Data Operations Analyst

3 weeks ago


Toronto, Canada Firmex Full time

As a Data Operations Analyst, you will contribute to:

Data Quality: profile, document, and create processes to fix data quality issuesMarketing Operations Support: cleaning/uploading of lists/campaigns into Salesforce/PardotSales/Success/Marketing Tool Administration: administration/implementation of Firmex’s Salesforce instance and other sales tools like Groove, Power Router, Gong, Pardot, ZoomInfo, LinkedIn Sales Navigator, etc. Data Governance: use processes and documentation to improve ease of use, data quality, and overall efficiency of related informationEnterprise Report Development: design & develop reports, dashboards & alerts in Salesforce or Tableau and provide analysis and insights based on dataProcess & Workflow Optimization

What you'll need to be successful as a Data Operations Analyst:

A detail-oriented and analytical approach to problem solvingAbility to work in both self-directed and feedback-driven environmentsA keen sense of time management and organizationStrong analytical and problem solving skillsExcellent written and verbal communication skillsSome experience with CRM/Sales/Marketing Operation tools is a nice to have Some experience with databases & SQL development
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