Integrated Care Lead

3 weeks ago

Toronto, Canada University Health Network Full time

Company Description

Transforming lives and communities through excellence in care, discovery and learning.

The University Health Network, where “above all else the needs of patients come first”, encompasses  Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute and the Michener Institute of Education at UHN . The University Health Network (UHN), Canada’s largest research teaching hospital, brings together over 16,000 employees, more than 1,200 physicians, 8,000+ students, and many volunteers. UHN is a caring, creative place where amazing people are amazing the world.

To inspire, invent and deliver tomorrow’s care the Integrated Care Program looks beyond our walls and identifies and integrates the health and well-being services and supports to provide comprehensive care to our patients. The program leverages an integrated delivery model, care team, health record and funding model to optimize patient care outcomes, as well as optimize efficiency and costs for providers. The integrated care team supports patient care and seamless transitions from community to hospital and back to community, including ongoing community management.

If you have a passion for improving patient care and the desire and energy to make change in healthcare please consider joining us.

Job Description

Union: Non-Union
Department: UHN@Home; Initial Assignment – Multi-Organ Transplant 
Site:  Toronto General Hospital or Toronto Western Hospital 
Reports to: Director, UHN@Home 
Work Model: On-Site 
Hours: hours per week 
Shifts: Mostly day shifts, must be available for on-call, days/afternoon/evenings rotation and/or weekend 
Salary: $ - $ per hour (To commensurate with experience and consistent with UHN compensation policy)
Status:  Permanent Full-time, contingent on continued funding
Closing Date: June 21, 2024

POSITION SUMMARY:

The Integrated Care Lead is a critical member of the Integrated Care Program and is the primary contact for patients, essential care partners and the clinical team representing acute care as well as home and community care services. Dual reporting to the Director UHN@Home and the relevant Clinical Leadership (Division Head and Clinical Director), the IC Lead provides leadership for the patient experience by working closely to create one care team to deliver exceptional care and improves the experience and satisfaction of the entire care team. As a leader in a multidisciplinary care team this role focuses on providing comprehensive care to support a patients overall health and well-being including patient-centered navigation, intensive case management and coordination of services to patients as they access care within University Health Network and with partner organizations.

RESPONSIBILTIES INCLUDE:

Acting as the key lead liaising between patients, the UHN surgical team, community providers, primary care providers, and other providers, to ensure all components of a patient’s care are provided. Developing, supporting and overseeing a patient’s care path through the various care settings to ensure continuity of care. Providing mentorship, coaching and ongoing clinical knowledge transfer to care team members, including home and community partners regarding the IC Program and its patients. Provide in-person and/or remote home visits when required to facilitate patient care and/or in-home training and support for homecare team. Working collaboratively with an inter-professional team, family members, support network, and a variety of informal and formal service providers, including home and community care, to ensure ongoing assessment and adjustment to support patient needs. Coordinating seamless care transitions through appropriate and effective exchange of knowledge related to respective health conditions and the continuum of services and resources to enhance patient self-management and quality of care. Monitoring to ensure that the patient and system level objectives of the bundle of care are met. Acting as a subject matter expert to support Program delivery components including: implementation planning, evaluation and innovation and optimization strategies Leading ongoing innovation and optimization efforts with regular monitoring of Program data and metrics, synthesizing data to make recommendations or act upon trends or patterns to inform care planning. Works within UHN’s Safety and Quality policies and procedures.

Provide cross-coverage of other IC Programs and pathways.

Qualifications

Undergraduate/Graduate degree in a related health profession. Current membership in good standing with applicable/relevant regulatory health professional body in Ontario is required. Five (5) years of clinical experience required, experience in a community health setting preferred Five (5) years of recent, related acute care setting experience required. Demonstrated experience and competence in areas of patient need relevant to surgery including Transplant, and willingness to learn or existing knowledge regarding other surgical pathways an asset Demonstrated experience and competence in case management is preferred. Demonstrated recent comprehensive knowledge of community resources and health care delivery systems in acute and community settings is preferred. Demonstrated willingness and ability to use new assessment tools and systems as required by the Ministry or in keeping with legislated requirements. Demonstrated ability to quickly respond to patients and situations with resourcefulness, flexibility and adaptability is required. Excellent interpersonal, communication, organizational and decision-making skills required. Demonstrated leadership skills, including problem solving, critical thinking, conflict resolution and the ability to effectively persuade / influence behaviour of others to align with patient care objectives and desired outcomes, are required. Demonstrated ability to work both independently and collaboratively with an interdisciplinary team, family members, support networks, and a variety of formal and informal service providers, including home and community care, is required. Demonstrated cultural sensitivity awareness and skills to inform and best plan and facilitate coordination of patient care. Excellent time management and stress management skills are required. Computer literacy and basic proficiency is required with a demonstrated willingness to learn and adapt to new technology. Fluency in English (verbal and written) is required. A valid driver’s license, adequate insurance (personal automobile policy with a minimum $1 million liability limit) and use of a reliable vehicle that qualifies for physical damage coverage is required.

Additional Information

Why join UHN?

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

Competitive offer packages Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP ) Close access to Transit and UHN shuttle service A flexible work environment Opportunities for development and promotions within a large organization Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration. 

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates. Please ensure you check your email regularly.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

All UHN Employees are required to be fully vaccinated with a COVID-19 vaccine series, approved by Health Canada or the World Health Organization, as a condition of hire. Proof of COVID-19 vaccination will be required. Should you be the successful candidate, you will be required to comply with UHN’s mandatory Vaccination Policy that is in effect.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

  • Integrated Care Lead

    3 weeks ago

    Toronto, Ontario, Canada University Health Network Full time

    Company DescriptionTransforming lives and communities through excellence in care, discovery and learning.The University Health Network, where "above all else the needs of patients come first", encompasses Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute and the Michener Institute of...

  • Integrated Care Lead

    2 weeks ago

    Toronto, Ontario, Canada University Health Network Full time

    Company DescriptionTransforming lives and communities through excellence in care, discovery and learning.The University Health Network, where "above all else the needs of patients come first", encompasses Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute and the Michener Institute of...

  • Integrated Care

    2 months ago

    Toronto, Canada University Health Network Full time

    **JOB POSTING # 915742** **Position: Integrated Care (IC) Lead** **Site: Toronto General Hospital or Toronto Western Hospital** **Hours: 37.5 hours per week; predominant day shifts Mon - Fri with requirement including on-call, as well as evenings and/or weekend shifts.** **Salary Range: $39.20 to $49 per hour** **Status: Permanent Full-Time, contingent on...

  • Integrated Care

    1 week ago

    Toronto, Canada University Health Network Full time

    **JOB POSTING #: 913185** **Position: Integrated Care (IC) Lead** **Site: Toronto General Hospital or Toronto Western Hospital** **Location: Connected Care Hub, Travel between NORC building sites will be required** **Hours: 37.5 hours per week; there may be some on-call, as well as evenings and/or weekend shifts.** **Salary Range: $39.20 to $49 per hour...

  • Integrated Care

    2 months ago

    Toronto, Canada University Health Network Full time

    Full-time - Department: Altum Health, Connected Care **Company Description**: **University Health Network (UHN)** is looking for an experienced professional to fill the key role of Integrated Care (IC) Lead** **for Neurosurgery **_ Transforming lives and communities through excellence in care, discovery and learning._** The University Health Network,...

  • Integration Lead

    2 months ago

    Toronto, Canada APPTOZA INC. Full time

    Job Title: Integration Lead Location: Toronto, ON (Hybrid) Duration: Long term Contract **Job Description**: Roles and Responsibilities Collaborate with cross-functional teams to understand integration requirements and provide technical solutions. Ensure high-quality, secure, and scalable integration solutions. Troubleshoot and resolve complex integration...

  • Integrated Care

    2 months ago

    Toronto, Canada University Health Network Full time

    Full-time - Department: Altum Health, Connected Care **Company Description**: **THIS IS A PIPELINE POSTING FOR FUTURE OPPORTUNITIES** **University Health Network (UHN)** is looking for experienced professionals to fill key roles of Integrated Care (IC) Lead** **for Surgery **_ Transforming lives and communities through excellence in care, discovery and...

  • Critical Care Resource Lead

    2 weeks ago

    Toronto, Canada Salvation Army Toronto Grace Health Care Centre Full time

    **TORONTO GRACE HEALTH CENTRE: JOIN OUR TEAM!** The Toronto Grace Health Centre (TGHC) provides specialized care and services to those individuals who require Complex Continuing Care, Post Acute Care Rehabilitation, Palliative Care, and Transitional Care. The care and services provided at TGHC help facilitate the patient flow through the health care system...

  • Critical Care Resource Lead

    3 weeks ago

    Toronto, Canada Salvation Army Toronto Grace Health Care Centre Full time

    **TORONTO GRACE HEALTH CENTRE: JOIN OUR TEAM!** The Toronto Grace Health Centre (TGHC) provides specialized care and services to those individuals who require Complex Continuing Care, Post Acute Care Rehabilitation, Palliative Care, and Transitional Care. The care and services provided at TGHC help facilitate the patient flow through the health care system...

  • Integration Lead

    2 days ago

    Toronto, Canada Capgemini Full time

    **Location: Toronto, ON** **Hybrid 3 Days per week Onsite** **Primary Skills** - Minimum 5+ years of Hands-on experience in DOT.NET - Minimum 3 years of Hands-on experience in Angular and NodeJS - Experience in integrating packages created using various technologies is mandatory. - Hands-on experience in MongoDB is an advantage - Experience in JAVA - a...

  • Program Integration Lead

    2 months ago

    Toronto, Canada Toronto Transit Commission Full time

    **JOB INFORMATION** **Requisition ID**: 7946 **Number of Vacancies**: 2 **Department**: Major Projects (20000062) - Major Projects/Project Management 2 (30000503) **Salary Information**: $114,168.60 - $142,669.80 **Pay Scale Group**: 11SA (CAN/S/J/11SA) **Employment Type**: Regular **Weekly Hours**: 35 **Off Days**: Saturdays & Sundays **Shift**:...

  • Team Lead, Integration

    4 weeks ago

    Toronto, Canada Spin Master Ltd Full time

    Are you a kid at heart looking to build a career with a leading global children's toy, entertainment and digital gaming company? At Spin Master, our unwavering commitment to open mindedness, integrity and innovation is a great part of what has made us an industry leader. How do we stay ahead of the pack? By hiring the best and brightest minds—and that’s...

  • Workday Integration Lead

    20 hours ago

    Toronto, Canada Iris Software Inc. Full time

    Iris's direct client, one of the leading Banking and Financial Company, is looking to hire a Workday Integration Lead for a long term opportunity at Toronto, Ontario (Hybrid Position). Please respond back with your most recent resume if you would be interested..! Position: Workday Integration Lead

  • Workday Integration lead

    2 weeks ago

    Toronto, Ontario, Canada RBC - Royal Bank Full time

    Job SummaryJob Description​What is the opportunity?This role leads in the technical design and development of cross-functional, multi-platform application systems. This role applies extensive, in-depth knowledge, skills, and practices to perform complex assignments. As an Workday Tech Specialist, you will work with the technical and functional/business and...

  • Workday Integration lead

    3 weeks ago

    Toronto, Ontario, Canada Royal Bank of Canada Full time

    Job SummaryJob Description​What is the opportunity?This role leads in the technical design and development of cross-functional, multi-platform application systems. This role applies extensive, in-depth knowledge, skills, and practices to perform complex assignments. As an Workday Tech Specialist, you will work with the technical and functional/business and...

  • Workday Integration Lead

    20 hours ago

    Toronto, Canada Iris Software Inc. Full time

    Iris is looking for a Workday Integration Lead. Please find below the job details and share your resume if interested at Role: Workday Integration Lead Location: Toronto, ON (Hybrid) Duration: Long Term Contract Job Description: Must have : Min 5 years of experience in the Workday E

  • Integration Lead Cmd

    2 weeks ago

    Toronto, Canada WELL Health Technologies Corp Full time

    **Entity**:WELL Health Technologies Corp. **Job Title**: Integration Lead **Location**: Vancouver, BC **Type**: Full-time **Company Overview**: **Position Overview**: Our company is seeking an Integration Lead to join our team. The Integration Lead will be supporting public sector clients and technology partners as they integrate with Ocean’s HL7...

  • Data Integrity Lead

    6 days ago

    Toronto, Canada Canada Life Assurance Company Full time

    **Job Description**: Technology redefines the way we work and delivers to meet business needs and elevates the customer experience. You’ll be part of an organization that is embracing modern technology and innovative ways of working. Our Technology team is a strategic partner in our business - with an ambition to be a forward-thinking technology...

  • Guidewire Claimcenter Integration Lead

    3 weeks ago

    Toronto, Canada Q1 Technologies Full time

    Guidewire ClaimCenter ACE certified - Involved in ClaimCenter configuration for at least 3 major program implementations - 7+ years of Guidewire experience with P&C insurance business lines preferably Personal Auto business lines - Experience in Guidewire Cloud version - Ability to lead a team of ClaimCenter configurators and work along with diverse team of...

  • Operational Lead, Primary Care

    2 weeks ago

    Toronto, Canada West Toronto Ontario Health Team Full time

    **Operational Lead, Primary Care** **Permanent Full-Time** **(37.5 hours per week, 1.0 FTE)** The West Toronto Ontario Health Team (WTOHT) is looking for an Operational Lead, Primary Care. Our vision is to improve the experiences of, and outcomes for, people living and seeking care in West Toronto for all stages of life by becoming one connected system of...