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Head of Sales – Strategic Growth and Customer Success

3 months ago


Montreal, Canada Nakisa Full time

Description

Position at Nakisa Join Our Leadership Team: Head of Sales Opportunity We are seeking a dynamic, growth-oriented leader with a robust background in large enterprise SaaS sales. This pivotal role involves spearheading the development, management, and expansion of our global sales team across North America, LATAM, and EMEA regions.Collaboration with our executive team is essential, as this position plays a critical role in aligning and executing strategic objectives. Utilizing data-driven insights, the successful candidate will drive informed decision-making, streamline processes, and propel business growth. Ideal candidates will be mission-driven, innovative, and strategic thinkers with a proven track record in large enterprise SaaS sales. Preference will be given to those with experience in HR, Real Estate, or accounting technology sectors. What you’ll be doing : Provide strong and credible leadership to establish a cohesive direction for the Sales and Customer Success (CS) teams, ensuring clarity of priorities at all times. Define and execute go-to-market strategies with clearly defined individual quotas, driving the sales team to consistently meet and surpass targets. Develop and execute a winning strategic sales plan for our Enterprise Workforce Planning software solutions, Integrated Workplace Management Systems (IWMS), including our Lease Accounting solutions. Create and implement a comprehensive enablement strategy to equip the Sales & CS team with the necessary tools, knowledge, and skills for success in a sales-centric environment. Cultivate a highly motivated sales and CS team by nurturing success-oriented attitudes and fostering proactive client engagement. Ensure team maintains a deep understanding of the Company’s underlying technology, and product range . Expand and nurture relationships within existing accounts to drive revenue growth and maintain customer satisfaction through strategic guidance and identification of expansion opportunities. Support business scalability by simplifying and standardizing processes, sharing best practices across the team and regions, and product or industry-based sales plans. Develop robust account plans at the start of each year and lead regular account planning meetings to keep the team aligned. Implement a dynamic approach to maintaining a rolling 4Q pipeline, ensuring its accuracy and swiftly qualifying opportunities. Collaborate with support organizations such as Marketing, Presales, Partners, and channels to funnel pipeline into assigned accounts. Accurately forecast future sales and devise adaptive sales plans to navigate constant shifts in the marketplace. Act as the chief customer advocate, championing customer-centricity throughout the organization. What you need to bring: Extensive experience in enterprise SaaS sales leadership, navigating complex sales cycles within large enterprises and successfully acquiring new business. Demonstrated track record of at least 5 years in direct SaaS selling, coupled with progressive leadership in go-to-market (GTM) strategies. Proven ability to close deals with Total Contract Value (TCV) exceeding $5 million. Consistent history of exceeding sales targets, showcasing proficiency in driving revenue growth. Deep understanding of the sales cycle and adeptness in leveraging each stage to progress the sales effectively. Strong track record of scaling and leading high-performance sales teams, achieved through mastery of processes and fostering winning sales cultures. Exceptional communication and presentation abilities, essential for effectively conveying value propositions and strategies. Outstanding interpersonal skills with a keen aptitude for conflict resolution, fostering a collaborative team spirit reflective of Nakisa's culture. Proficient in establishing clear, measurable outcomes and maintaining a results-oriented focus. University degree, preferably at the master's level, in a business-related field.