RMA Coordinator

4 months ago


Burlington, Canada Evertz Full time

Administrators are vital to the success of our business model. Working with various internal teams to generate new ideas and efficiencies that will provide our clients the most rewarding experience. Collaborating with our highly experienced sales team to ensure precise creation and delivery of advanced technical systems.

Responsibilities:

General administrative duties  Evaluation of customer needs and solutions  Issue and process Return Merchandise Authorization numbers (RMAs) for customer hardware returns  Correspond with customers regarding returns, status updates and payments  Other duties as required 

Qualifications:

Post-Secondary Education in related field (Business, Administration) or related experience Excellent verbal and written communication skills, critical thinking skills, problem-solving ability, time management skills and interpersonal skills  Ability to work in a fast-paced environment  Knowledge of Microsoft Excel, Word, and Outlook Some customer service experience if preferred 

What we Offer:

Employer funded benefits program  Competitive total compensation package Work-Life Balance Employee assistance plan Employee Discount Platform  Career Progression  Casual Work Environment  Social Events and Sports Teams
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