Product Portfolio Manager

3 days ago

Moncton, Canada Medavie Blue Cross Full time

For over 75 years, Medavie Blue Cross has been a leading health and wellness partner for individuals, employers and governments across Canada. As a not-for-profit organization, we proudly invest in communities to help address some of Canada’s most pressing health care challenges. We are one of Canada's Most Admired Corporate Cultures, one of Canada’s Top 100 Employers, Canada’s Life & Health Insurer of the Year for 2021 and an Imagine Canada Caring Company.

Our 2,400 professionals work across six provinces, united by our shared values of being caring, accountable, responsible, innovative and community-minded. We’re committed to ensuring our employees thrive in our award-winning, collaborative culture focused on ensuring health, wellness, and personal and professional growth through a variety of programs and support across our organization.

Together with Medavie Health Services, we are part of Medavie — a national health solutions partner with over 7,200 employees. Our mission is to improve the wellbeing of Canadians.

**Job Title**:

- Product Portfolio Manager**Department**:

- Business Development**Competition**:

- 85134**Internal/External**:

- Both**Employment Type**:

- Full Time Permanent**Location**:

- ON & ATL Canada - Remote**Salary**:

- Comprehensive Compensation**Reports To**:

- Manager, Health & Digital Products The
**Product Portfolio Manager** “owns” the products within the portfolio and is ultimately responsible for its overall success, including understanding the products’ performance and competitor analysis.

**Key Responsibilities**:

- Creating an overall strategy and roadmap that meets customer needs and is aligned with strategic objectives
- Manage end-to-end product performance throughout the product lifecycle process
- Ensure product documentation, service agreements, training tools and promotional materials are updated on a regular basis
- Provide hands-on product assistance and lead training sessions to support product awareness to Sales teams and other stakeholders
- Support Marketing and Communication teams in the development of promotional materials and sales tools that support the product line
- Balance and prioritize customer needs with the infrastructure and operational process development that would be necessary to deliver high quality service
- Build ongoing awareness of the competitive landscape and the impact on product positioning, marketing and promotional efforts
- Build and maintain strong working relationships with internal and external stakeholders in all regions while continually analyzing potential product enhancements with external partners
- Provide guidance to Product Specialists who are instrumental in the maintenance of the product line
- Participate in initiatives with various stakeholders at all levels (i.e. VP’s and Directors in all areas of the company
- Assist in the development of the vision for new products, ensuring alignment with the company’s overall vision and goals
- Identify opportunities for new products and/or product enhancements that create new client value and generate new revenue
- From time to time, conduct industry/client presentations as an expert in the field

**Qualifications**:

- Education: Post-secondary education in healthcare, business or human resources with a focus on employee benefits or health sciences
- Work Experience: Experience in project management, marketing or product development. Experience working in the area of health and wellness, sales or operations would be considered an asset
- Other Qualifications: Some scheduled travel may be required
- Computer Skills: Demonstrated ability in the Microsoft Office Suite of products and Sharepoint.
- Language Skills: Bilingualism in French and English is an asset.

**Core Competencies**:

- Knowledge: Knowledge permits innovative thinking as well as assessment of complex issues through the identification of linkages and longer-term organization wide impacts
- Analytical Thinking: Identifies the root cause of problems and implements the most appropriate solutions.
- Communication Skills: Superior oral, written and presentation skills. Constantly looking for innovative approaches and solutions
- Customer Orientation: Routinely asks internal customers for feedback and applies the info along with helpful suggestions to improve overall customer service levels within the area.
- Execution and Organizational Skills: Excellent time/project management skills with the ability to manage multiple projects while working quickly and accurately under pressure.
- Team Work: Demonstrates knowledge of team’s overall role within Medavie Blue Cross. Provides professional advice and direction to team members. Leads work processes and proactively searches for ways to improve team effectiveness and performance.

**#CBM1**

**We are an Equal Opportunity Employer.**

Medavie Blue Cross strives to foster a culture where everyone is enabled to achieve their full potential - a c

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