Manager, Commercial Vans Variable Ops

4 months ago

Pacific Northwest, Canada Swickard Auto Group Full time
Description

Now is your opportunity to work at the Largest Sprinter Van Dealerships in the Country

At Swickard, we’re passionate about vehicles, and committed to providing 100% customer support and satisfaction – that’s where you come in

Each member of our team is dedicated to providing a superior experience, whether over the phone, face to face, or in a supportive role. Our customers are the reason we’re here. We want to be their favorite place to purchase or lease a vehicle, and we want to be your favorite place to work If you understand hospitality and are committed to the customer experience we’d like to talk to you Swickard is changing the way auto dealerships operate and revolutionizing the world of service after the sale. Our culture is transforming the retail automotive industry – and our team just continues to grow

We’re already in the Top 50 of companies in automotive retail – come find out why

The Commercial Vans Variable Ops Manager position is a unique and exciting position that oversees all Vans variable operations across our 7+ Mercedes-Benz Sprinter franchises. The Manager will train their store’s Sprinter Managers and sales teams on building B2B and B2C relationships, presenting vehicle/fleet solutions, and offering upfitting as a complete solution. The Manager will consistently meet with their teams as well as store leadership to cover KPIs and develop action plans, when necessary, to ensure each franchise achieves their budgeted performance. Having strong organizational and leadership skills is a must and candidates must be able to work and have knowledge in all aspects of the sales process and our products.

You are the right candidate for this role if you possess the following:

Thorough understanding of franchise dealership variable operations Understanding of franchise to OEM relations Experience in B2B and B2C variable operations, automotive preferred Experience in upfitting and solution based selling as it relates to commercial vehicles Ability to work as part of a high functioning team Like organization and structure so you can accomplish a high workload of tasks on a daily basis Follow a servant leader mentality i.e. always helping others around you achieve success Strong understanding of what it takes to achieve high customer satisfaction at all times Aspirations to grow in your career Proficient with use of multiple platforms (CRM, DMS, Office Suite)

Duties and Responsibilities:

Recruit, train and develop market leading sales teams at all locations Develop marketing strategies including: community engagement, dealer open houses, radio/tv/digital campaigns, and more Identify and work with their Director on new and entrepreneurial revenue stream opportunities Develop and implement strategic plans to grow in all major sales channels (Retail, Government, National Account, etc) Develop and train on a professional sales process offering a complete solution (vehicle, upfitting, F&I products) on every proposal Set sales goals, track progress, and work with the team to achieve and exceed those quotas Maintain a strong focus on the satisfaction of all employees and customers Become an expert in your role to best lead the Top Ranked Van Dealers in the country Additional responsibilities as needed and communicated by the Director

Qualifications:

5+ years of experience as a Variable Operations Manager for franchise dealerships, in a commercial equipment/fleet sales environment, or at an automotive OEM Solid sales competency with knowledge of strategies and best practices Must have strong organizational skills, and an excellent comprehension of OEM programs Keen attention to detail with a commitment to solving complex problems Strong written and verbal communication skills Strong presentation skills and comfort with fellow executives Outgoing, and positive attitude Knowledge of inventory control and management

Swickard offers a competitive package including but not limited to medical, dental, vision, life and pet insurance, optional disability coverage, paid holidays and vacation time and a 401K plan.

Come join us - be part of an amazing culture that’s transforming the way customers feel about buying or leasing their next vehicle. You’ll be working alongside other talented individuals with the same vision and commitment – together we’ll drive toward a shared goal of giving our customers an exceptional experience. And at Swickard, as an equal opportunity and affirmative action employer, we ensure everyone is welcome and provided an environment to be successful and included. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable State or Federal laws and regulations.

To all recruitment agencies: Swickard does not accept agency resumes. Please do not forward resumes to our careers alias or other Swickard employees. Swickard is not responsible for any fees related to unsolicited resumes.

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