Production Manager

1 week ago

Kitchener, Canada Intellijoint Surgical Full time

The Position

 

Reporting to the Director, Operations, the Production Manager has the skills and passion suited to a dynamic scaling environment. Working as part of the Operations team, the Production Manager will support the growth of the business by ensuring appropriate processes and materials are in place to successfully deliver to your customers on time with quality while managing inventory. 

As a snapshot, we are looking for someone who has: 

Keen attention to detail while working with a sense of urgency to meet customer requirements 

Ability to work independently, organize, plan and prioritize 

Continuous improvement mentality, shares ideas and embraces change 

Can-do attitude where no task is too big or too small
 

Main Duties: 

Manage a team leading by example by being organized, priority-driven and planning ahead.

Develop production processes to optimize scalability and ease of doing business with our internal and external partners. 

Manages Productions capacity, build planning and material requirements to support customer orders. 

Manages Triage of issues and engages necessary resources to resolve blockers.

Part of the Operations team as a point of contact for ECO implementation – ensuring costs and impacts are clearly evaluated and considered. 

Support and initiate Lean Practices in 5S & 8 Wastes within Ops, and supports broader org needs as required. 

Monitoring and reporting current inventory levels of WIP & Finished Goods – establish reorder trigger levels for each part by working with Supply Chain. 

Supports organizational decision making by maintaining Production KPI’s. 

Contribute to the ongoing development of other departments processes & ensure Production dependencies are considered. 

Maintaining accurate inventory data through reconciliation of inventory transactions incoming inspection, assembly, kitting, and finished goods fulfilment). 

Maintaining all materials related records required to support ISO13485 Quality Management System 

Contribute to continuous improvement initiatives within the Production department 

Manage routine cycle counts, and adjusting inventory discrepancies

Manage on-going workflow to ensure timely delivery
 

Skills and Experience to Enable Success: 

College Diploma and/or University Degree with specific focus on production, manufacturing, operations and/or logistics 

5-7 years relevant experience in a regulated industry (5+ years in a similar role is preferred) 

3-5 years of people management experience 

Production or inventory planning experience 

Experience implementing process improvements in a regulated, quality system ISO), environment is preferred 

Experience working in a medical device environment (ISO 13485, FDA QSR, EU MDD/MDR, etc.) is an asset 

Methodical and precise in maintaining accurate records 

Strong database and word processing skills 

Skilled in analysis and manipulation of data 

Experience in customer order processing

Experience with logistics (shipping and tracking orders) 

Strong communication, inter-personal and customer service skills 

Effective organizational skills with the ability to prioritize and meet timelines 

Continuous improvement mentality, shares ideas and embraces change 

Keen attention to detail while working with a sense of urgency to meet customer requirements 
 

What does success look like in this role? 

Materials are available on time and with quality. 

Inventory accuracy can be relied on – no stock outs. 

Demonstrates a sense of urgency to mitigate supply risks 

Internal teams seek your advice to effectively manage engineering changes or changes in customer demand. 

Risks are clearly communicated and actioned in a timely manner. 

You are continually improving the process and improving the ease of doing business for your customers. 

You balance the needs of the business with Cost, Quality and Delivery considered. 

Order & Inventory records are maintained accurately to support decisions by Management, AP, Purchasing & Sales. 
 

Why Join Us? 

It is unrealistic for us to believe we will find someone who fits this position 100% 

Strong support towards career development and growth 

Work with innovative products that can improve surgical outcomes and enhance patient’s quality of life 

Be ready to innovate 

Work alongside a highly talented and driven group of team members and colleagues organization wide 

Work in an environment with high transparency and collaboration, along with lots of fun and social activities 

Be ok with change and share in our excitement as we scale

Flexibility so that you can do your best both at work and outside of it 
 

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