Business Analyst with Vendor Mgt Support

3 weeks ago

Mississauga, Canada US Tech Solutions, Inc. Full time

Background:
We need to consolidate and stabilize the relationship with our vendor Emerson Automation Solutions. The are 3 main areas of improvement are

  • Global alignment (on client side as well as on Emerson side) to ensure successful delivery of business-critical upgrades and features (short-, mid- and long-term)
  • client/client-internal alignment to streamline Rs&Rs, communication and collaboration with Emerson
  • Collaboration with Procurement to adapt and (re)negotiate parts of the MSA and consolidate contracts across client (focus: global Emerson rates + pricing models; KPIs; central and globally transparent handling of Emerson business)
  • The initial focus is the Emerson product MES Syncade, the expectation is that this (in alignment with Business) will also be extended to other relevant Emerson products.

Tasks & Responsibilities:

  • Supports of the official main client representative for Emerson
  • Gathers, analyzes and visualizes data to prepare material, presentations and meetings on the executive client-Emerson level
  • Supports the 3 main areas of improvement, take over tasks or entire work streams including the alignment and discussion of Rs&Rs with the Business stakeholders from diverse functions in Pharma TechOps and IT
  • Gathers business understanding of the pain points and the needs in the relationship we have with Emerson
  • Analyzes existing contracts, prepares negotiations with the vendor, drafts relevant KPIs
  • Gathers and aligns must-do features, required timelines and any restrictions from the different Manufacturing sites in order to consolidate and optimize the impact of business-critical updates across client

Must Haves:

  • 5-7 years of experience as a Business Analyst, DSM or Project Coordinator
  • Bachelor's degree in engineering or equivalent
  • Experience working in a global, virtual matrix organization
  • Fluent in English (written and spoken)
  • Analytical thinking, structured approach to identify potential benefits and structure them into business cases
  • Excellent communication skills
  • Experience in managing a vendor
  • Background in Manufacturing IT and or OT
  • Experience with MES, DCS or other TechOps production systems. Specifically EMERSON Syncade Core

Nice To Have

IIBP or PMP certification

Note:

  • Maximum number of resume submission for each is two (2).
  • Candidate must be able to work across CET to Client Time zone
  • Candidate must have very sound Emerson MES Syncade experience
  • Candidate must have sound vendor management experience
  • Candidate must be a strong negotiator

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