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Customer Service Clerk

2 months ago

Mississauga, Canada Drake International Full time
Drake International is hiring Customer Service Clerks- Logistics industry for our client in the Mississauga area. If you are looking for a joband have Customer Service Clerks – Logistics industry experience, then this may be the perfect opportunity for you WHAT WE OFFER: Location: Mississauga, L5S 1Y2 ON Pay rate: $ 21/hr.Shifts: Days – Monday to Friday – Between 7 AM to 5 PMStart Date – ASAP on an ongoing basis.Temporary to Permanent OpportunityWHAT YOU DO:Must be able to handle queue calls - answer incoming calls and assist customers with inquiries, requests, problems. Must trace and follow up on shipments as required.Pull exception report and monitor TLC accounts to ensure service is met or advise customer of any problems/delays with shipments. Confirm all delivery appointments.Assist drivers when required with their inquiries, complete an OS&D report and follow up on shortages and disposals.Complete re-bills for customers and/or obtain third party billing authorizations.Other duties may be assigned.WHAT WE”RE LOOKING FOR:Minimum 2-year Customer Service experience or in Transportation industryExperience is preferred / TruckMate a definite asset.Must be proficient in MS Suite, Excel, Pivot TablesMust have worked in a high paced and high transactional environment.Must have a clear Crim check. Our team is eager to connect with candidates who meet the job requirements. If this sounds like a fit for you, we invite you to apply todaySince 1951, Drake International has been a global leader in flexible and permanent staffing, connecting people with the right roles at any career stage, both in Canada and worldwide. As a leading recruitment and HR partner, we collaborate directly with employers to bring you the best opportunities at no cost, ensuring a human-centered approach that helps everything work seamlessly.Drake International is an equal opportunity employer and champion accessibility, inclusivity and diversity in the workplace. We are committed to providing accommodation for applicants with disabilities throughout the recruitment process. If you require accommodation, please contact your Branch Representative at TorontoWest@na.drakeintl.com#INDMississaugaFlex