Customer Technical Representative

Found in: Talent CA C2 - 7 days ago

Montreal, Canada Siemens Energy Full time

Customer Technical Representative

About the Role

Location Canada Quebec Lachine Remote vs. Office Office/Site only Company Siemens Energy Canada Limited Organization Gas Services Business Unit Distributed Full / Part time Full-time Experience Level Mid-level Professional

Customer Technical Service Representative

A Snapshot of Your Day

As a Customer Technical Service Representative for the Power Turbine portfolio, you will be responsible for the timely delivery of the work instructions and technical reports for the value stream. You will coordinate and host all aspects associated with any customer witness points that are required for the power turbine portfolio.

How You’ll Make an Impact

Acknowledge project technical scope and confirm scope feasibility Produce the associated project Work Instruction Card and maintain the document until project execution is completed Coordinate and host all activities associated with customer witness points Generates associated R&O reports in a timely, efficient and clear manner Acquires and maintains an effective knowledge of the product to enable continued ability to perform the role Recommends strategies to increase Siemens-Energy profits and reduce TATs

What You Bring

BSC in Enginnering OR CEGEP (Technical field) with 7 years equivalent experience OR HSLC with 10 years equivalent experience Ability to verify one’s work to prevent errors from occuring Ability to properly manage one’s time, cope with unexpected events and prioritise workload Customer interface experience Good command of Word, Excel and PowerPoint software. Very good knowledge of French Very good knowledge of English SAP knowledge will be considered an asset

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