Business Analytics Specialist

Found in: Talent CA C2 - 1 week ago

Kingston, Canada Empire Life Full time

Business Analytics Specialist

Location: Hybrid- Kingston

Empire life is looking to hire a Business Analytics Specialist to join our team

Why pursue this opportunity

Our mission - make insurance, investments and benefits simple, fast and easy for our customers. 

Join a transforming business - we are a medium-sized Canadian company in a stable industry which is rapidly transforming.

Play an integral role - this is an opportunity that allows for you to grow your skills, while directly contributing to the business unit you are a part of.

Hone your skills - this is an opportunity that allows for you to grow your technical, and functional skills.

What you’ll be working on

Use statistical tools to perform complex data manipulations and provide reports that enable management to drive increases in sales, revenue, and profitability

Provide reports to management that contain key metrics to enable sound decision making that meet customer service commitments

Develop complex models for reporting key business metrics and identifying opportunities for improvement, including spreadsheets, machine learning, and visualization solutions

Act as liaison with IT to assess business needs and business risk, and conduct analysis to support the Divisional portfolio of strategic and business initiatives, system projects and maintenance work

Provide operational business intelligence, fact-finding, diagnostics and data mining; compile data requirements and make recommendations for change and conversion

Provide training to team members; promote data literacy within the organization

Develop consistent and standardized methods of collecting and reporting information

Ensure quality delivery and implementation of end user applications and associated process changes with appropriate communication for integration into business unit operations 

Other duties as assigned

What we’re looking for you to have

3+ years relevant work experience 

Completion of University degree with courses in Business Analytics, Computer Science, Mathematics and Statistics 

Advanced knowledge of Microsoft Excel and Access

Advanced skills in programming SQL, Python, C++

Knowledge of Business intelligence tools (e.g. Power BI, Tableau, Spotfire)

Knowledge of the Insurance business: processes, systems, data sources, customers, products, channels, regulations, competition, industry trends

Knowledge of statistical principles and machine learning concepts

Well-developed analytical, evaluation, decision making and problem resolution skills

Attention to detail/accuracy

Well-developed communication, negotiation, persuasion and/or presentation skills to a variety of stakeholders

Ability to prioritize and balance multiple tasks or projects

If you are applying for a position which is open to applicants across Canada, unless otherwise indicated in the position, language proficiency in English is required for communicating with customers, advisors, or employees across Canada.

Beyond the salary

For regular full-time positions, Empire Life offers a comprehensive total rewards package that includes:

Competitive salaries with annual pay increases

Annual bonus program, which recognizes both strong company performance and individual contributions, for non sales positions

Competitive uncapped commission, for sales positions

A comprehensive employer-funded benefits package that includes life insurance, disability, health and dental and a generous health account

Flexible work arrangements and an annual allotment of personal health days.

Four weeks annual vacation from hire date

A defined contribution pension plan with generous employer matching

Top up programs for parental leave and compassionate leave

Employer-sponsored wellness and recognition programs

A cash employee referral program

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