Customer Service Representative
3 weeks ago
About our client:
Our expectations are high, but the rewards are well worth it We are a leader in the HVAC industry and have tremendous opportunities for growth. Our company is growing and we are eager to find talented people to grow with us We are a division of Emco. Today, we have over 2,200 teammates and over 300 locations across Canada, all led by experienced business leaders. In fact, Emco is present in every province and territory in the country.
Tasks
Answer customer phone calls and determine customer needs
Enter customer orders in the Profit Center
Account for and manage warranty files
Support counter sales and outside sales activities
Resolve problems with customer orders
Process customer returns
Sort and file documents
Handle daily purchases and office supplies
Produce various documents (e.g., minutes, reports, statistics, balance sheets)
All other administrative and related duties
Professional Qualifications:
Post-secondary education
Excellent customer service, interpersonal, organizational and communication skills
Good team player
Strong planning skills
Positive, results-oriented attitude
Ability to work well under mínimal supervision
Knowledge of Microsoft Office Suite
What we offer:
Excellent mentors and hands-on training.
Growth potential and a commitment to internal advancement
A career with a strong, stable company with solid core values
A competitive base salary
Profit sharing participation
A comprehensive benefits and retirement package
CAREERS AGENCY; Our Agency, Your Career, Multiple OPPORTUNITIES *
The masculine gender is used without discrimination and solely for the purpose of lightening this text. It therefore includes the feminine gender.
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