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Fall Student Opportunities – Information Officer

3 months ago

Chelsea, Canada National Capital Commission Full time

PROGRAM OVERVIEW:

Yours to Protect. Yours to Enjoy.
Be a key player in the protection and enjoyment of Gatineau Park, the capital’s conservation park. As an Information Officer, your primary role is to provide accurate information regarding the Park (and other tourist attractions), to suggest routes or activities to visitors and to be a champion of the park’s conservation mission.

The mobile Information Officer works at varying locations within Gatineau Park. The incumbent provides information and orientation to visitors regarding various Park activities, sites and regulations, specifically related to the Fall Rhapsody program. The program takes place on weekends during the Fall.

MANDATORY REQUIREMENTS:

• Applicants must have completed secondary education and must be enrolled in a post-secondary program in the Fall of 2024 ;.
• Applicants must be fluently bilingual, in both official languages.

EXPERIENCE, KNOWLEDGE AND COMPETENCIES:

• Have strong interpersonal communication skills both in individual or group exchanges;
• Have relevant experience in working with the public in the areas of client or information services or tourism.
• Have good knowledge of the Gatineau Park and of the National Capital Region as a tourism destination,; and
• Have knowledge of the NCC’s mandate and activities.

TERMS AND CONDITIONS OF EMPLOYMENT:

• Must be available up to 22.5 hours per week as this position requires to be part time;
• Must be willing to work from September 7th to October 27th every weekend and civic holidays for the duration of the contract; this also includes Thanksgiving long weekend.
• Must wear a uniform which will be provided by the NCC;
• Must be disposed to work outside in varying weather conditions;
• Must attend mandatory paid training sessions for Information Officers at the Gatineau Park Visitor Centre; and
• Must arrange for their own means of transportation to their assigned work location, within Gatineau Park. Public transportation is not available.

MAJOR RESPONSIBILITIES:

Reporting to the Project Officer of Sustainable transportation, the Information Officer:

• Welcomes and informs visitors about the different activities taking place during the Fall Rhapsody weekends, including regular programs, services and points of interest in Gatineau Park;
• Provide information regarding different road closures throughout the event;
• Answers information requests received by the visitors;
• Provide wayfinding information within the Park;
• Collects visitor comments and suggestions; and
• Contributes to the services evaluation by suggesting modifications or improvements to the activities, exhibits, program material or other.

MANDATORY APPLICATION GUIDELINES:

You must follow the instructions below carefully in order to ensure the admissibility of your application. 

1. Submit a cover letter:
Your cover letter will be used as the primary screening tool; it must showcase your strengths, expertise and your interest in the position adequately, and it must include the following:
• The number of years of post-secondary study you will have completed by August 2024 and the program of study in which you are enrolled.
2. Submit an updated version of your resume.
3. Applicants must be full-time students in the fall semester of 2024

NOTES: 

The National Capital Commission is committed to developing inclusive, barrier-free selection processes and work environments. If contacted regarding this position, please advise the departmental official of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.

• Interviews will be conducted with selected candidates in August 2024.
• Tests may be administered;
• Reference checks will be done; and
• The NCC will not reimburse travel costs nor relocation expenses.

We thank all those who apply. Please note that only candidates who are selected for the next stage of the selection process will be contacted.