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Associate Manager, Cosmetics

6 months ago

Calgary, Canada Hudson’s Bay Full time

Address:

3625 Shaganappi Trail

Lead a Brilliant Career.

Bring your authentic self to work everyday, and help our customers express themselves, style their home, and live their life in a way that reflects who they truly are. 

As a brand, we celebrate the differences that make each and every one of us unique because we believe that people shouldn't fit archetypes.

So why should your career be anything less than extraordinary?

What’s in it For You?

A people-focused culture of belonging where Reconciliation & Inclusion are integral to what we do

Employee Resource Groups that offer a unique opportunity to connect with diverse colleagues

Leadership coaching and development opportunities at all levels

Benefits package inclusive of parental leave top up, retirement savings, “Living Well” Program, and more

A generous Associate discount of up to 40% off of top brands

What to Expect:

As the Associate Manager of the Beauty & Fragrance department at Hudson’s Bay, you will have the opportunity to work with Canada’s best assortment of beauty brands You will lead, manage and inspire a diverse and customer focused team. You will implement initiatives to increase customer loyalty, while delivering exceptional customer experiences.

This role directly reports to the Assistant General Manager or General Manager and is a development step to other opportunities throughout the company.

Desired Traits:

People Leadership & Development – You have a passion for developing and role modeling leaders along with associates to thrive for greatness in believing the same diverse values Hudson’s Bay stands for. You are actively involved in hiring the right people to share our journey and plan successful strategies to make that happen.

Collaboration – In partnership with Beauty & Fragrance vendors, you drive business success, and leverage demonstrated support for key events and promotions. You coordinate vendor sales & product knowledge training (in person and/or virtually) to develop individual associates and ensure counter team success.

Customer Champion - You create a team environment that ensures exceptional customer service and selling capability by role modeling and providing guidance on selling and service techniques to influence positive performance among the team.

Goal Setting – You possess the ability to pivot ways of thinking and strategy to drive department sales. You will lead and plan beauty services, events and experiences. You utilize sales metrics and analysis to identify and build strategies that enhance the overall performance of the store, ultimately driving consistent results.

Brand Ambassador – You ensure the Hudson’s Bay brand is viewed positively and consistently to the target market. Ensuring that all branding decisions ultimately result in stronger sales by promoting our products and services while focusing on the customer experience. 

What You Will Bring to the Team:

Proven retail management experience.

Education and/or hands on experience in make-up artistry.

Comfortability working with various technologies pertaining to an omni-channel environment.

Ability to work a flexible schedule, including day, evening, weekends, and/or holidays.