Training And Support Specialist

2 weeks ago

Toronto, Canada Bering Straits Native Corporation Full time

SUMMARY

Arcticom, LLC, a subsidiary of Bering Straits Native Corporation, is currently seeking a qualified Training and Support Specialist. The position will support Marine Corps end users of the AMS-TAC application with issues and questions and provide periodic onsite training for application usage.

Responsibilities

ESSENTIAL DUTIES & RESPONSIBILITIES

The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned.

Respond to end user inquiries and requests for assistance. Provide Product Owner and team members with analysis, surveys, and data gathering based on support requests. Provide Marine Corps and/or Navy end users with day-to-day corporate knowledge of processes and responsibilities of Marine Corps and Navy AMS-TAC processes. Deliver onsite training at designated location Camp Pendleton approximately 1-2 times a year. Collaborate with other SMEs and system users in data gathering, business processes, and User Acceptance Testing. Provide input to system documentation. Provide input to test scenarios. Responsible to attend and participate in daily team meetings, execute assigned workload, and work within project management tools ., JIRA, Confluence, etc. Qualifications

QUALIFICATIONS - EXPERIENCE, EDUCATION AND CERTIFICATION

To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required (Minimum Necessary) Qualifications

5+ years’ experience in the applicable field of Marine Corps logistics. Bachelor's degree, advanced certification or comparable years of experience.

Knowledge, Skills, Abilities, and Other Characteristics

Positive, professional, team player attitude. Strong work ethic and ability to self-motivate. Ability to organize and prioritize work in a fast-paced, changing environment. Excellent verbal and written communication skills to interact and communicate with individuals at all levels of the organization. Ability to research and effectively prepare training materials as needed. Knowledge of Marine Corps Automated Manifest System – Tactical (AMS-TAC)  Must reside within 4 hour driving distance of Camp Pendleton

Preferred

Knowledge of and experience with Marine Corps logistics business processes.

NECESSARY PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Employees must always maintain a constant state of mental alertness. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking, or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with frequent opportunity to move about.

DOT COVERED/SAFETY-SENSITIVE ROLE REQUIREMENTS

This position is not subject to federal requirements regarding Department of Transportation “safety-sensitive” functions.

WORK ENVIRONMENT

Work Environment characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of this job.

The job is performed in an office setting with exposure to computer screens and requires extensive use of a computer, keyboard, mouse, and multi-line telephone system. The work described herein is primarily in a modern office setting. Occasional travel may be required.

SUPERVISORY RESPONSIBILITIES

No supervisory

ADDITIONAL QUALIFYING FACTORS

As a condition of employment, you will be required to pass a pre-employment drug screening and have acceptable background check results. If applicable to the contract, you must also obtain the appropriate clearance levels required and be able to obtain access to military installations.

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