Case Manager
5 months ago
As a Case Manager you will be an integral part of a collaborative, inter-disciplinary team focused on delivering seamless services and programs to our clients and customers. If you are looking for a company that is constantly moving forward in pursuit of successful outcomes, get ready to love it here
What you’ll be doing:
- Adjudication and case management of short-term and long-term disability absences
- Facilitate the recovery and return to work of employees on medical leave from worker’s compensation, short-term and long-term disability claims
- Perform functionally focused telephone interviews with employees to identify and assess the factors that affect their ability to work
- Regularly document the case files and communicate with team members in order to ensure a strong partnership
- Liaise with the employee, third parties (including insurers), the employer and various health care professionals in an effort to progress the recovery and facilitate a timely return to work
- Develop, facilitate, implement, monitor and modify as required, return to work plans
- Coordinate referrals to appropriate health resources
- 2-3 years’ experience in disability management, insurance or health related field with STD, LTD
- Disability Management Certificate/Diploma is preferred
- Bachelor’s Degree in Psychology, Social Work, Kinesiology or other related health discipline
- Knowledge of Disability Management principles, practices and processes
- WCB experience would be an asset
- Knowledge and experience of the case management process
- Familiarity with medical terminology
- Ability to adhere to established policies, processes and guidelines
- Ability to work independently as well as to contribute actively to team objectives
- Analytical skills with strong attention to detail
- Strong verbal and written communication and conflict resolution skills to interact with employees, employers, team members and treatment providers in a caring, approachable, yet objective manner
- Exceptional customer service delivery skills
- Strong organizational and time management skills
- Ability to proficiently use Microsoft Office (Word, Excel, PowerPoint), Custom applications, internet and Outlook
Homewood Health is Canada’s largest and leading service provider for medically focused, evidence-based treatment of mental health and addiction disorders. Our organizational culture values service excellence, integrity, collaboration and innovation. Our people make a difference
As an equal opportunity employer, Homewood Health is committed to employment accessibility, diversity, equity and inclusion. For this reason, we encourage applications from members of equity-seeking groups including women, racialized and indigenous communities, persons with disabilities, and persons of all sexual orientations and gender identities/expressions.
Join us at Homewood Health™ and be part of a diverse team helping Canadians live healthier, more productive and fulfilling lives.
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