toronto, Ontario, Canada WoodGreen Community Services Full time

    Employment Type:Full-time, Bargaining UnitWork Hours:35 hours/week**Work Setting: **Onsite - Limited Opportunities to Work RemotelySalary:External Rate: I7 - $56,980.33Internal Rate: I8 - $58,143.20Application Deadline:August 10th by 11:59 pm**Program Overview - Family Settlement, Community ProgramsThe Settlement Services Specialist is responsible for...

  • IT Service Management Specialist Ii

    4 weeks ago

    Toronto, Canada The Salvation Army Canada and Bermuda Full time

    **IT Service Management Specialist II** **Location: Hybrid/Remote (Toronto)** **Division: Information Technology, Managed IT Services** **About The Salvation Army** For more than 130 years, The Salvation Army (TSA) has had the privilege of serving vulnerable people in communities across Canada and Bermuda. Last year, we helped over 2.6 million people,...

  • Contract Management Support Specialist

    3 weeks ago

    Toronto, Canada WCG Services Full time

    **Who we’re looking for**: **Contract Management Support Specialist (Bilingual)** **Program**: Employment Ontario **Status**:Permanent Full-Time **Location**:Toronto, ON - in office Like WCG, you believe in the power of work to transform lives. As a Contract Management Support Specialist you’ll be responsible for performing administrative tasks and...