Claims Specialist

4 months ago

Toronto, Canada AXIS Capital Full time

This is your opportunity to join AXIS Capital – a trusted global provider of specialty lines insurance and reinsurance. We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture. As a member of AXIS, you join a team that is among the best in the industry.

At AXIS, we believe that we are only as strong as our people. We strive to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves. This means that we bring our whole selves to work. 

All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin or ancestry, citizenship, physical or mental disability, age, marital status, civil union status, family or parental status, or any other characteristic protected by law. Accommodation is available upon request for candidates taking part in the selection process.

How does this role help us to succeed?

AXIS Insurance is a world leader in specialty lines insurance, including professional liability within the Canadian market. We are seeking a talented and dynamic claim professional to join our Canada Claims team as a Claim Specialist. This position will provide specialized technical claim handling for primary and excess liability claims under our D&O, E&O, EPL, Crime, Cyber, and Media policies. In addition to making determinations with respect to nature of loss and scope of coverage, the Claim Specialist will actively manage/collaborate with external counsel to drive claims toward resolution. This role is ideal for a motivated, curious, and technically proficient lawyer or claims professional who possesses the requisite initiative and pleasant demeanor to work in a team setting and to provide support and guidance to internal and external clients such as insureds, brokers, underwriters, operations, and third-party administrator (“TPA”) partners.

What will you do in this role?

Analyse liability and damages issues in connection with primary and excess claims including maintaining appropriate documentation

Analyse insurance coverage issues, draft coverage letters and communicate positions to insureds and brokers

Manage external adjusters and counsel, and collaborate with Insureds in the defence and resolution of claims

Settlement negotiation

Evaluate full pending of claims in connection with the posting and maintaining of accurate reserves

Maintain and develop relationships with brokers, risk managers, general counsels, and a variety of vendors

Provide data and analytic based-informational support to underwriters

Provide support to underwriters with respect to marketing efforts, policy wording, and trending discussions.

Provide oversight, supervision and guidance to TPA adjusters on behalf of AXIS

Ensure prompt payment of losses and vendor invoices 

You may also be required to take on additional duties, responsibilities and activities appropriate to the nature of this role.

About You:

We encourage you to bring your own experience and expertise to the table, so while there are some qualifications and experiences, we need you to have, we are open to discussing how your individual knowledge might lend itself to fulfilling this role and help us achieve our goals.

What you need to have:

Previous experience handling claims, litigation, or related experience in a legal or multiline insurance environment

Demonstrated ability to work as part of a team, interact with others,meet deadlines, and successfully perform in a fast-paced, dynamic work environment

Great attention to detail, an open mind, and a penchant for customer service

Excellent negotiation, communication and interpersonal skills

What we prefer you to have:

Bachelor’s degree 

Law degree or CIP designation 

French language abilities

Role Factors:

In this role, you will typically be required to:

Be in the office 3 days per week

Be available for occasional travel /offsite meetings

What we offer:

You will be eligible for a comprehensive and competitive benefits package which includes medical plans for you and your family, health and wellness programs, retirement plans, tuition reimbursement, paid vacation, and much more.

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