Inside Sales Representative

2 weeks ago


Toronto, Canada Richelieu Hardware Full time
Job Description

The Inside Sales Representative will work in our showrooms located at 33 Dufflaw Rd. North York reporting to the Showroom Manager.

Answering customer phone calls and working with customers in the contractor and retail showrooms; sharing accurate information and product knowledge, ensuring exceptional service and customer satisfaction, while delivering Best-in-Class experience. 

Prepare accurate price quotations to respond to external inquiries from customers.

Outbound calls to existing customers currently assigned as house accounts.

Provide support to the external Dayvan Sales team contributing information, knowledge, and ideas, as well as keeping Management informed of key developments.

Key Attributes

Experience in a customer facing sales role working in a fast-paced multitasking environment. 

Experience working at a contractor’s desk in a lumberyard or one of the big box stores would be valuable

Natural curiosity for how things work together and an aptitude for tools and hardware

Strong team player with excellent communication and interpersonal skills, confidence, and comfort with both telephone and in-person contacts.

Strong organizational and time-management skills

Familiar with Microsoft office suite of programs and good general computer skills

What we are offering

A balance between work and personal life The possibility of having a hybrid schedule A dynamic and inspiring environment A competitive salary that is based on the market.  A progressive salary driven by performance and managed by objectives results.  An Employee Share Purchase Plan (ESPP).  A group insurance plan to meet your personal needs. Competitively priced products

Are you interested in this position? We invite you to visit our corporate website at in order to submit your application.

By submittingtheir application, candidates consent to Richelieu Hardware Ltd. collecting, using and retaining the documents submitted for the sole purpose of evaluatingtheircandidacy. These documents mayberetained by Richelieu Hardware Ltd. for future reference for a period of twelve (12) monthsfollowingreceipt of their application.



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