Senior Manager, Compliance Quality Assurance

Requisition ID: 210167

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Compliance Quality Assurance Review (QAR) function is responsible for independently assessing the consistent and accurate application of the Bank’s Regulatory Compliance Management frameworks, policies, guidelines, and operating procedures by Compliance and AML Functions globally. Assessment results are used to support the Chief Compliance Officer’s opinion to the Board of Directors on the effectiveness of the Bank’s Compliance Framework and to improve efficiency across Global Compliance and AML.

Reporting to the Director, Quality Assurance and Effectiveness, the Compliance Quality Assurance Senior Manager will be responsible for conducting quality assurance review activities to assess the design and operating effectiveness of our internal Compliance processes and programs globally. The incumbent will also provide value added support to our internal stakeholders by making recommendations which contribute to the overall enhancement of our global compliance programs and processes. 

Key Accountabilities

• Develop, Plan and Execute QAR test scripts for each of the 8 Pillars of Compliance of the Bank’s Regulatory Compliance Management Framework. Completes timely review of workpapers, ensures internal control weaknesses are clearly documented with recommendations addressing the root cause and are communicated timely.

• Leads the annual planning and reporting process. Obtains a thorough understanding of the Compliance unit/program/process and associated risks, develops appropriate evaluation criteria/procedures, and creates a risk-based engagement plan, inclusive of timing and resources.

• Conducts ongoing monitoring activities to stay abreast of process and program changes/regulatory impact/emerging risks/themes or systemic issues that may impact the risk assessment of the Compliance QAR universe and the QAR plan.

• Execute QAR test scripts for Integration of Pillars and the Enterprise Program test scripts.

• Understand enterprise and local compliance operations and processes as they relate to the Bank’s Regulatory Compliance Management Framework

• Perform and document process and control walkthroughs and detailed sample testing for assigned areas and/or engagements.

• Evaluate the design and operating effectiveness of enterprise compliance and local compliance programs, processes, and controls vis-vis Regulatory Compliance Management Framework requirements.

• Ensure working paper files are documented on time and according to established QAR documentation standards.

• Ensure QAR results are analyzed, key themes are highlighted, root causes are identified, and impact is assessed.

• Document QAR issues and enhancement opportunities in a manner which clearly articulates underlying risk and urgency of required resolution.

• Act primarily as QAR liaison for assigned compliance programs processes and/or units. As trusted advisor, will provide subject matter expertise on risk and control best practices during the development and/or enhancement of various compliance initiatives as required.

• Execute assigned QAR activities within pre-set timelines and budget restrictions.

• Actively pursues effective and efficient operations of their respective areas in accordance with Scotiabank’s Values, its Code of Conduct, and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.

• Champions a client-focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.

• Builds a high-performance environment and implements a people strategy that attracts, retains, develops, and motivates their team by fostering an inclusive work environment and using a coaching mindset and behaviors; communicating vision/values/business strategy; and managing succession and development planning for the team.

Reporting/Communication:

• Ensure QAR engagement reports are written in a clear, consistent standard of quality and are finalized within established timelines

• Record QAR findings in Issues Management tracking database and perform timely monitoring and validation testing of management action plans.

• Assist with preparation of periodic status updates and reporting packages to be presented to business, senior management, regulatory bodies, oversight committees, and other stakeholder groups, as needed. 

• Maintain effective communication with team members and compliance stakeholders throughout the QAR engagement planning, execution, and validation testing process.

Special Projects & Other

• Conduct effective challenge of Compliance self-assessment activities and reports, as needed.

• Continuously challenge and enhance current QAR methodologies and practices to improve program efficiencies.

• Provide value added consulting/advisory services to enterprise and local compliance functions and/or projects, as needed.

• Assist with monitoring and impact analysis of ongoing Global Compliance program and project changes.

• Conduct special QAR assignments and/or activities as needed. 

 Professional Development:

• Comply with department established HR Management policies and procedures.

• Establish business goals, development plans, and performance self-assessments, monitoring for achievement/completion throughout the year.

• Manage self-development by confirming job expectations, assessing progress, identifying mentors/coaches, and enquiring about training needs throughout the year.

Functional Competencies:

• Effective communication skills with ability to write clearly and concisely.

• Strong analytical skills with ability to understand various operations and assess the effectiveness of processes and controls.

• Ability to apply professional judgement, supported by appropriate analysis.

• Knowledge of the financial sector, working with regulations including a perspective on the regulatory landscape.

• Attention to details with an ability to problem-solve and multi-task.

• Working knowledge of data analytics tools preferred (Excel, Power BI, Tableau, SQL, SAS etc.)

• Work effectively in a group environment and individually to manage cross-functional relationships.

• Ability to work in an environment with competing deadlines, ambiguity, rapid change and develop approaches to conduct QARs in these environments.

 
Education/Experience:

• University degree required in business, finance, accounting, or other relevant areas.

• Professional designations or other technical/professional designations (e.g.: CPA/CFA/ACAMS/ACFE) are an asset.

• Relevant working experience at a Financial Regulatory agency (OSFI, FED, FCAC etc.), preferably with US Regulator experience

• Minimum 8 years’ Compliance, Audit or Risk Management experience.

• University degree required.

• Experience in Compliance, Audit, risk assessment, testing, and internal control assessment methodologies

• Bilingual in Spanish would be an asset.

Location(s):  Canada : Ontario : Toronto 

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.