Care Coordinator

2 months ago

Ottawa, Canada Home and Community Care Support Services Full time

Job Description

CARE AND BE CARED FOR – THIS IS YOUR HOME

Are you an experienced registered nurse, physiotherapist, occupational therapist, social worker (RSW), dietitian, or speech language pathologist seeking a rewarding career that cares for others, in a professional practice that cares for you? You’re looking in the right place.

As a Care Coordinator , you will assess and determine patient care needs and eligibility, provide access and referrals to community services, and engage with patients, caregivers and other health care practitioners.

Whether you work in our office, in the community, or a health care facility – you will play a lead role in providing connected, accessible, patient-centered care – and be supported by our collaborative team that includes over 8,000 regulated health care and other professionals.

As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance.

What will you do?

Under the general direction of the Manager, Home and Community Care, the Care Coordinator is responsible for managing a caseload of diverse patients who are living and/or dealing with a variety of health concerns. The Care Coordinator, through in person visits, assesses the patient’s care needs and develops, implements, and updates (as required) a care plan that is informed by the patient’s health and psychosocial needs; and, where possible, accommodates patient and caregiver wishes. He/she also determines eligibility for and arranges for Ontario Health atHome Champlain-approved health care services and refers patients and caregivers to other community resources and programs.

As a member of the Community Care Team, the Care Coordinator will provide a broad scope of connection in their caseload geography, linking with care and services beyond community care while partnering closely with patients, families, caregivers, service providers and other community health providers supporting the patient in their home environment.

The Care Coordinator may also provide support to Primary Care teams strengthening the relationship and improving communication and access to care for shared patients as well as new patients.

Primary Responsibilities:

Completes comprehensive patient assessments using a validated assessment tool, including patient’s clinical, physical and psychosocial needs, and caregiver needs Assesses the patient’s and caregiver’s understanding of, and learning needs related to diagnosis, treatment, available resources, illness adjustment, and coping mechanisms Assists patient and caregiver in setting appropriate goals (individual, joint, short or long term) Collaborates with patient, caregiver and the care team to develop an individualized care and service plan reflective of the patient’s identified priorities and desired outcomes; identifies strategies and resources to be used in attaining clinical outcomes Coordinates the delivery of Home and community care services to patients and their caregivers Coordinates vendor and resource utilization involving medical equipment, supplies and services Facilitates understanding and cooperation among members of the patient’s multidisciplinary healthcare team; communicates with members of the patient’s health care team to maximize patient outcomes Initiates and authorizes the implementation of the care plan through contracted providers Provides regular reports to Physicians, service providers, patients, caregivers and other authorized parties as required Case documentation in accordance with Ontario Health atHome Champlain policies

What must you have?

Registered Nurse (BScN or diploma) and registered with the College of Nurses of Ontario; or Degree or diploma in Physiotherapy and registered with the College of Physiotherapy of Ontario; or Degree or diploma in Occupational Therapy and registered with the College of Occupational Therapy of Ontario; or Degree in Social Work and registered with the Ontario College of Social Workers and Social Service Workers; or Degree in Speech Therapy and registered with the College of Audiologists and Speech-Language Pathologists of Ontario; or Degree in Foods and Nutrition or equivalent and registered with College of Dietitians of Ontario. Related professional experience (community based experience preferred) which is normally attained over a period of two years We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date.

What would give you the edge?

Knowledge:

Knowledge of medical diagnoses and prognoses, symptom management, and cognitive/psychiatric disorders
Knowledge of case management principles and best practice
Knowledgeable about resource availability, service costs, budgetary parameters
Knowledge of relevant health care legislation

Skills and Abilities:

Works with diverse patient groups with varying levels of comprehension and language capability Manages difficult conversations/situations such as advance care planning and goals of care in a healthy and effective manner Works effectively in both a team environment and independently as required Verbal and written communication skills to establish working relationships and maintain a wide range of partners (doctors, nurses, social workers, within the healthcare community Listening and facilitation skills to work with patients and their caregivers Diplomacy in dealing with sensitive and/or confidential issues Relationship building skills to develop and maintain health and community stakeholder partnerships. Working knowledge of computer software (email, internet) and Microsoft Office applications (Word, Outlook, A valid driver’s license and access to a vehicle is required Fluency in English and French is an asset. Vulnerable Sector Check completed within the last six months

Hours of Work

Monday to Friday – 8:30am to 4:30pm (35hrs/week)

We offer flexible work options, this position will have a hybrid model of work with a combination of in-office and telework.

What do we offer?

We know wellness is supported with work-life balance.  In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​

Attractive comprehensive compensation packages and benefits​ Valuable development opportunities​ Membership in a world class defined benefit pension plan​ 

Who are we?

We are Ontario Health atHome , ready to serve every person in Ontario.  We partner with patients and caregivers, family physicians, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centered care.

Why join us?

If you’re interested in driving excellence in care and service delivery , and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.

Equity, Inclusion, Diversity and Anti-Racism Commitment

Ontario Health atHome is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.

All applications will be reviewed; however, only those selected for an interview will be contacted. Ontario Health atHome Champlain welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in any aspects of the selection process.

  • Client Care Coordinator

    6 months ago

    Ottawa, Canada Assurance Home Care Full time

    **Job description** Do you have coordination or scheduling experience? Do you get excited about the idea of delivering spectacular customer service? If yes, we want to meet you! We are an independent fast-growing; dynamic home care company and we are looking for an individual who is eager to embrace a new challenge and help in shaping the future and...

  • Care Coordinator

    3 weeks ago

    Ottawa, Ontario, Canada Home and Community Care Support Services Full time

    Care Coordinator Job DescriptionAbout the Role:We are seeking a skilled Care Coordinator to join our team at Home and Community Care Support Services. As a Care Coordinator, you will play a vital role in assessing and determining patient care needs and eligibility, providing access and referrals to community services, and engaging with patients, caregivers,...

  • Care Coordinator

    5 months ago

    Ottawa, Canada Home and Community Care Support Services Full time

    Position Summary: Under the general direction of the Manager, Home and Community Care, the Care Coordinator is responsible for managing a caseload of diverse patients who are living and/or dealing with a variety of health concerns. The Care Coordinator, through in person visits, assesses the patient’s care needs and develops, implements, and updates...

  • Part-time Client Care Coordinator

    6 months ago

    Ottawa, Canada Assurance Home Care Full time

    **Job description** Do you have coordination or scheduling experience? Do you get excited about the idea of delivering spectacular customer service? If yes, we want to meet you! We are an independent fast-growing; dynamic home care company and we are looking for an individual who is eager to embrace a new challenge and help in shaping the future and...

  • Care Coordinator

    3 weeks ago

    Ottawa, Ontario, Canada Home and Community Care Support Services Full time

    Job Summary: We are seeking a skilled Care Coordinator to join our team at Home and Community Care Support Services. As a key member of our Community Care Team, you will be responsible for assessing patient care needs, developing and implementing care plans, and coordinating health care services. Key Responsibilities:• Conduct comprehensive patient...

  • Patient Care Coordinator

    6 months ago

    Ottawa, Canada Complete Respiratory Care Full time

    **Complete Respiratory Care** is part of Canada’s largest independently owned obstructive sleep apnea treatment group not privately owned, that delivers a patient-centric health care experience through our clinic operations across Ontario and Quebec. We have patients, not customers; clinics, not stores; and an unwavering commitment to improve the lives of...

  • Care and Connection Coordinator

    4 weeks ago

    Ottawa, Ontario, Canada Home and Community Care Support Services Full time

    Job Title: Care and Connection CoordinatorAbout Us:At Home and Community Care Support Services, we're dedicated to providing exceptional care and support to our patients and their families. As a Care and Connection Coordinator, you'll play a vital role in connecting our patients with the resources and services they need to thrive.Responsibilities:Assess...

  • Patient Care Coordinator

    5 months ago

    Ottawa, Canada Complete Respiratory Care Full time

    **Complete Respiratory Care** is part of Canada’s largest independently owned obstructive sleep apnea treatment group, that delivers a patient-centric health care experience through our clinic operations across Ontario and parts of Quebec. We have patients, not customers; clinics, not stores; and an unwavering commitment to improve the lives of everyone...

  • Administrative Coordinator for Family Dental Care

    2 weeks ago

    Ottawa, Ontario, Canada Family Dental Care Full time

    Company OverviewFamily Dental Care is a leading dental practice dedicated to providing exceptional patient care and service. Our team of experienced dentists and staff work together to create a welcoming environment for all patients.Job SummaryWe are seeking an Administrative Coordinator to join our team! As an essential member of our support staff, you will...

  • Care Coordinator, Temporary Full Time, Congregate

    6 months ago

    Ottawa, Canada Home and Community Care Support Services Champlain Full time

    Home and Community Care Support Services Champlain is one of 14 Home and Community Care Support Services organizations in Ontario. We are dedicated to ensuring our more than 64,000 patients annually receive the highest-quality health care and services at home. Our patient-care coordination teams help develop care plans for people of most ages, focused on...

  • Care Coordinator, Bilingual, Regular Part Time

    6 months ago

    Ottawa, Canada Home and Community Care Support Services Champlain Full time

    **Home and Community Care Support Services Champlain** is one of 14 Home and Community Care Support Services organizations in Ontario. We are dedicated to ensuring our more than 64,000 patients annually receive the highest-quality health care and services at home. Our patient-care coordination teams help develop care plans for people of most ages, focused on...

  • Care Coordinator, Temporary Full Time, Western

    6 months ago

    Ottawa, Canada Home and Community Care Support Services Champlain Full time

    Home and Community Care Support Services Champlain is one of 14 Home and Community Care Support Services organizations in Ontario. We are dedicated to ensuring our more than 64,000 patients annually receive the highest-quality health care and services at home. Our patient-care coordination teams help develop care plans for people of most ages, focused on...

  • Care Coordinator, Temporary Full Time, Central

    6 months ago

    Ottawa, Canada Home and Community Care Support Services Champlain Full time

    **Home and Community Care Support Services Champlain** is one of 14 Home and Community Care Support Services organizations in Ontario. We are dedicated to ensuring our more than 64,000 patients annually receive the highest-quality health care and services at home. Our patient-care coordination teams help develop care plans for people of most ages, focused on...

  • Care Coordinator, Temporary Full Time, Western

    6 months ago

    Ottawa, Canada Home and Community Care Support Services Champlain Full time

    Home and Community Care Support Services Champlain is one of 14 Home and Community Care Support Services organizations in Ontario. We are dedicated to ensuring our more than 64,000 patients annually receive the highest-quality health care and services at home. Our patient-care coordination teams help develop care plans for people of most ages, focused on...

  • Care Coordinator, Temporary Full Time, Eastern

    6 months ago

    Ottawa, Canada Home and Community Care Support Services Champlain Full time

    **Home and Community Care Support Services Champlain** is one of 14 Home and Community Care Support Services organizations in Ontario. We are dedicated to ensuring our more than 64,000 patients annually receive the highest-quality health care and services at home. Our patient-care coordination teams help develop care plans for people of most ages, focused on...

  • Care Coordinator, Bilingual, Regular Full Time

    6 months ago

    Ottawa, Canada Home and Community Care Support Services Champlain Full time

    Home and Community Care Support Services Champlain is one of 14 Home and Community Care Support Services organizations in Ontario. We are dedicated to ensuring our more than 64,000 patients annually receive the highest-quality health care and services at home. Our patient-care coordination teams help develop care plans for people of most ages, focused on...

  • Care Coordinator, Bilingual, Regular Full Time

    6 months ago

    Ottawa, Canada Home and Community Care Support Services Champlain Full time

    **Home and Community Care Support Services Champlain** is one of 14 Home and Community Care Support Services organizations in Ontario. We are dedicated to ensuring our more than 64,000 patients annually receive the highest-quality health care and services at home. Our patient-care coordination teams help develop care plans for people of most ages, focused on...

  • Dental Care Coordinator

    2 weeks ago

    Ottawa, Ontario, Canada Kontour Dental Care Full time

    About Kontour Dental CareWe are a dynamic dental practice dedicated to providing exceptional patient care and a positive work environment.Compensation Package$45,000 - $60,000 per year, depending on experience. Benefits include:Free parking availableParking availableJob DescriptionThis role is responsible for preparing patients for dental examinations,...

  • Care Coordinator, Bilingual, Regular Full Time

    5 months ago

    Ottawa, Canada Home and Community Care Support Services Full time

    Job Description CARE AND BE CARED FOR – THIS IS YOUR HOME Are you an experienced registered nurse, physiotherapist, occupational therapist, social worker (MSW), dietitian, or speech language pathologist seeking a rewarding career that cares for others, in a professional practice that cares for you? You’re looking in the right place. As a...

  • Care Coordinator, Temporary Full Time, Queensway

    5 months ago

    Ottawa, Canada Home and Community Care Support Services Champlain Full time

    **Home and Community Care Support Services Champlain** is one of 14 Home and Community Care Support Services organizations in Ontario. We are dedicated to ensuring our more than 64,000 patients annually receive the highest-quality health care and services at home. Our patient-care coordination teams help develop care plans for people of most ages, focused on...