Warehouse

3 weeks ago

Cambridge, Canada Canadian Tire - Cambridge 75 Dundas (Store #036) Full time

SUMMARY

The Warehouse Associate has a key role in ensuring that products are received, verified, stored, and transported to the sales floor or in the warehouse in a safe and efficient manner. Associates are also responsible for keeping the warehouse neat, tidy, and well maintained. This position includes a lot of lifting and carrying. 

RESPONSIBILITIES & TASKS

Customer Service

  • Provides the team with the necessary supporting  processes to enhance the overall customer experience within the store through:
    • Maintaining housekeeping disciplines in the warehouse in order to facilitate location of products by all staff.
    • Responding to and handling customer and staff inquiries, requests, and concerns in a timely manner.

Operations

  • Receives, scans, verifies, and stores all incoming and overstock products according to established procedures and policies.
  • Ships returns and completes proper paperwork.
  • Reconciles inventory differences.
  • Prepares merchandise for filing, sorts and fills merchandise carts for the retail floor.
  • Is responsible for garbage disposal, cardboard recycling, and the disposal of broken products in accordance with store policy.
  • Processes damaged and returned claims.
  • Repairs broken packages as needed.
  • Reports stolen and damaged goods to Management.
  • Operates computer and scanning tools, and enters all relevant coding in Canadian Tire systems.
  • Handles dangerous goods and hazardous products according to established procedures.
  • Plays an active role in the warehouse team by openly sharing opinions and ideas on how to improve the warehouse, and by participating in meetings and all training as required.
  • Engages in learning activities and listens to feedback to improve their own abilities.
  • Complies with company, store, and warehouse policies.
  • Abides by all health and safety programs and regulations. Reports any observed or potential hazards immediately. 
  • Uses professional language and maintains a professional appearance (e.g., uniform, hygiene, grooming and name tag) when interacting with others.
  • Completes other tasks, as required.

REQUIREMENTS

  • Ability to work with minimal supervision.
  • Basic math and computer skills. 
  • Ability to work in other areas of the store is an asset.
  • Certification in operating warehouse equipment is an asset.
  • Work experience in a warehouse/distribution environment, in a Canadian Tire store, is also considered an asset.

REQUIRED SKILLS & ABILITIES

Successful candidates will demonstrate the following competencies:

  • Strong belief in the Canadian Tire Values of honesty, integrity, and respect.
  • Results-oriented individual.
  • Effective written and oral communication skills.
  • Ability to complete detail oriented retail tasks according to instructions and to demonstrate responsibility for outcomes.
  • Ability to work in a team environment that provides assistance and support to co-workers to achieve common goals.
  • Ability to resolve retail and/or customer issues.
  • Ability to adapt and cope with challenging and changing situations.
  • Positive attitude, punctuality, and solid work ethic.

POTENTIAL CAREER OPPORTUNITIES

  • Next levels: Merchandiser, Supervisor, Warehouse Manager and Promotions Manager.
  • Other retail, customer service and management opportunities in a large network of more than 485 Canadian Tire stores across the country.
  • Career opportunities across the larger Canadian Tire family (Canadian Tire Petroleum, PartSource, Mark’s, FGL Sports Ltd, Canadian Tire Corporation Limited, and Canadian Tire Financial Services).

PHYSICAL DEMANDS & WORKING CONDITIONS

In compliance with the store’s Health and Safety Policies and Procedures:

  • Standing/walking for 8 hours.
  • Lifting and/or carrying of merchandise items, as required, on a regular, frequent and unassisted basis. Merchandise items may vary in weight from “light” to “heavy”.
  • Lifting and turning repeatedly throughout the shift.
  • Lifting and twisting above the shoulder, from the floor to shoulder, and floor to waist.             
  • Ability to go up and down a ladder and stairs while carrying merchandise.
  • Walking and carrying things at the same time and pushing/pulling, as required.

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