Medical Cosmetic Client Care/ Reception

6 months ago

Calgary, Canada Preventous Cosmetic Medicine Full time

Preventous Cosmetic Medicine and Collaborative Health is growing, so we are **looking for an enthusiastic professional Cosmetic Receptionist** to join our dynamic team, supporting and driving our mission of helping people live healthy lives and age well, living confidently in their skin.

Our talented, passionate, and hard-working team stays at the top of their field and up-to-date with the latest advancements in Medicine, Aesthetics, and Customer Service -- from our Receptionist to our Doctors, everyone is given educational opportunities (at times even internationally), is treated with kindness and respect, and expected to do the same with others.

We are looking for a multi-talented Receptionist/Client Care Associate who understands the power of customers relations to drive and grow brand value, knows how to work in a fast-paced environment both collaboratively and on his/her own, and is excited to take on a challenging role that includes a variety of MOA and client care tasks.

More than anything else, **we are looking for **_**the right **_**person**. We know that highly talented people can readily transfer their skills and we believe most hard skills can be learned if the person has the right mindset and base knowledge. If this resonates with you and you believe your skills and experience are transferable, we want to meet you

If you have a strong work ethic, attention to detail, a friendly and bubbly demeanor and a passion for customer service in the medical aesthetics/skincare industry, we _**definitely**_ want to meet you

ABOUT THE ROLE

Responsibilities and Duties
- Book appointments and enter information into MedAcess EMR.
- Smart screening of the schedule (multi-location) to best serve our patients and provide efficient allocation of our providers' time.
- Greet patients, offer refreshments and ensure all forms are completed.
- Monitor skincare inventory and assist with e-commerce (shopify) inventory management.
- Actively participate in training (skincare, makeup, treatments) and group discussions.
- Assist with the dispatch of online order and in-clinic sales through Shopify and Shopify POS (Experience with Shopify an asset)
- Professional appearance, well-groomed, willing to always be dressed in uniform and be compliant with the highest standards of safety and patient care.

Qualifications and Skills
- Minimum 1-2 year reception experience (3+ years preferred).
- Minimum 1-2 year cosmetic medicine experience
- Excellent written and verbal communication skills.
- "People person" with common sense, great attention to detail and the ability to think on your feet in order to ensure the smoothest experience for our patients.
- Energetic and enthusiastic, someone who wants to be part of a close-knit team and contribute to the growth of the Preventous family.
- Knowledge of non-surgical medical aesthetic procedures such as Botox, Fillers, Laser Technology and Coolsculpting an asset.
- Knowledge of skin care products and MedAccess EMR an asset.
- Able to learn and adapt to new software, as well as demonstrate high proficiency with the Microsoft Office suite
- Team player with a strong work ethic and a desire to continuously learn and improve their skills.
- Demonstrates a strong passion and enthusiasm for healthy aging, anti-aging medicine and skin care.
- Professional etiquette.
- Reliable with a can-do attitude.
- Own transportation and flexible hours (Availability for Saturdays might be required)

If you have the above skills and you are eager to find a place where you can contribute to growth and grow yourself, please submit a cover letter along with a detailed resume.

**In your cover letter, please tell us why you think you would be a great fit for Preventous and how your strengths can contribute to this team. Feel free to include ways you are hoping to grow while at Preventous and how you see it fitting into your overall career path.**

All applicants must be prepared to provide at least 2 work references upon request.

**Job Details Notes**:

- **Occasional evening/weekend work required. Mostly 8-4 or 9-5 shifts.
- Start date flexible
- Opportunity for educational development and conferences in Canada and abroad
- Opportunity for career advancement within the company

Administrative Duties:

- Billing
- Scheduling
- Insurance verification
- Answering phones

Work Remotely
- No

**Job Types**: Full-time, Permanent

**Salary**: $40,000.00-$55,000.00 per year

**Benefits**:

- Extended health care
- On-site gym
- On-site parking
- Paid time off
- Store discount

Schedule:

- 8 hour shift
- Monday to Friday
- Weekends as needed

**Experience**:

- Receptionist/MOA/Aesthetic Industry: 1 year (required)
- Aesthetic Medicine Industry/Reception/MOA: 1 year (preferred)

Work Location: In person

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