Family Services Associate

Found in: Talent CA C2 - 2 weeks ago

Winnipeg, Canada Ronald McDonald House Charities Full time

NATIONAL OCCUPATION CODE 42201

POSITION TYPE PART-TIME (Sat & Sun; 4 pm – midnight, either weekly or biweekly)

The part-time Family Services Associate oversees the day-to-day operations of Ronald McDonald House. This individual will be required to provide a compassionate guest experience, at all times, for all families requiring our support.

The successful applicants must be self-motivated with the ability to work independently and collaboratively. The Family Services Associate should be adaptable and feel comfortable interacting with families from diverse backgrounds. The part-time positions are involved in House operations and also serves as a resource to families, social workers, hospital staff, and RMHC staff. The candidate must exude a caring, positive attitude and be a team player willing to help wherever needed.

General Responsibilities:

Assist and support guest families Assist with House programming Manage House Operations (policies, procedures, facility maintenance assistance) Ensure COVID-19 screening and protocols are followed Support housekeeping team, as needed, by cleaning of common areas and bedrooms Engage and motivate House volunteers Participate in the implementation of family-based programs Provide House tours to families

Skills and Qualifications:

Passion for the mission of Ronald McDonald House Charities Manitoba Minimum of grade 12 education Energetic person with proven skills in customer service and attention to detail Strong relationship building skills Calm and caring manner through crisis with a desire to serve others Computer skills with some proficiency with Microsoft Office software programs Excellent written and oral communication skills Ability to climb stairs Experience in the hospitality sector an asset

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