Director, User Experience Design

6 months ago

Toronto, Canada Cineplex Full time

Work location:

Home Office 1303 Yonge St

City:

Toronto

What you will do:

Director, User Experience Design

Hybrid work environment 3 days per week from the Cineplex corporate headquarters at 1303 Yonge Street, Toronto (Yonge and St. Clair).

We are looking for a Director of User Experience Design (UXD) to lead a team at the forefront of crafting seamless and unforgettable digital journeys across web and mobile apps, for iconic brands like Cineplex, The Rec Room, Playdium, and more.

As the Director, you’ll champion our UXD practice and support a talented team of interaction designers, visual designers, user researchers, and digital content specialists. This role is instrumental in evolving our movie-going experience, overseeing the validation of new concepts, support ongoing enhancements, and inspiring change at all stages of the product life cycle.

If you love popcorn and building engaging digital products, then we want you to join our team

Key Responsibilities:

Lead and support a team of highly engaged interaction designers, visual designers, user researchers and digital content specialists on all aspects of digital product designDefine overall UX Strategy and standardize processesAnalyze & evaluate all design work for quality, adherence to user experience best practices and usability standards & heuristicsStakeholder engagement and Design education/evangelismOversee creation, evolution, and maintenance of Design System for Cineplex brandsOversee development of user research strategies, identifying research opportunities and ensuring appropriate research methods are appliedEnsure data from a wide variety of methods is gathered, analysed then synthesized into actionable insights to inform design, personas and priorities

Education and Certification:

Bachelor’s degree or Diploma in User Experience Design, Service Design or Human Computer Interaction

Experience:

5-7 years of experience working in a management/leadership position in UX, design at enterprise or agency7-10 years of experience leading UX teams on large scale or enterprise projectsStrong understanding of accessibility standardsProficiency in Figma and understanding of design latest tools

Knowledge, Skills and Abilities:

Highly Developed Strategic & Critical Thinking SkillsExpert in User Experience Design Principles & heuristicsExpert in User Research methodologies, heuristics & best practices for conducting research, both qualitative and quantitativeExpert in design thinking and how to lead various DT ritualsExpert analytical and synthesis skills with an ability to turn research results into design insightsExtensive knowledge of visual & graphic design principles and theoryExtensive knowledge of the latest UX, creative and visual design trends and best practicesStrong interpersonal skills and ability to build and maintain positive professional relationships with all stakeholders and leadership, ability to influence a range of audiencesA customer centric focus and ability to interact with various levels of clients in a professional settingExpert understanding of current UX best practices and guidelines

Inclusion & Diversity

Cineplex, its subsidiaries, and affiliates are equal opportunity employers with a commitment to hiring and retaining a diverse workforce. We encourage and welcome applications from all intersectional walks of life. The collective sum of our individual differences, experiences, knowledge, innovation, self-expression, unique capabilities, and talent represents a significant part of our culture. By valuing a diverse workforce, we enforce hiring practices that are fair and equitable. 

Accessibility

While we appreciate all interest, only those candidates selected for an interview will be contacted.

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