Material Handling Account Manager

4 weeks ago

Vernon, Canada Nors Full time

Material Handling Account Manager

Succeeding in business is about more than selling great products. If you want to make a real impact, you must provide something special to the community, and make accountability and integrity your number one priority.

We're Nors, previously known as Great West Equipment, and we do just that. We're a privately owned heavy equipment machine business consisting of eleven branches that operate throughout every region of British Columbia and the Yukon. We are the Volvo distributor for British Columbia and the Yukon, and our product line also includes Metso crushing and screening equipment, Timberpro feller bunchers, Sennebogen material handlers, and Madill forestry products. The driving force behind our organization is the sincere commitment to our people, their focus on exceeding customers' expectations and the values that we live by every day:

BALANCE, INTEGRITY, GROWTH, COMMITMENT, ACCOUNTABILITY, RESPECT

Now we're looking to add a new member to our growing team: someone who is organized, enjoys a fast-paced environment, and thrives on continuous learning.

Job Summary

The Material Handling Account Manager position entails providing information about Scrap Handling, Sawmill, Waste Management and Tree Care market segments to customers to increase sales and to develop or maintain long-term relationships with existing and prospective customers. The Material Handling Account Manager oversees the account and works closely with the Chief Operating Officer (COO) to develop sales programs and strategies to attain annual budget targets.

Job Outline:

  • Initiating and leveraging sales opportunities with existing and prospective customers while developing and maintaining large accounts assigned by Head Office.
  • Oversees the account and collaborates with the COO to facilitate complete Nors offering.
  • Uphold Nors values and expectations throughout sales process.
  •  Understand product offering, competition and market information.
  •  Attain short and long-term objectives through good management and planning.
  •  Understand and comply with Nors safety program.
  • Effectively communicate and build positive relationship with all departments and levels within the company.
  • Promote positive and professional relationship image.

Roles and Expectations:

  • Develop and Maintain Customer Relationships
    • working with existing customers, brand managers and stakeholders
    • collaborate with parts & service through sales cycle
    • Maintain and update Customer Tracking System
  • Initiate and Leverage Customer Relationships
    • Establish and build new customers opportunities
  • Adhere to Nors Sales Process and Methodology
    • Prepare and present sales proposals
    • Develop sale plan and complete quarterly and monthly reports 
  • Understand Market Intelligence
    • Research and understand competition, conduct competitive analysis
    • Seek out and attend necessary trades show, industry events and conferences

Experience Required:

  • Minimum 2/3 years of corporate purchasing knowledge and expertise.
  • Proven historical sales and revenue generating success.
  • Ability to prepare and deliver efficient customized sales proposals and presentations to professionals at all levels.
  • Excellent presentation and verbal communication skills both in one-on-one and group settings.
  • Proficient with computer technology.

Education Required:

  • Post secondary education or equivalent work experience.

What's in it for you……

We're a growing business in an exciting industry. This is a full-time, permanent position. We offer a competitive compensation package, which includes full health and dental, plus a company sponsored RRSP plan. We encourage our Manager's to treat their day to day as if they were operating their own business. Whether that is scheduling their time, establishing their market opportunities, supporting existing customers, or identifying and building relationships with new customers. At Nors, our biggest strength is our people, and we give our people the resources and the freedom to grow their business. You're going to have an amazing feeling of fulfilment when your efforts drive us to become each customer's first choice for equipment, parts, and service.

You'll fit right in with ……

  • “Service First”. It's our company slogan and you are driven to support customers with exceptional solutions. You'll recognize that our customers' livelihoods depend on the service they receive from our team.
  • Relationship Builder. You're going to get to know your customers, their equipment, and their business by listening actively. You'll build rapport and trust by personifying our values. You don't take “no” personally, but rather use it as an opportunity to build or maintain the relationship until “yes” is the answer.
  • Knowledge. You have the knowledge, or you are willing to do the work to gain comprehensive knowledge of heavy equipment, OEM and aftermarket parts.  You will be competent with identifying components on machines, understanding how they work, and the processes involved in maintaining equipment.  You will have a continuous drive to learn and stay current with new technologies so that you can better serve your customers.
  • Ambassador. You're going to represent our company and you will demonstrate how we stand apart from the competition with service-first mentality.  We will be the customer's first choice because of your demonstrated professionalism, honesty, and drive.
  • Organized. You have already developed systems to organize your thoughts and daily work activities.  You manage your territory and resources with deliberate planning and prioritization to maximize your impact.
  • Tech savvy. You will be comfortable with learning new software, and you'll also have the ability to communicate with technicians and customers regarding equipment.
  • Critical Thinker. You are curious and you collect and examine information about machines and products so that you can become an effective consultant to your customers, thinking outside the box to provide creative, service-first solutions

How to Apply……

Interested in applying for this opportunity? Do not delay in applying, position will only be opened until November 4, 2024.

Our online application will give you the option to apply to this role as a complete person – not just a resume. The application will assess your qualifications, personality traits and workplace preferences, and should take 10 to 15 minutes to complete. After submitting, you'll receive an email inviting you to log in and view your assessment results.

We will review all applications, AND THIS IS IMPORTANT; we will give priority to those who have completed the application in full, including the assessment. We look forward to hearing from you.


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