Neighbourhood Home Care Specialist
2 weeks ago
The Neighbourhood Home Care Specialist, Integrated Specialty Programs cultivates and manages high-performing teams comprised of Nurses, Personal Support Workers (PSWs), and Allied Health professionals – fostering a collaborative, innovative, and learning-focused environment that aligns with Spectrum’s Mission, Vision, and Values.
In this role, you will ensure seamless program operations, leveraging data-driven insights to optimize service delivery, enhance quality, support team members to work to full scope of practice including indirect care coordination activities, and achieve key outcomes. You will work alongside your integrated care team to ensure the care provided remains centred on the patient, family, and care partner’s goals of care.
The Neighbourhood Home Care Specialist must be available for days Monday through Friday and available to participate in On-Call rotation after hours and weekends.
- Lead an integrated palliative care team within a designated neighbourhood, managing day-to-day coordination of services ensuring continuity of care, seamless processes and optimal patient and employee experience
- Collaborate with your team to assess, plan, and coordinate with patients, caregivers, and other members of the care team to establish, review, and revise care plans that support patients to die in their preferred place of death -- respecting patient wishes for MAID as requested
- Oversee and monitor indirect care coordination activities provided by regulated and unregulated health professionals on your care team
- Support your team to provide high quality care including but not limited to pain and symptom management, advanced clinical skills, end-of-life care, interdisciplinary collaboration, cultural competence, emotional support and counselling, ethical and legal understanding, assessment and planning, education, assessment of caregiver stress/burden and advocacy
- Support patients and their caregivers, ensuring that their questions are answered and a seamless care approach is in place. Build a trusting relationship to understand the patient goals
- Effectively build and manage key internal and external stakeholder relationships
- Address quality, safety, and risk issues, developing improvement plans as needed and participate in Quality-of-care Reviews as required with partners.
Qualifications
- Registered Nurse (RN) in good standing with the College of Nurses of Ontario.
- Minimum of 5 years nursing experience in a community setting and 2+ years in a management role
- Must have experience working with palliative care patients
- Experience with program development, implementation and evaluation
- Successful completion of one or a combination of the following required:
- Canadian Nursing Association (CNA) certification in Palliative Care Nursing or enrollment in CNA certification program in Palliative Care Nursing; or
- Learning Essentials Approaches to Palliative and End of Life Care (LEAP); or
- Fundamentals of Palliative Care
- The Comprehensive Advanced Palliative Care Education (CAPCE)
- Experience managing teams in a unionized environment an asset
- Experience working with care coordination
- Valid G driver's license and reliable vehicle
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Additional Information
Spectrum Health Care is thrilled to be named one of Canada’s Best Managed Companies. This award recognizes top companies across Canada for overall performance, sustained growth, strategy, capabilities and innovation, culture and commitment, and leadership. Click here to learn more about this esteemed honour.
We thank all applicants, however, only those individuals selected for interviews will be contacted.
In accordance with the Accessibility for Ontarians with Disabilities Act 2005, upon request, support will be provided for accommodations throughout the recruitment process.
If you require accommodation because of disability through the recruitment process, please contact Human Resources at (corphr@spectrumhealthcare.com) for assistance.
Spectrum Health Care is committed to fostering, cultivating and building a culture of diversity, equity and inclusion within our organization. We strive to attract, engage and develop a workforce that reflects the diverse communities that we serve and we know a diverse workforce is key to the growth and success of our organization.
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