Senior Benefits Manager, Human Capital

3 weeks ago

Calgary, Canada MNP Full time

Job Details

Description

Inspirational, innovative and entrepreneurial - this is how we describe our empowered teams. Combine your passion with purpose and join a culture that is thriving in the face of change.

Make an impact with our National Human Resources - Benefits team as a Senior Manager. This diverse team of professionals are dedicated to cultivating and fostering our firm’s unique culture and values. As a trusted advisor, you’ll develop, advise, and facilitate best-in-class health, wellness, benefits and rewards programs, ensuring MNP continues to stand out as an employer of choice.

MNP is proudly Canadian. Providing business strategies and solutions, we are a leading national accounting, tax and business advisory firm in Canada. Entrepreneurial to our core, our talented team members transcend obstacles into opportunities and are successfully transforming mid-market business practices.

Responsibilities

Oversee the day-to-day operations of the MyRewards team, providing leadership and guidance to ensure concierge level service for Partners and team members Organize and prioritize workload; manage multiple tasks, deliverables and projects Performance coach and provide training with respect to product knowledge, claims experience, amendments, booklet updates and claim issues Manage complex claim and coverage inquiries, raising appropriate issues to senior leadership as required Complete merger and acquisition analysis through interpretation of benefits contracts and plan designs Manage pension and benefit programs and services, making recommendations on plan enhancements and efficiencies Lead administration of benefits transactions and related records maintenance carried out by the Benefits Advisory team Oversee information updates in the HCMS and other records to accurately reflect benefit status related to benefits, and other employment information Lead strategic initiatives as directed, contributing specialized expertise Contribute to the development of new ideas and approaches to improve work processes Manage vendor relationships and communications as required Develop and maintain relationships with key stakeholders Manage confidential and sensitive matters using discretion and diplomacy Maintain flexibility to travel, as necessary

Skills and Experience

Certified Employee Benefits Specialist (CEBS) designation is preferred Minimum eight (8) years of related industry experience with in-depth knowledge of group benefits, benefit products, pension and savings products, financial mechanisms as well as applicable legislation across Canada, ensuring corporate compliance and accountability At least five (5) years of experience leading high performing teams Experience within a brokerage, consulting, or carrier environment would be an asset Proficiency in MS Office products with intermediate to advanced Excel skills Proven ability to successfully mentor and support a team Ability to diagnose and resolve issues with a natural inclination towards customer service Ability to speak French and English (written and oral) is considered an asset

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