Survey Data Analyst

4 weeks ago

Brampton, Canada Loblaw Companies Full time

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Venez faire votre différence dans les communautés à travers le Canada, où l'authenticité, la confiance et l'établissement de liens sont valorisés - alors que nous façonnons l'avenir du commerce de détail au Canada, ensemble. Notre position unique en tant que l'un des plus grands employeurs du pays, celle associée à notre engagement à avoir un impact positif sur la vie de tous les Canadiens, viens offrir à nos collègues une gamme d'opportunités et d'expériences pour aider les Canadiens à Vivre Bien, Vivre Pleinement.

Chez Les Compagnies Loblaw Limitée, nous réussissons grâce à la collaboration, à l'engagement et nous plaçons la barre haute pour nous-mêmes et ceux qui nous entourent. Que vous débutiez votre carrière, que vous réintégriez le marché du travail ou que vous recherchiez un nouvel emploi, votre place est avec nous.

The Survey Data Analyst will be responsible for obtaining, verifying, and managing data from the stakeholders, ensuring its accuracy and reliability. They will configure surveys and dashboards, understand, and document data structures, and manage security access as per business requirements. The role also involves proposing solutions for process efficiency, developing survey processes, and engaging with stakeholders to ensure business requirements are met. The ideal candidate must have a customer satisfaction-centric approach.

What You’ll Do:

We are seeking a detail-oriented Data Operations and Management Coordinator who will be responsible for obtaining and ensuring the accuracy of data from our business partners. The successful candidate will perform data QA to ensure reliability in build, analysis, and results, and will be proficient in survey configuration using Qualtrics. The role requires a deep understanding of the relationship between multiple data structures and sources, and the ability to document process and data structures. Regular meetings with stakeholders will be conducted to understand the organization structure and reporting requirements. The candidate should be familiar with ML data pipelines and best security practices for report access. The ideal candidate should be able to configure and assign security access as per business requirements. Experience in research or survey design is a must, as is a customer satisfaction-centric approach. The successful candidate will propose solutions for process efficiency and data accuracy, develop survey processes, understand and document question and organizational data mapping, and engage stakeholders to ensure the solutions provided match the business requirements.

What You Bring:

The ideal candidate will be a University/College graduate in a related field or have equivalent work experience; research experience is preferred. Strong customer service, relationship building, and conflict resolution skills, as well as strong analytical skills with an emphasis on organizational and relational structures. Excellent working knowledge of MS Excel is required. The ability to take initiative, including the ability to multi-task in a deadline-driven environment, is essential. Excellent verbal/written communication skills and strong attention to detail. Experience working within Workday or another HRIS system is an asset, Knowledge of a programing language is an asset (Python, HTML, JavaScript). Experience with technology platform security maintenance is also beneficial.

Notre engagement envers la durabilité et l'impact social est un élément essentiel de notre façon de faire des affaires. Nous concentrons notre attention sur les domaines où nous pouvons avoir le plus grand impact. Notre approche de la durabilité et de l'impact social repose sur trois piliers - l'environnement, l'approvisionnement et la communauté.Nous recherchons constamment des moyens de faire preuve de leadership dans ces domaines importants. Nos valeurs ÊTRE – Engagement, Tient à coeur, Respect et Excellence – guident toutes nos prises de décision et prennent vie à travers notre culture bleue. Nous offrons à nos collègues des carrières progressives, une formation complète, de la flexibilité ainsi que les nombreux avantages compétitifs - voici quelques-unes des nombreuses raisons pour lesquelles nous sommes classés au palmarès des meilleurs employeurs du Canada, au palmarès des meilleurs employeurs pour la diversité au Canada, au palmarès des employeurs les plus verts au Canada et au palmarès des meilleurs employeurs pour les jeunes au Canada.

Si vous ne savez pas si votre expérience correspond à toutes les exigences ci-dessus, nous vous encourageons à postuler quand même. Nous recherchons des perspectives de candidatures variées, qui incluent des expériences diverses que nous pouvons ajouter à notre équipe.

Nous nous concentrons depuis longtemps sur la diversité, l'équité et l'inclusion, car nous savons que cela fera de notre entreprise un meilleur lieu de travail et de magasinage. Nous nous engageons à créer des environnements accessibles pour nos collègues, candidats et clients. Les demandes d'aménagement en raison d'un handicap (qui peut être visible ou pas, temporaire ou permanent) peuvent être faites à n'importe quel stade de la demande et de l'emploi. Nous encourageons les candidats à faire connaître leurs besoins en matière d'accommodation afin que nous puissions offrir des opportunités équitables.

Veuillez noter :
Les candidats âgés de 18 ans ou plus doivent effectuer une vérification des antécédents criminels. Les détails seront fournis lors du processus d’embauche.

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