Security Operations Dispatcher

4 months ago

Richmond, Canada Securiguard Full time

Are you ready to embark on a thrilling career that combines vigilance, responsibility and a dedication of safeguarding one of the busiest gateways to the world? At Vancouver International Airport (YVR) we are seeking individuals who are passionate about ensuring the safety and well-being of travelers from all corners of the globe. As an Airport Security Professional, you will be at the forefront of aviation security, playing a crucial role in maintaining order, peace and the confidence of those who pass through our airport every day. Join our team and let your commitment to safety take flight in a role that's both challenging and incredibly rewarding.

We are accepting applications for the position of Security Operations Center (SOC) Operator, to be the eyes and ears of YVR.

Each day our SOC operators are responsible for:

  • Answer and respond to telephone calls that come into the Security Operations Center from both internal and external stakeholders, answering and directing them as required.
  • Respond to inquiries from Security Personnel, providing necessary direction as per the Standard Operating Procedures and escalating situations with the Security Supervisor, as necessary.
  • Document necessary information for incidents and service requests, using the platform provided by the Vancouver Airport Authority
  • Ability to trouble shoot and problem solve various incidents and requests that occur, escalating to the Security Supervisor, as required.
  • Ability to deescalate and manage conflict in an appropriate manner.
  • Provide access and egress into and out of the Restricted Area of the airport, when required.
  • Report and dispatch Security Personnel as required.
  • Conduct and Document investigations using various systems and platforms provided by the Vancouver Airport Authority, reporting findings to the necessary people.
  • Liaise with various external agencies (i.e., YVR, RCMP, CBSA, USCBP and CATSA)
  • Monitor CCTV video footage and PIDS (Perimeter Intrusion Detection System)
  • Other duties as directed by Shift Supervisor

Job Requirements

  • Valid Security License with the Province of British Columbia
  • Ability to work 12-hour shifts, rotating between days and evenings (overnight)
  • Ability to problem-solve and situational awareness
  • Ability to type up to 40wpm and pass the assessment test
  • Ability to multi-task and work in a fast-paced environment
  • Have access to a vehicle to get to and from work

Clearance Requirements (RAIC) & Training

For many of Securiguard's positions based at our Vancouver Airport Branch, candidates must have the ability to obtain a Restricted Area Identification Card (RAIC). This clearance involves a background check based on 5 years of history.

Successful candidates will then be trained in Aviation Security and, upon passing the examination, will receive an AVSEC certification.

Employee Perks We Offer:

  • World Class Airport environment
  • Award-winning corporate culture
  • Shift flexibility
  • Aviation Security Course
  • Valuable experience in future law enforcement roles
  • Online Training and Development Programs through Securiguard University
  • Extended health and dental benefits
  • Employee assistance program through TELUS MyHealth
  • Telemedical access to doctors, therapists, and dietitians
  • Access to a robust corporate discount program

About Us

Securiguard Services Limited has been at the forefront of the asset protection arena for almost fifty years by being a leading-edge innovative security and safety solution provider. That is how it has become one of the largest and most trusted private security organizations in Canada. Securiguard has proven expertise in deploying security and safety personnel in a variety of industries including Corporate, Retail, Property Management, Industrial, Aviation, Marine, Government, Educational, and Industrial/Resource Projects and has the largest and highest accredited K9 detection and screening division in Canada.

At Securiguard we are proud to of our award-winning corporate culture, as 2021 Winners of the Waterstone Awards for Canada's Most Admired Corporate Culture, 2021 Silver Finalists in the HR Awards for Excellence in Diversity & Inclusion, and recognized by Forbes this year as one of Canada's Best Employers. To learn more about us and our career paths, please visit:


#SGSYVR

  • Operations Dispatcher

    5 months ago

    Richmond Hill, Canada York Region Full time

    **Job Description**: **POSITION PURPOSE** Reporting to the Manager, Bus Operations, is responsible for enforcement and operations dispatching functions, including providing passenger information, by-law, federal and provincial legislation to enforcement staff; dispatching appropriate uniformed and support personnel to transit incidents and emergency...

  • Security Operations Dispatcher

    4 weeks ago

    Richmond, British Columbia, Canada Securiguard Full time

    Combine vigilance, responsibility and dedication to safeguard one of the world's busiest gateways as an Airport Security Professional at Vancouver International Airport (YVR). Ensure safety and well-being of travelers from all corners of the globe, maintaining order and peace.Join our team as a Security Operations Center (SOC) Operator, the eyes and ears of...

  • Operations Dispatcher

    2 months ago

    Richmond Hill, Canada York Region Full time

    Status - Permanent Full-Time - Temporary - Approximate length of assignment, in months - Type of Position - a Replacement - Start Date - Salary - Per hour - Salary Grade - $34.32 - $37.32 - Department - York Region -> Public Works -> Transit - Location - 50 High Tech Road, - Richmond Hill, ON L4B4N7 CA (Primary) - Job Description (E) **ABOUT US** Almost...

  • Security Operations Dispatcher

    3 months ago

    Richmond, Canada Securiguard Full time

    Are you ready to embark on a thrilling career that combines vigilance, responsibility and a dedication of safeguarding one of the busiest gateways to the world? At Vancouver International Airport (YVR) we are seeking individuals who are passionate about ensuring the safety and well-being of travelers from all corners of the globe. As an Airport Security...

  • Surveillance/monitoring Station Operator

    6 months ago

    Richmond, Canada Radius Security Full time

    **Radius Security: Surveillance/Monitoring Station Operator - Night Shift**: **_The VALUE this role brings to the team:_** The **Command Centre Operator **monitors and responds to all incoming video and regular alarms. The Command Centre Operator will dispatch police, fire and ambulance when required to our different cities across Canada and in the U.S.A....

  • Security Operations Manager

    4 weeks ago

    Richmond, British Columbia, Canada Imperial Security Group Full time

    Job Summary: We are seeking a highly skilled Security Operations Manager to join our team at Imperial Security Group. As a Security Operations Manager, you will be responsible for coordinating activities with other work units or departments, ensuring smooth operation of computer equipment and machinery, and monitoring quality and production levels.Key...

  • Security Operations Manager

    4 weeks ago

    Richmond, British Columbia, Canada Imperial Security Group Full time

    Job Summary: We are seeking a highly skilled Security Operations Manager to join our team at Imperial Security Group. As a Security Operations Manager, you will be responsible for coordinating activities with other work units or departments, ensuring smooth operation of computer equipment and machinery, and monitoring quality and production levels.Key...

  • Security Operations Manager

    1 day ago

    Richmond, British Columbia, Canada Imperial Security Group Full time

    We are seeking a skilled Security Operations Manager to oversee the smooth operation of our security systems and ensure the safety of our employees and assets.Job SummaryThe Security Operations Manager will be responsible for coordinating activities with other departments, ensuring the efficient use of computer equipment and machinery, and monitoring quality...

  • Executive Security Operations Manager

    1 week ago

    Richmond, British Columbia, Canada Imperial Security Group Full time

    Job OverviewWe are seeking a highly skilled and experienced Executive Security Operations Manager to join our team at Imperial Security Group.The successful candidate will be responsible for overseeing the day-to-day operations of our security team, ensuring that all activities run smoothly and efficiently.

  • Security Team Lead Full Time Mackenzie Hospital

    5 months ago

    Richmond Hill, Canada Paladin Security Full time

    Security Team Lead Full Time Mackenzie Hospital **Position**:Security Team Lead **Site**: Mackenzie Hospital **City**: Richmond Hill, ON. **Status**:Full-Time **Hours**:Rotating Continental (0700-1900/ 1900-0700 hrs.) **Pay Rate**:$21.22 Are you interested in starting a career in a fast paced and growing industry? As a provider of security services to...

  • Airport Security Operations Coordinator

    1 week ago

    Richmond, British Columbia, Canada Securiguard Full time

    Job OverviewWe are seeking a skilled Airport Security Operations Dispatcher to join our team at Vancouver International Airport (YVR). This role plays a crucial part in maintaining the safety and security of travelers from around the world.ResponsibilitiesRespond to telephone calls and inquiries from internal and external stakeholders, providing necessary...

  • Dispatcher

    5 months ago

    Richmond, Canada PLH Dublin Full time

    PLH Dublin is a commercial aviation services development partner committed to safety, service, and integrity. In addition to into-plane services, PLH Dublin provides other ancillary fuel services, including the maintenance, fueling, and refurbishment of ground support equipment, as well as fuel facility and consortium management and operation. We have a...

  • Dispatcher

    6 months ago

    Richmond, Canada PLH Dublin Full time

    PLH Dublin is a commercial aviation services development partner committed to safety, service, and integrity. In addition to into-plane services, PLH Dublin provides other ancillary fuel services, including the maintenance, fueling, and refurbishment of ground support equipment, as well as fuel facility and consortium management and operation. We have a...

  • Airport Security Operations Manager

    1 month ago

    Richmond, British Columbia, Canada Paladin Airport Security Services Full time

    Operations Manager - Aviation SecurityThe Operations Manager - Aviation Security is a key leadership position responsible for maintaining strong working relationships with first-line supervision, Screening Officers, and the counterpart Manager of Service Delivery within CATSA. This role is crucial in ensuring the smooth operation of airport security...

  • Dispatcher

    6 months ago

    Richmond Hill, Canada Stock Transportation Full time

    Stock Transportation Ltd. (a subsidiary of National Express LLC) operates more than 2,800 school buses and serves 35+ school districts throughout Ontario, Nova Scotia and Alberta. Our corporate office, located in Markham ON, houses the administrative and support functions for the company. Stock Transportation has a strong record of success and decades of...

  • Dispatcher, Bus

    6 months ago

    Richmond, Canada International Stagelines Ltd Full time

    Education: No degree, certificate or diploma - Experience: 2 years to less than 3 years **Work setting**: - Dispatching **Tasks**: - Prepare production and other reports - Dispatch bus drivers and monitor routes - Co-ordinate and schedule activities **Computer and technology knowledge**: - MS Excel - MS Office - MS Outlook - MS Word **Type of industry...

  • Dispatcher

    5 months ago

    Richmond, Canada Mercedes-Benz Richmond Full time

    **Looking for a great opportunity to work in Canada’s largest Automotive Group? Join the Family today, the Dilawri Lifestyle is waiting for you!** **Mercedes-Benz Richmond **is currently looking to fill the position of **Dispatcher.** The Service Dispatcher is responsible for the maximization of workshop utilization by assigning evenly and in a fair...

  • Surveillance Operator

    5 months ago

    Richmond, Canada Vancouver Fire & Radius Security Full time

    **Shift Available: 8pm-8am (night shift)** **Compensation**:depending on experience, the hourly wage for this role is between $21-24/hour The Command Centre Operator monitors and responds to all incoming video and regular alarms. The Command Centre Operator will dispatch police, fire and ambulance when required to our different cities across Canada and in...

  • Airport Security Operations Center Operator

    4 weeks ago

    Richmond, British Columbia, Canada Securiguard Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented individual to join our team as a Security Operations Center (SOC) Operator at Vancouver International Airport. As a SOC Operator, you will play a critical role in maintaining the safety and security of travelers and airport staff.Key ResponsibilitiesRespond to telephone calls and inquiries from...

  • Dispatcher, Bus

    5 months ago

    Richmond, Canada International Stagelines Ltd Full time

    Education: - Expérience: **Education**: - No degree, certificate or diploma **Work setting**: - Dispatching **Tasks**: - Prepare production and other reports - Dispatch bus drivers and monitor routes - Co-ordinate and schedule activities **Computer and technology knowledge**: - MS Excel - MS Office - MS Outlook - MS Word **Type of industry...