Program Consultant. Planning

2 weeks ago


Toronto, Canada Canadian Institute for Health Information Full time

At CIHI, we recognize what matters to our employees.

Some of the benefits of working at CIHI include HOOPP Pension Plan (Defined Benefits Pension) Retirement Planning Program Generous vacation days for permanent and long-term contracts Work-life balance Career Planning Program Learning and Professional Development Program Flexible benefits program from your first day on the job for permanent and long-term contracts

Why is this role important?

The Program Consultant is responsible for leading the enhancement and maintenance of the cihi.ca platform. The Program Consultant leads the cihi.ca Platform Management team - a multi-disciplinary team comprised of ITS, Web, UX, IA/SEO and digital analytics experts - to assess, prioritize, and execute the enhancement and maintenance requests that are submitted for the platform. They play a key role in leading the team to take a collective, high-level view of the strategic and operational work and ensure alignment with business and external user needs.

What you'll do

1.Leads and supports activities for the cihi.ca platform management group. Facilitates regular meetings, creates meeting agenda, captures actions items, ensures representation from key areas, and leads communication about group’s activities and points of escalation to management.

2.Responsible for the cihi.ca backlog. Monitors the request backlog in Jira, collects information related to requests, facilitates the prioritization of requests with the cihi.ca platform management group and communicates the status of requests to internal requestors.

3.Creates and maintains the cihi.ca platform roadmap. Considers current and future needs of the platform, consults appropriate stakeholders across the organization, communicates status to collaborators and management regularly and ensures roadmap aligns with business and external user needs.

4.Collaborates with internal partners and experts to identify and facilitate the development of strategies and solutions for cihi.ca platform management work that align with CIHI’s digital strategy and artificial intelligence strategy. Contributes to the development of standards, processes and tools related to the website.

5.Regularly meets with internal stakeholders. Works with the representatives to review submissions, to identify requests that should be placed on the backlog, and to understand the scope and impact of the requests.

6.Plans, prepares, monitors, and maintains cihi.ca backlog and platform project deliverables. This includes defining and documenting scope, release timing, dependencies, risks, contingencies, issue management, etc.

7.Provides leadership and guidance to staff. Supervises, coaches, coordinates and monitors work, workload, and performance to ensure quality and timeliness. Conducts annual performance management reviews and ensures that learning opportunities are provided.

8.Supports the Education, Design and Content Delivery branch by leading development and process improvement initiatives. Works with the subject matter experts to inform the requirements of the initiative and is responsible for the facilitation of and documentation for the project.

9.Contributes to other work, as requested.

What you'll bring to the table

• Undergraduate degree in Computer Science, User Experience, Business Administration, Engineering, or Software Development. An equivalent combination of education and experience will be considered.

• Minimum of 5 years of experience in health care related information management, website management or product management environment.

• Experienced with modern Product Management disciplines, practices and standards. Product Management certification is an asset. Experience managing a responsive, accessible website or analytical toolkit-based product.

• Experience in delivering organizational projects using any combination of the following methodologies: Lean Process, Project Management, Waterfall, Agile Project Management.

• Strong interpersonal, presentation, and verbal and written communication skills. Facilitation training and/or experience, particularly involving diverse business and technical audiences.

• Strong analytical, conceptual, and problem-solving skills, along with attention to detail and commitment to quality.

• Team player with demonstrated leadership and decision-making skills. Excellent organizational skills and the ability to manage multiple tasks with competing deadlines.

• Familiarity with workflow, product management and service management tools (e.g. Jira, ServiceNow).

• Knowledge of System Development Lifecycle process, including agile, with a focus on product ownership, user story development and decomposition, business analysis and testing, including documenting associated deliverables (including process flow, data models, test documentation and training materials), is an asset.

• Knowledge of key issues in change management is an asset.

• Familiarity with user-centred design practices is an asset.

• Fluency in English is required; bilingualism is an asset.

• Ability to meet travel requirements.


  • Program Consultant

    4 weeks ago


    Toronto, Ontario, Canada Ombudsman Ontario Full time

    We are seeking a dynamic and results-driven senior-level Program Consultant to join the Ontario Music Office team at Ontario Creates. In this role, you will play a key role in promoting and enhancing the business development and market potential of Ontario's diverse music sector.As a Program Consultant, you will lead investment fund program delivery for the...


  • Toronto, Canada Ministry of Health Full time

    Consider this position in the Ministry of Health, Capacity and Health Workforce Planning Branch where you will conduct research in support of provincial health workforce plans and programs in support of health care workers across the system. **OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism**: We are committed to build a workforce...


  • Toronto, Ontario, Canada IntelliPro Group Inc. Full time

    Job Title: Education Program ConsultantPosition Type: FTELocation: Remote Salary Range : 36, ,000 (CAD/Per Year) Job ID#: #135597Job Duties: Conduct client needs analysis and evaluates the effectiveness of training solutions Provide 1:1 coaching sessions to support clients in identifying career goals and establishing an action plan for achieving job success...


  • Toronto, Canada Ministry of Health Full time

    Effective April 1, 2024 the salary range for this position is $82,217 to $121,155 per year in compliance with AMAPCEO collective agreement provisions. The new rates, effective retroactive to April 1, 2024, were recently confirmed and dates for implementation of the new salary rates are still to be determined.Are you interested in providing leadership and...


  • Toronto, Canada City of Toronto Full time

    **Job ID**: 40908 **Division & Section**:Office of the Controller, FST Project **Work Location**:Metro Hall, 55 John Street **Job Type & Duration**:Full-time, 1 Temporary Vacancy, **Salary**:$112,000.00-$144,200.00, TM2222, and wage grade 7.5 **Shift Information**: 35 hours per week, Monday to Friday **Affiliation**: Non-Union **Number of Positions...


  • Toronto, Ontario, Canada Ministry of Health Full time

    Effective April 1, 2024 the salary range for this position is $82,217 to $121,155 per year in compliance with AMAPCEO collective agreement provisions. The new rates, effective retroactive to April 1, 2024, were recently confirmed and dates for implementation of the new salary rates are still to be determined.Are you interested in providing leadership and...


  • Toronto, Canada Yonge Street Mission Full time

    **Project Overview**: At YSM, we recognize each and every one of the 500,000 people experiencing poverty in Toronto have immense value. As a local development agency, all our resources and energy are focused on responding to immediate needs, while also helping community members move from surviving to thriving. We believe if we combine our collective...


  • Toronto, Canada CT Corporation Full time

    **What you'll do** The Promotional Programs marketing team manages the creative strategy and execution of Canadian Tire’s weekly flyer as well as Party City & Pro Hockey Life flyers. Reaching millions of Canadians each week via print and digital channels, the weekly flyer showcases Canadian Tire’s best products, sales, brands, and corporate initiatives...


  • Toronto, Canada IKEA Full time

    Who you are You have a High School diploma, and an Associates or Bachelors’ degree in Architecture (preferred) You have Design school or NKBA certification (preferred) You have 3D rendering software experience (preferred) You have kitchen design or interior design experience You have sales and customer service experience You have a valid driver’s...


  • Toronto, Ontario, Canada Canadian Tire Corporation Full time

    What you'll doThe Promotional Programs marketing team manages the creative strategy and execution of Canadian Tire's weekly flyer. Reaching millions of Canadians each week via print and digital channels, the weekly flyer showcases Canadian Tire's best products, sales, brands, and corporate initiatives to help customers navigate the jobs & joys of being...


  • Toronto, Canada Kognitiv Full time

    Kognitiv Inc. seeks to be the best in the Workday® ecosystem in both customer and employee satisfaction. We believe happy employees go hand-in-hand with happy customers. We truly believe that if our employees feel engaged, challenged, and empowered every day, they will provide top-notch service for our customers. We encourage our employees to "act like an...


  • Toronto, Canada Robertson & Company Full time

    Salary: We are beyond excited to start hiring talent for our next 2023 class. For over 25 years, Robertson has consistently delivered the best talent to our clients with an uncompromising dedication to excellence. Our passionate, innovative team of professionals works across North America and in Europe to customize solutions that give our clients a...

  • Program Consultant

    4 weeks ago


    Toronto, Canada Centre for Addiction and Mental Health Full time

    Job Number: 919805 Category: Provincial System Support Program Positions Available: 1.0 Years Experience Required: 3 Location: Toronto, Ontario Posted Date: May 17, 2023 EMPLOYMENT OPPORTUNITY **Program Consultant (Evaluator)** **Provincial System Support Program** The Provincial System Support Program (PSSP) at the Centre for Addiction and Mental...


  • Toronto, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...


  • Toronto, ON, Canada Canadian Imperial Bank of Commerce Full time

    Sr. Consultant, Governance, Planning & Controls page is loaded Sr. Consultant, Governance, Planning & Controls Apply locations Toronto, ON time type Full time posted on Posted 2 Days Ago job requisition id 2409472 We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing...


  • Old Toronto, Canada Canadian Imperial Bank of Commerce Full time

    Sr. Consultant, Governance, Planning & Controls page is loaded Sr. Consultant, Governance, Planning & Controls Apply locations Toronto, ON time type Full time posted on Posted 2 Days Ago job requisition id 2409472 We’re building a relationship-oriented bank for the modern...


  • Old Toronto, Canada Canadian Imperial Bank of Commerce Full time

    Sr. Consultant, Governance, Planning & Controls page is loaded Sr. Consultant, Governance, Planning & Controls Apply locations Toronto, ON time type Full time posted on Posted 2 Days Ago job requisition id 2409472 We’re building a relationship-oriented bank for the modern...


  • Old Toronto, Canada Canadian Imperial Bank of Commerce Full time

    Sr. Consultant, Governance, Planning & Controls page is loaded Sr. Consultant, Governance, Planning & Controls Apply locations Toronto, ON time type Full time posted on Posted 2 Days Ago job requisition id 2409472 We’re building a relationship-oriented bank for the modern...


  • Toronto, Canada BTTC Infrastructure Full time

    Job Advert BTTC is a high-performance infrastructure project consultancy founded on the principle that our industry can deliver projects 'better through total collaboration'. We combine an innovative, collaborative, and pragmatic approach with high-performing leadership, extensive experience, and expertise to help our clients transform the way...


  • Toronto, Canada BTTC Infrastructure Full time

    Job Advert BTTC is a high-performance infrastructure project consultancy founded on the principle that our industry can deliver projects 'better through total collaboration'. We combine an innovative, collaborative, and pragmatic approach with high-performing leadership, extensive experience, and expertise to help our clients transform the way...