Part-time, Customer Service Clerk

6 months ago

Mississauga, Canada TRENTWAY-WAGAR INC Full time

Coach Canada

NOW HIRING

CUSTOMER SERVICE CLERK, PART-TIME

Location: Mississauga

Job Purpose:
As a Part-Time Customer Service Clerk, you will be required to work three days per week. Where you will be providing outstanding customer service and assisting, directing, and helping schedule line run customers and be able to establish and maintain a good working relationship with other employees and the public.

Qualifications:

- Possess excellent organizational, interpersonal, written, and oral communication skills.
- Possess excellent cash handling skills.
- Proficient use of computers.
- Be able to work in a fast-paced, computerized environment, multitask and have good problem-solving skills.
- Must be dependable with a high degree of integrity and be able to maintain confidential information.
- Self-directed, friendly, outgoing, enthusiastic and a quick learner.
- Feel comfortable working around the public and handling customer service complaints and possessing conflict management skills.
- Previous experience in a similar role

**Responsibilities**:

- Capable of answering general inquiries.
- Communicate clearly and accurately with customers.
- Various clerical duties as required.
- Miscellaneous duties as assigned by manager and supervisor.
- Organize lost and found, manage inventory list, run activity and line run reports.

***Excellent Benefits, Pension, Competitive Wage & Opportunity for growth**

We are an equal opportunity employer committed to employing a diverse workforce. In compliance with federal and provincial human rights laws, qualified applicants are considered for all positions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ethnic origin, age, marital status, family status, disability, or any other protected group status. We thank all for their interest, however, only those selected for an interview will be contacted.

Objet de l'emploi:
En tant que commis au service à la clientèle à temps partiel, vous devrez travailler trois jours par semaine. Où vous fournirez un service à la clientèle exceptionnel et aiderez, dirigerez et aiderez à planifier les clients en ligne et serez en mesure d'établir et de maintenir une bonne relation de travail avec les autres employés et le public.

Qualifications requises:

- Posséder d'excellentes compétences organisationnelles, interpersonnelles, écrites et de communication orale.
- Posséder d'excellentes compétences de manipulation d'argent.
- Utilisation compétente des ordinateurs.
- Être capable de travailler dans un environnement rapide et informatisé, multitâche et avoir de bonnes compétences en résolution de problèmes.
- Doit être fiable avec un haut degré d'intégrité et être en mesure de conserver des informations confidentielles.
- Autodirigé, amical, extraverti, enthousiaste et un apprenant rapide.
- Sentez-vous à l'aise de travailler avec le public et de traiter les plaintes de service à la clientèle et de posséder des compétences en gestion des conflits.
- Expérience antérieure dans un rôle similaire

Responsabilités:

- Capable de répondre à des questions générales.
- Communiquez clairement et précisément avec les clients.
- Diverses tâches de bureau, au besoin.
- Tâches diverses assignées par le gestionnaire et le superviseur.
- Organisez les pertes et les découvertes, gérez la liste d'inventaire, exécutez les rapports d'activité et d'exécution de ligne.

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