Senior Quality Assurance Manager

5 days ago

Toronto, Ontario, Canada Riverside Natural Foods Full time

Riverside Natural Foods, a leading organic snack company, is seeking a highly experienced Senior Quality Assurance Manager to join our team.

About Us

We are a Canadian-owned and operated company that values teamwork, humility, respect, ownership, adaptability, grit, and fun. Our mission is to create delicious snacks that are good for you and the planet. We are B-Corp certified, Triple-Bottom Line, Zero Waste, and committed to providing an inclusive and accessible environment for everyone.

Job Summary

We are looking for a Senior Quality Assurance Manager who will ensure the successful management of our Food Safety and Quality Assurance System. The ideal candidate will have strong knowledge and experience of FSQA systems and best practices, as well as excellent coaching, people, and decision-making skills.

Responsibilities
  • Demonstrate and uphold Riverside's Core Values and purpose.
  • Take ownership of Riverside's Food Safety and Quality Assurance by developing, implementing, and enforcing food safety, quality assurance programs and policies company-wide while ensuring strict compliance with Regulatory requirements.
  • Work in collaboration with cross-functional teams at the plant and corporate level to establish annual corporate FSQA program review, update, and continuously develop performance expectations for microbiological performance, pest control, foreign material prevention, regulatory compliance, risk management, and HACCP programs.
  • Continuously develop and monitor Riverside FSQA KPIs and ensure achievement by supporting plant FSQA teams. Communicate KPI and action plan through monthly reports and participate in internal audits.
  • Oversee and facilitate plant preparations for the recertification of BRC audits to obtain the highest rating, coordinates with plant FSQA teams' preparation for Gluten Free, Organic, and customer's audits, for audit implementation and adherence to Recall and Traceability procedures.
  • Analyze Riverside customer complaints, finished products hold trends, out of spec testing parameters, and work with plant FSQA teams for improvement of Riverside KPI. Share best practices with the Riverside plant network.
  • Approve Riverside raw material specifications.
  • Coordinate with Supplier Development team and R&D actions to confirm that the Riverside raw material specs are up-to-date and with the required acknowledgement from the supplier.
  • Periodically review FSQA budget with plant FSQA Manager/Supervisors and approve FSQA related expenses.
  • Keeprs the work atmosphere fun by keeping it light and welcoming.
Requirements

The ideal candidate will have a Bachelor of Science degree in Food Science and Technology or other related disciplines, with 10+ years comprehensive food safety and quality management experience, including multi-site leadership experience in the food industry. Experience in QI (quality improvement) focused environments, food safety and quality digitalization programs, BRC standards, Good Manufacturing Practices (GMP), HACCP principles, quality improvement tools, root cause analysis, statistical programs, food safety training, and internal audit certification is required.

What We Offer

We offer a comprehensive benefits program, RRSP matching, Employee-Led Resource Groups, a Riverside University program, Tuition Reimbursement Program, and an open concept work environment that embodies our Values.

How to Apply

If you have the commitment to excellence, energy, attitude, and experience we need, please submit your resume with the subject line CORPORATE FSQA MANAGER.

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