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Quality and Safety Coordinator, Profesisonal Practice

4 months ago

Toronto, Canada Scarborough Health Network Full time

Across our three hospitals

and eight satellite sites, Scarborough Health Network (SHN) is shaping the future of care. Our many programs and services are designed around the needs of one of Canada’s most vibrant and diverse communities. We are home to North America’s largest nephrology program, as well as the designated cardiac care and spine centre for Scarborough and surrounding communities to the east. We are proud to be a community-affiliated teaching site for the University of Toronto and partner with a number of other universities and colleges, helping to train the next generation of health care professionals. We are also proud to be named one of Canada’s Most Admired Corporate Cultures for 2023 Learn more at

FOR EXTERNAL APPLICANTS ONLY: As a condition of employment, you are required to submit proof of full COVID-19 vaccination status to the Hospital’s Workplace Health and Safety department. Fully vaccinated: having received the full series of a COVID-19 vaccine or combination of COVID-19 vaccines approved by WHO (e.g., two doses of a two-dose vaccine series, or one dose of a single-dose vaccine series), and having received the final dose of the COVID-19 vaccine at least 14 days ago.

The completion of this online form serves as your application and will be used to determine if you meet the requirements of this position. Please ensure that you have provided all pertinent information necessary to be considered for this vacancy by the close date.

Reporting to the Manager, Professional Practice, the Quality and Safety Coordinator, Professional Practice will provide administrative support for the corporate professional practice and allied health portfolio along with data analysis and coordination of activities for the portfolio of practice leaders and managers. This role will support the Professional Practice Team with best practice compliance processes with the aim of sustaining quality standards. The role will also provide coordination for policy revisions and approvals, orientation, BPSO, and other professional practice activities. Comprehension of portfolio objectives and revising priorities is critical to providing proactive support to the Director and the different departments under the portfolio. The Portfolio′s scope of activities, working styles, and key stakeholders require flexibility, reliability, superior attention to detail, effective time management, and strong organizational skills for success.

Responsibilities:

•Identifying and establishing appropriate administrative methods, systems, or formats for storing, sorting, and retrieving information files and documents.
•Prepare agendas and “presentation quality” reports; organize and design meeting packages; take meeting minutes; follow up on action items; and distribute materials for all committees/meetings.
•Organizing meeting logistics: E.g., Assisting with scheduling, room booking, catering, and visual equipment across all three sites.
•Designing, drafting, and producing practical and visually appealing communication materials, including but not limited to memos, letters, reports, and presentations with data visuals.
•Proofreading and editing correspondence, invoices, applications, presentations, brochures, publications, or reports and gathering and verifying information and facts. Compiling data/statistics and conducting extensive online research to collect information for preparing presentations.
•Entering data, maintaining databases, and running reports for internal stakeholders.
•Completing and submitting surveys for external sources utilizing compiled data and knowledge.
•Utilizing various programs (e.g. RL Safety, Epic, NQuire, HSPNet, Power BI internal and external to extract data required for various presentations and share specific information with key stakeholders.
•Compiling data related to chart audits for ongoing quality assurance and completing unit quality checks, where appropriate.
•Reporting findings to Professional Practice Teams and other Programs as needed.
•Liaising with internal and external stakeholders as required
•Maintaining policy manuals, including editing and updating policies and coordinating approvals for policies related to professional practice.
•Maintaining portfolio-specific intranet content.
•Generating Purchase Orders and order entries using the E-Requisition/SAP system.
•Performing other administrative duties as required.

Requirements:

•Post-secondary education in office administration or related discipline, such as a bachelor′s degree in data science, statistics, or computer science. An equivalent combination of education, training and experience in a healthcare environment may also be considered.
•Demonstrated ability to successfully multi-task and manage competing priorities in a hectic and results-oriented environment.
•Demonstrated ability to support a diverse workplace inclusively.
•Excellent written and verbal communication skills.
•Advance computer literacy with a strong command of Microsoft Office (Outlook, Word, Excel, PowerPoint, Teams, Power BI, SharePoint, and other software).
•Demonstrates initiative and ability to function independently and as a multidisciplinary team member in a demanding environment.
•Travel across sites may be required to support corporate professional practice activities.