Resident Manager

4 weeks ago

Kelowna, Canada Centurion Asset Management Inc Full time

Who We Are

Centurion Asset Management Inc. is a recognized leader in the Investment and Property Management industries. Providing quality investments and housing for all its clients, our experienced team comprised of more than 350 Employees is a core component of Centurion’s success since 2003. Centurion Apartment Real Estate Investment Trust (“REIT”) owns more than 22,000 multi-family apartment units and student housing beds across 28 cities in Canada and the United States. Since day one, our goal has been to provide Residents and their families with clean, safe, and comfortable homes. The REIT provides investors an opportunity to invest in a diversified portfolio of rental apartments and student housing properties, as well as mortgage and equity investments in property developments, across Canada and the United States and participate in the profits derived from them. Centurion Financial Trust (“CFiT”) is an income and growth-oriented trust that invests in a diversified portfolio of debt investments that include but are not limited to mortgages, opportunistic real estate developments, and corporate debt. Investors pool their funds to invest in mortgage and growth-oriented credit opportunities and participate in the yields from interest income and net profit from equity.

Our Mission

Our mission is to be sought after as a leading-edge, reputable, multi-disciplinary alternative asset manager; to capitalize on opportunities in new and interesting investment strategies that meet our mission to Investors; and to embrace change, experimentation, innovation and learning from failure to make continual improvements that drive our success and keep us ahead of our competitors.

Our Values

Our core values can be summarized by the acronym RISE: Respect for our Investors, our Residents, Co-workers, Partners and Communities; Integrity in everything we do, demonstrating sincerity, honesty and the will to do it right; Simplicity free of pretension and hassle, full of value and common sense; and Excellence in offering all our Clients and Partners exceptional products and services quality, as well as providing our Employees with an excellent workplace.

Why Employees Want to Work with Us

We provide an inclusive environment where all employees are valued and supported. Over the years, we developed a work culture where the potential of every employee is maximized, and everyone has equal opportunities for growth. We offer numerous employee perks, including: Competitive Total Rewards Packages; Comprehensive Benefits Plan including Medical, Dental, and Vision Care; Flexible Work Week Schedules; Vacation Policy based on Length of Service; Summer and Holiday Hours Programs; Centurion Learning Academy; Opportunities for Growth; Education Reimbursement Policy; Mentoring Program; Employee Referral Program; Ergonomic Workstations Equipped with Standing Desks; Discounted Gym Membership; Company-wide Internal Communication Platforms; Employee Volunteer Opportunities; Quarterly Townhall Meetings and Social Gatherings; Employee Innovation Program; and Corporate Discount Card.

Overview

Reporting to the Junior Property Manager, the Resident Manager is responsible for the professional operation, management, administration and leasing of a Centurion apartment community.

The Resident Manager is accountable for management of all related resources, contracts, tools and supplies to ensure the apartment building is effectively and efficiently managed to established standards and within established budgets.

Responsibilities

Relationship Development

Develop and foster positive relationships with co-workers and Residents. Ensure proactive timely resolution of co-worker or Resident concerns.

Customer Service

Professionally and courteously handle all Resident inquiries, feedback, complaints or concerns. Ensure a high level of Resident satisfaction is achieved through constant and consistent attention to Centurion’s Vision, Mission and Values. Promote a strong sense of community.

Ongoing Operations

Develop and foster positive relationships with co-workers and Residents. Ensure proactive timely resolution of co-worker or Resident concerns. Professionally and courteously handle all Resident inquiries, feedback, complaints or concerns. Market, show and rent apartments, providing related information and forms and collecting applications and deposits as required. Ensure the timely collection and deposit of rental payments; initiate follow-up where payments are not made. Administer and complete minor maintenance and Work Order repairs; review apartments at turnover and prepare a scope of work consistent with established renovation standards. Ensure vacant apartments are always in a state of “rent-readiness”, clean and fully prepared for move-in. Keep the building common areas and grounds clean and free of litter and debris. Ensure lawns are well-trimmed and flower beds well maintained. Be accessible either in person or by phone 24 hours a day, 7 days a week to provide essential service in emergency situations (fire, flood, injury) as they arise or occur. Report any building or apartment concerns or deficiencies promptly to the Senior Property Manager. Complete other duties as assigned.

Essential Service and Emergencies

Be accessible either in person or by phone 24 hours a day, 7 days a week to provide essential service in emergency situations (fire, flood, injury) as they arise or occur. Be fully aware and cognizant of fire and life safety procedures and execute on them in the event of any emergency.

Requirements

A passion for excellence in customer service delivery; Good written and oral communication skills; Strong interpersonal skills; Detail-oriented; able to resolve problems using facts, sound reasoning and common sense; Strong follow-up skills with the ability to effectively resolve difficult issues in a timely manner; and Ability to lift, push and pull heavy objects, including garbage bins, furniture and appliances.

Centurion Asset Management Inc. | Centurion Property Associates Inc. is an inclusive and equal opportunity Employer. If you require a disability-related accommodation to participate in the recruitment process, please email us. We will accommodate your needs under the Ontario Human Rights Code.

  • Resident Manager

    4 weeks ago

    Kelowna, Canada Centurion Asset Management Full time

    Who We Are Centurion Asset Management Inc. is a recognized leader in the Investment and Property Management industries. Providing quality investments and housing for all its clients, our experienced team comprised of more than 350 Employees is a core component of Centurion's success since 2003. Centurion Apartment Real Estate Investment Trust ("REIT") owns...

  • Resident Manager

    3 weeks ago

    Kelowna, Canada Pacific Cove Properties Full time

    **Resident Manager** Kelowna, BC **Job Title: Resident Manager** **Primary Location: Kelowna, BC** **Job Status: Full Time, Permanent** Pacific Cove Properties is a BC-owned and operated property management and real estate development company providing rental accommodation to almost 3000 families and individuals in communities throughout British Columbia,...

  • Live-In Resident Apartment Manager

    4 weeks ago

    Kelowna, British Columbia, Canada resumes.lexington@gmail Full time

    LIVE-IN RESIDENT APARTMENT MANAGER $4100 - $4800/month including benefits. Experience Preferred , but not necessary. Pls forward resume to PO Box 20196 Kelowna RPO Towne Centre, BC V1Y 9H2 or email to

  • Live-In Resident Apartment Manager

    1 month ago

    Kelowna, British Columbia, Canada resumes.lexington@gmail Full time

    LIVE-IN RESIDENT APARTMENT MANAGER $4100 - $4800/month including benefits. Experience Preferred , but not necessary. Pls forward resume to PO Box 20196 Kelowna RPO Towne Centre, BC V1Y 9H2 or email to

  • Resident Services Coordinator

    1 week ago

    Kelowna, Canada Veda Living Domus Inc. Full time

    **Who are we?** The Domus Group of Companies is an industry leader providing innovative real estate investment and management solutions. For 17 years, the Domus team has specialized in student housing and multi-residential property management, development, condo management and asset stabilization. We are a love-to-have-fun team that craves growth. We focus...

  • Resident Services Coordinator

    2 weeks ago

    Kelowna, British Columbia, Canada Domus Inc. Full time

    The Domus Group of Companies is an industry leader providing innovative real estate investment and management solutions. For 17 years, the Domus team has specialized in student housing and multi-residential property management, development, condo management and asset stabilization.We are a love-to-have-fun team that craves growth. We focus on giving a...

  • Residence Services Supervisor

    6 days ago

    Kelowna, Canada Campus Living Centres Full time

    Career Opportunities with Campus Living Centres A great place to work. Careers At Campus Living Centres Current job opportunities are posted here as they become available. The Residence Services Supervisor is responsible for supervising all duties of the front desk, insuring a high quality of service delivery and capability to resolve various magnitudes...

  • Assistant Resident Managers

    4 weeks ago

    West Kelowna, British Columbia, Canada The Skyline Group of Companies Full time

    We're growing And looking for two detail-oriented and enthusiastic candidates to join our team for the position of Assistant Resident Managers (Team of Two) located in West Kelowna, BC. This is an ideal full-time; live in opportunityDuties include:Regular cleaning of building common areas including sweeping, mopping, vacuuming, dusting and cleaning of all...

  • Assistant Resident Managers

    1 month ago

    West Kelowna, British Columbia, Canada The Skyline Group of Companies Full time

    We're growing And looking for two detail-oriented and enthusiastic candidates to join our team for the position of Assistant Resident Managers (Team of Two) located in West Kelowna, BC. This is an ideal full-time; live in opportunityDuties include:Regular cleaning of building common areas including sweeping, mopping, vacuuming, dusting and cleaning of all...

  • Assistant Resident Manager

    1 month ago

    West Kelowna, Canada Skyline Group of Companies Full time

    We’re growing!! And looking for a detail-oriented and enthusiastic candidates to join our team for the position of Assistant Resident Manager  located in West Kelowna, BC . This is an ideal full-time ; live in opportunity! Duties include: Regular cleaning of building common areas including sweeping, mopping, vacuuming, dusting and cleaning of...

  • Assistant Resident Manager

    4 weeks ago

    West Kelowna, Canada Skyline Group of Companies Full time

    We’re growing!! And looking for a detail-oriented and enthusiastic candidates to join our team for the position of Assistant Resident Manager  located in West Kelowna, BC . This is an ideal full-time ; live in opportunity! Duties include: Regular cleaning of building common areas including sweeping, mopping, vacuuming, dusting and cleaning of...

  • Resident Support Worker Team Lead

    3 weeks ago

    Kelowna, Canada KELOWNA'S GOSPEL MISSION Full time

    The Resident Support Worker Team Lead will provide supervision, support, coaching, and guidance to the RSW team as well as ensure a safe and secure environment for residents, employees and visitors. **Key Responsibilities** - Handles the admission, orientation and evaluation of residents’ understanding of rules - Responsible for decision making in the...

  • Residence Youth Worker

    1 month ago

    Kelowna, British Columbia, Canada BGC Okanagan Full time

    Salary: 27.54Residence Youth Worker Date Posted: April 19, 2024Competition Number: 26-24/25 Location: Kelowna, BC Bgc Okanagan is excited to be delivering a new residential program for vulnerable youth. Penny Lane is now a Low Barrier Short Term Stabilization Home. The program is purposefully designed with a double staffing model, mental health and...

  • Residence Youth Worker

    4 weeks ago

    Kelowna, British Columbia, Canada BGC Okanagan Full time

    Salary: 27.54Residence Youth Worker Date Posted: April 19, 2024Competition Number: 26-24/25 Location: Kelowna, BC Bgc Okanagan is excited to be delivering a new residential program for vulnerable youth. Penny Lane is now a Low Barrier Short Term Stabilization Home. The program is purposefully designed with a double staffing model, mental health and...

  • Resident Support Worker

    1 week ago

    Kelowna, Canada Kelowna’s Gospel Mission Full time

    Kelowna Gospel Mission (KGM) is a faith-based non-profit organization that is committed to feeding the hungry, sheltering the homeless, and helping the hurting. KGM ministers to the whole person, spirit, soul, and body by sharing Jesus with a servant’s heart. Our services include outreach, case management, emergency shelters, dental clinic, thrift store,...

  • Resident Support Worker Team Lead

    3 weeks ago

    Kelowna, Canada Kelowna’s Gospel Mission Full time

    **Resident Support Worker Team Lead - Leon Ave - Days**: The Resident Support Worker Team Lead will provide supervision, support, coaching, and guidance to the RSW team as well as ensure a safe and secure environment for residents, employees and visitors. **Key Responsibilities** - Handles the admission, orientation and evaluation of residents’...

  • Resident Support Worker

    6 days ago

    Kelowna, Canada Kelowna’s Gospel Mission Full time

    Kelowna Gospel Mission (KGM) is a faith-based non-profit organization that is committed to feeding the hungry, sheltering the homeless, and helping the hurting. KGM ministers to the whole person, spirit, soul, and body by sharing Jesus with a servant’s heart. Our services include outreach, case management, emergency shelters, dental clinic, thrift store,...

  • Residence Coordinator

    2 weeks ago

    Kelowna, Canada Children Matter Community Services Full time

    **About Us** Children Matters is not just an organization; it's a compassionate force dedicated to creating a world where every individual has the chance to thrive. As advocates, guides, and champions of growth, we believe in a shared mission towards a brighter future. Join us in building a more equitable global society where the unique potential of each...

  • Residence Coordinator

    2 weeks ago

    Kelowna, British Columbia, Canada Children Matter Community Services Full time

    About UsChildren Matters is not just an organization; it's a compassionate force dedicated to creating a world where every individual has the chance to thrive. As advocates, guides, and champions of growth, we believe in a shared mission towards a brighter future. Join us in building a more equitable global society where the unique potential of each person...

  • General Manager

    4 weeks ago

    Kelowna, Canada Verve Full time

    General Manager - The Heritage Date Posted: 5/14/2024 Location: Kelowna, British Columbia , Canada Reference No.: 2024-5737 Position Type: Full-time Come join us and help make a difference in the lives of older adults! As employees at a Verve Senior Living Retirement Residence, our primary goal is to help each person, have a great...