Service and Repair Administrator

7 days ago

Markham, Canada ICU Medical Full time

Position Summary

Should possess a moderate understanding of general aspects of the job and will work under the close direction of senior personnel in the functional area. Will be responsible to help maintain and service mechanical equipment, machinery, and components. When required, will perform skilled repair of mechanical, electrical, and building systems and equipment. Conducts periodic inspections to evaluate requests for repair. Identifies parts needed for replacement and places orders as necessary. Completes all work in accordance with established safety procedures. May be required to complete an apprenticeship and/or formal training in area of specialty. Requires a high school diploma or its equivalent. Perform preventive maintenance duties and make repairs and modifications to production equipment in line with cGMP requirements. Respond in a timely manner to demand maintenance calls, troubleshoot existing systems and installations. Assist with maintaining detailed maintenance records and parts inventory through the effective use of company CMMS. Constantly improve skill level in production maintenance to keep up with advances in technology and automation in the production processes.

Essential Duties & Responsibilities

Make repairs or modifications to production equipment utilizing the following skills: read pneumatic, mechanical, hydraulic, and electrical schematics; utilize basic electronic test equipment (volt/ohm and amp meter); pneumatics and electrical controls, pipefitting, welding, and mechanics. Assist with installation checkout, and start-up of new or modified plant production equipment.

·Order maintenance machine parts. Track and turn in repair parts.

·Assist Maintenance Supervisor or Manager with facts and details for formal investigations.

·Upload and download PLC programs.

·Record all downtime on the appropriate form for reporting to Maintenance Supervisor.

·Train other mechanics as requested, must be a qualified fellow employee (QFE).

·Maintain plant tools and toolboxes in compliance with Standard Operating Procedures (SOPs).

·Adhere to cGMP guidelines, SOP’s, and plant policies/rules.

Recognize problem trends and propose solutions. Incumbent must be able to effectively communicate in both verbal and written form the nature of the problem and proposed resolutions.

Knowledge & Skills

·Troubleshooting aptitude, able to communicate system knowledge to other mechanics.

·Works under the close direction of senior personnel in the area.

·Must be able to use tools such as, but not limited to, voltmeters, amp meters VPU's microprocessors, hand tools, welders, sheet metal equipment calipers, and micrometers.

·Must be able to work with all customers and peers to understand situations and properly communicate issues and resolution.

·Must be able to use computer software including word processing, work order processing (CMMS), and e-mail required.

·Must be able to understand and interpret electrical and mechanical drawings and functions of industry standard symbols.

·Must have a basic understanding of programmable logic controllers (PLC) and variable frequency drives (VFD) operation and setup

·Ability to use Outlook mail required.

·Must be able to work overtime during the week and on weekends, adjust schedule quickly and willing to be called in to meet operational demands to minimize downtime. Provide company with current working phone number.

·May be required to become Qualified Fellow Employee (QFE) and forklift operator.

·Perform other duties as assigned or required.

Core Competency Functions

·Problem Solving - (1). Trouble shoots common equipment issues efficiently and effectively. (2). When opportunities present themselves, able to make minor improvements to equipment

·Preventative Maintenance - (1). Performs maintenance in a safe manner, utilizing the correct tools and ensuring equipment is fully functional before turning over to production. (2). Performs required maintenance when assigned, following all checklists

·Collaboration - (1). Takes and provides feedback to others in a professional manner. (2). Understands the importance of teamwork and helps others whenever called upon (3). Works well with both peers and management, communicating effectively and actively listening

·Continuous Improvement - (1). Participates in Improvement events when directed by management and assists in sustainment efforts (2).Basic knowledge of and application of improvement tools when called upon by Dispatch / Production (3). Looks for opportunities to improve daily processes and assists others with process improvements.

·Principles of Operation - (1). Operates all equipment in a safe manner, ensuring both people and equipment are kept safe from harm (2). Understands the basic operations of assigned resource and maintains efficiency standards across skus / equipment capability (3). Achieves change-over/lot changes standards and conducts successful new starts with minimal quality or efficiency issues

Knowledge, Skills & Qualifications:

·Must be at least 18 years of age

·High School diploma required. A certification or degree from an accredited college or university is preferred

·Requires 0-2 years’ experience.Previous experience with industrial mechanical, electrical or similar systems is strongly preferred.

Minimum Qualifications, Education & Experience

·Must be at least 18 years of age

·High School diploma required. An associate degree or certification from an accredited college or university is preferred.

·Requires 0-2 years’ experience.Previous experience with industrial mechanical, electrical or similar systems is strongly preferred.

Physical Requirements and Work Environment

·Work environment can range from clean room and proper gowning requirements to a production area that is open, potentially noisy, and with moving equipment.

·Must be able to lift max of 50 lbs. unassisted, be able to lift and move equipment/parts up to 600 lbs. assisted.

Travel Requirements

·Typically requires travel less than 5% of the time

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