Account Manager: E-commerce

3 months ago

Mississauga, Canada Randstad Canada Full time
Would you consider yourself an expert on social media trends?
Are you a relationship builder and a networker? Do you love turning clients into friends?
Are you passionate about helping your customers find the best possible solution?

If you answered "yes" to the above, we want to speak with you

We're working with a rapidly growing B2B shipping solutions company located in Mississauga that is looking for an experienced Account Manager. This in-office role will challenge you, but also allow you to develop your skills in a supportive environment with strong leadership. Ideally you would have experience with e-commerce and logistics - this is not a marketing role

This company is growing fast, but still runs like a start-up You'll get to help shape the way things work here.

Come join a great team, and make a difference for your customers

Advantages
Why you'll love it here:
Salary starting from $50,000
Flexible work hours, starting from 9am
Vacation and personal days
On-site gym available 24/7
Health spending account
Grow your career internally

Responsibilities
What you'll do here:
Manage relationships with a portfolio of e-commerce clients, both virtually and in person
Respond to all client inquiries, concerns and issues in a timely manner, working with internal teams to resolve any challenges in a timely manner
Use your experience with logistics to guide your customers to help them optimize their operations
Be the subject matter expert to educate your clients on internal tools and platforms

Qualifications
What will make you successful here:
2+ years of experience with ecommerce and/or the logistics industry
3+ years of customer service experience
Be super tech savvy and up to date on the social media trends
Great communication skills, both oral and written
Customer-centric attitude, and a passion for going above and beyond
G license and access to reliable transportation is strongly preferred

Summary
Please apply by…

Visit www.randstad.ca and apply through the posting
Email your application to erin.bolton@randstad.ca with the subject "e-commerce AM"

We appreciate all applications; however, we will only be reaching out to those who meet the qualifications.

Please visit www.randstad.ca for all of the roles currently open at Randstad

We look forward to hearing from you

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

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