Cage & Count Supervisor / Cage et Superviseur de Comptage

4 months ago

Greater Sudbury, Canada Gateway Casinos & Entertainment Limited Full time

Description

Position at Gateway Casinos

J ob Type: Full-Time
Rate: $52,201.00

The Gateway to Your Future

In a fun-filled and exciting work environment, the Cage & Count Supervisor ensures our guests receive fast and flawless service. The position requires a self-motivated leader who is responsible for mentoring staff and providing a pleasant and efficient work atmosphere by fostering teamwork and open communication. We are looking for an experienced and skilled professional with strong organizational skills, and an eye for detail and accuracy. In this pivotal position, you oversee all cage operations and ensure compliance with applicable regulations governing monetary transactions with accountability for the accuracy and thoroughness of departmental data and paperwork.

We Provide

Full benefits package for full-time employees Retirement savings plan Exciting, supportive and fun work environment Family and friends discounts on travel, tech, food, beverage, and fitness Development and training opportunities

Key Responsibilities

Oversee and direct the operation of the Cage. Manage the casino float to ensure monetary assets and transactions are accurate and secure. Supervise direct reports, provide instruction and direction as needed. Interview, train, and develop direct reports including conducting performance appraisals and staff meetings. Manage Cage staff schedules and completes shift reports and other internal reports as required. Perform periodic audit and reconciliation of gaming software system accounts and forwards relevant information to the applicable internal departments and gaming regulators. Reconcile chip inventories and completes site chip transfers. Prepare and issue gaming and promotional cheques and reconciles the monthly cheque register. Oversee ticket redemption machine loading and reconciliation, auditing, and tracking sheets. Performs other duties as required in the absence of other supervisory staff.

What You Bring

Two years of supervisory work experience handling large amounts of cash with accuracy. One year of experience as a casino cashier supervisor an asset. Proven leadership abilities. Demonstrated knowledge of cashier duties is an asset. Excellent communication skills, both verbal and written. Working knowledge of Microsoft Word, Excel and Outlook. Ability to operate a 10-key adding machine and to operate and troubleshoot Cage equipment. Must have good manual dexterity and be able to kneel and crouch. The ability to obtain registration with either the BCLC, AGLC or AGCO (based on province). Capacity to work in a confined, closed and restricted area.

Why Work With Us?

Gateway celebrates and empowers our team members, who make it all possible. A career at Gateway means working with great people, being recognized for your unique contribution and career advancement opportunities across our 30+ locations. Our employees thrive with ongoing training and leadership programs while working in a dynamic and fun environment. See for yourself what it's like to be on a team that values your vision, skill and energy.

What Is Next

Not the right fit this time? Follow us on our careers social media pages

Gateway is a proud equal opportunity employer and dedicates itself to Respect, Integrity, Team-Work and Exceptional Customer Service. We are committed to providing an inclusive and barrier free candidate experience and work environment. If you require accommodation at any point during the recruitment and selection process, please let us know. 

Type d'emploi: Temps plein La porte d'entrée vers votre avenir
Dans un environnement de travail amusant et passionnant, le superviseur cage & count s'assure que nos clients reçoivent un service rapide et sans faille. Le poste exige un leader motivé qui est responsable du mentorat du personnel et de la fourniture d’une atmosphère de travail agréable et efficace en favorisant le travail d’équipe et la communication ouverte. Nous recherchons un professionnel expérimenté et qualifié avec de solides compétences organisationnelles, et un œil pour les détails et la précision. Dans ce poste pivot, vous supervisez toutes les opérations de cage et assurez la conformité aux réglementations applicables régissant les transactions monétaires avec la responsabilité de l'exactitude et de la rigueur des données et de la paperasse ministérielles.
 
Nous fournissons Ensemble complet d’avantages sociaux pour les employés à temps plein Régime d’épargne-retraite Environnement de travail passionnant, stimulant et amusant Réductions pour la famille et les amis sur les voyages, la technologie, la nourriture, les boissons et la forme physique Possibilités de perfectionnement et de formation Principales responsabilités Superviser et diriger le fonctionnement de la cage. Gérez le flotteur du casino pour vous assurer que les actifs monétaires et les transactions sont exacts et sécurisés. Superviser les subordonnés directs, fournir des instructions et des directives au besoin. Interviewer, former et élaborer des rapports directs, y compris la réalisation d'évaluations du rendement et de réunions du personnel. Gérer les horaires du personnel de la Cage et remplir des rapports de quarts de travail et d'autres rapports internes au besoin. Effectuer une vérification et un rapprochement périodiques des comptes de systèmes logiciels de jeu et transmettre les informations pertinentes aux services internes et aux organismes de réglementation des jeux concernés. Rapprocher les stocks de puces et effectuer les transferts de puces de site. Préparer et émettre des chèques de jeu et promotionnels et rapprocher le registre mensuel des chèques. Superviser le chargement et le rapprochement des machines d'échange de billets, l'audit et le suivi des feuilles. S’acquitte d’autres tâches au besoin en l’absence d’autres membres du personnel de supervision. Ce que vous apportez Deux ans d’expérience de travail de supervision de la manipulation de grandes quantités d’argent avec précision. Un an d’expérience en tant que superviseur de caissier de casino un atout. Capacités de leadership éprouvées. La connaissance démontrée des fonctions de caissier est un atout. Excellentes compétences en communication, à la fois verbale et écrite. Connaissance pratique de Microsoft Word, Excel et Outlook. Capacité à faire fonctionner une machine d’ajout à 10 touches et à faire fonctionner et dépanner l’équipement cage. Doit avoir une bonne dextérité manuelle et être capable de s’agenouiller et de s’accroupir. La capacité d’obtenir l’inscription auprès de la BCLC, de l’AGLC ou de la CAJO (selon la province). Capacité de travailler dans une zone confinée, fermée et restreinte.
Quelle est la prochaine
étape Pas le bon ajustement cette fois ? Suivez-nous sur nos pages de médias sociaux de carrières 
 
Gateway est un fier employeur de l'égalité d'accès à l'emploi et se consacre au respect, à l'intégrité, au travail d'équipe et au service à la clientèle exceptionnel. Nous nous engageons à offrir une expérience et un environnement de travail inclusifs et sans obstacle. Si vous avez besoin de mesures d'adaptation à tout moment au cours du processus de recrutement et de sélection, veuillez nous en informer

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