IT Vendor Management Analyst

3 weeks ago

Mississauga, Canada goeasy Ltd. Full time

Embark on a journey with one of Canada's fastest growing companies – welcome to goeasy We have been honored with recognitions such as  Waterstone Canada’s Most Admired Corporate Cultures , the  2022 Report on Business Women Lead Here ,  Report on Business for Canada’s Top Growing Companies  and  TSX30 as one of the  best performing companies on the TSX . We've also received the  Greater Toronto Top Employers Award  and  certified as a Great Place to Work® . We're on the lookout for the best and brightest to join our team

Our vision is to provide everyday Canadians a path to a better tomorrow, today. As one of Canada’s leading non-prime consumer lenders, we offer a full suite of products including non-prime leasing, unsecured and secured loans as well as point-of-sale-financing though easyhome, easyfinancial, and LendCare.

goeasy is seeking an IT Vendor Management Analyst to bolster our IT Vendor Management Office (VMO). Reporting to the Manager, IT Vendor Management, you'll review data, escalate trends, and ensure top-tier customer service while mitigating risks associated with key vendors. Understanding goeasy’s vendor policies, you'll assist in contract compliance, lifecycle management, and optimizing third-party spend.

What will you be doing?

Maintain third-party IT vendor relationships by reviewing and analyzing vendor intake, escalating and following up on unresolved issues, and participating in necessary vendor meetings. Analyze service level agreements, ensuring compliance with internal policies, understanding contractual terms, and providing input on contract changes and business-impact assessments. Collaborate with internal stakeholders and vendors to align objectives, manage risks, and support business requirements. Participate in the Request for Proposal (RFP) process, attending meetings and coordinating RFP activities. Analyze and upload executed service level agreements in the contract lifecycle management tool, ensuring timely reporting and addressing notifications and termination notices. Analyze documentation related to vendor management processes, ensuring completeness and accuracy, and collaborate with the Manager, IT Vendor Management for updates. Assist in monitoring internal and external environments for business opportunities and changes. Transfer knowledge, assist in ensuring vendors meet defined requirements and goals, and stay updated on market trends. Support IT vendor governance framework by organizing quarterly review meetings for key IT vendors. Analyze key trends in global supply and industry, recommending modifications to accommodate regulatory, legislative, or industry changes.

What experience do you have?

Post-secondary education in Contract Administration, Business Administration, Commerce or Financial Management, or an equivalent program. 3 - 5 years of experience in vendor management and/or project management in an Information Technology Procurement function is preferred. Adept in strategic sourcing, contract negotiation, and competitive price analysis. Well-developed negotiation and conflict management skills, with the ability to ensure vendors adhere to contract terms, operations service support and service delivery. Experience establishing and maintaining reporting performance standards and processes including supplier performance scorecards. Knowledge of current technologies and services such as Software-as-a-Service (SAAS), Cloud and Outsourcing.

We offer a Flexible Work Program that provides you the ability to work three days onsite per week , from our Mississauga office.

Internal Applicants:  please apply through the link and provide written endorsement from your current manager.

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